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craigcmehil
Community Manager
Community Manager
0 Kudos

This has been bugging me for awhile now and I finally after an email today I decided I'm not doing it anymore, so from this very moment on I'm doing what everyone else has been talking about over the past year or so.

I'm actually so furious about this that I need to just calm down and explain what has happened first before I tell you I'm not doing something anymore.

I get emails and communications all the time from people, often times complaints as they are more comfortable talking to me one on one than in the public forum and I am completely OK with this, I publish lots of ways that you can communicate with me and I make myself readily available for conversation.

Recently there has been an issue between a few users that has turned, let's say personal and we've been working through the differences and things seemed to be going OK when another party joined the conversation making very loud complaints about individual A - these complaints matched those of Individual B and since I saw no relation between Invidiaul B and new individual C I assumed that the problem was worse than I thought and perhaps my judgement of Invidiual A needed rethinking.

This has been going on now for at least 3 weeks, you can imagine how "personal" it had gotten as normally we can put things right farily quickly amongst community members.

Now the one thing I should have paid more attention to was that individual C was not using their real name, frankly the community has spoken out about this in the past and a large number of the community think we should ban the use of fake names, psuedo names and aliases where no real user information is given. I've always been on the fence on whether to accept that or not and I still am for the community as a whole, however personally I'm not doing it anymore! Forget it!

Individual C and B began to email quite a bit back and forth with me, individual A was not in the copies. (I brought all 3 into the same email chat together) and during a rather heated session this morning I got back a response. I just had a chance to read it as I was busy reading the awesome blogs from SAPPHIRE08 - an outsider's view and How Grateful We Are For All Our ‘M’s. Then by meetings and all that stuff.

Well low and behold Individual C made a big mistake they signed the name of Individual B and mentioned something that Individual B and I discussed prior to their joining the conversation. I confronted and the truth came out B and C were the same person and thus abusing my good nature trying to manipulate me into taking unfair action against invdividual A.

Therefore as of right now I will no longer respond too, aid, help or communicate with anyone that does not give a minimum of "real" information about who they, where they come and who they work for it - kindergarten games are over!

You want me to help you? You want to communicate with me then you better fill out your profile and if you have one this profile otherwise you go straight to the trash can! The only exception is, no wait NO EXCEPTIONS! I have better things to deal with, this is a professional community of professionals in the industry therefore you have no reason to hide who you are, if you choose to do so for whatever reason fine BUT you won't be getting a response from me anymore.

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