jaideep.tungare

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As procurement organizations continue to extend their relationships with existing and new suppliers globally, there is a need to structure the contracts in a way that is mutually beneficial to both organizations. Procurement or Sales contracts between two parties can get very complex over a period of time, especially as the business and legal terms continue to change. To manage these terms in a single contract is extremely challenging and unrealistic. This usually requires creating multiple contracts with the same supplier or different supplier and then structuring them in some kind of a logical hierarchy.

The example below show how contracts can be structured in a multi-level hierarchy.

Buying organization B1 has a global business agreement with a Vendor A. Such an agreement would be the Parent or Base agreement (Level 1) in CLM system.  At Level 2, the buying organization can have participation agreements with a different vendors (B and C) that could either be an affiliate or country specific subsidiary of the vendor organization A in the global business agreement. After establishing such a country specific agreement, it may be required to have a Statement of Work (SOW), containing specific work activities / deliverables for the regional supplier. Fig 1. below is schematic representation of such a three level hierarchy.

In large multi-national organizations such a hierarchy can easily extend up-to four or more levels depending on the complexity of the business processes.

Master agreements and Sub-Agreements in the current SAP Contract Lifecycle Management solution (Wave 8: On-Demand and Version 7.0: On-Premise) give contract managers the ability to structure their contracts in a hierarchy that can extend only up-to 2 levels.

With the upcoming release of SAP CLM 9.0, companies will be able to structure their contracts in a logical hierarchy that can extend to more than two levels. There shall not be a definite limit in terms of the number of levels that can be formed within the hierarchy.

With the new solution, contract managers can link independent master agreements to one another and thus form a hierarchy. The SAP CLM user interface shall allow end users to add a parent master agreement reference to a child master agreement, provided it complies with certain system validations and settings. A document type setting will check whether the master agreement can be included in a hierarchy of agreements.

In Fig 2. above, the ‘Hierarchy’ flag shall indicate whether the master agreement created from this master agreement type can be included in a hierarchy. The ‘Enforce Parent Date Range’ flag indicates that any master agreements created from this type can only have a parent agreement whose validity period (both start and end) is greater than the child agreement

 Once a master agreement is created, contract managers can include it to an existing or new hierarchy of agreements by referencing it to a parent master agreement. The following Fig 3. shows the user interface that shall enable a contract manager to assign a parent reference agreement to any child agreement.

After a hierarchy is established, one can check the hierarchy of agreements using the ‘Hierarchy Report’ (shown in Fig 4.) that can be triggered using the ‘Display Hierarchy’ button.

The SAP CLM solution until Wave 9 release (all preceding releases) has the functionality to create a two level hierarchy in the form of master agreement and sub-agreements. With wave 9, the existing master agreement – sub-agreement functionality shall remain unchanged. However master agreements that have sub-agreements attached to it cannot be used in the formation of hierarchies using the new concept outlined above. In the future SAP shall provide a way for customers to migrate their existing master agreement - sub-agreements objects such that they can be used with the new hierarchy concept.

Customers, who wish to use the new hierarchy concept in SAP CLM 7.0 solution, can do so by leveraging the extension concept in SAP Sourcing / CLM. This can be possible by creating a parent reference extension field on the master agreement. Those master agreements that need to be included in a multi-level hierarchy can then be assigned a parent master agreement in the parent reference extension field. This approach will increase the probability of a smooth migration path from the custom CLM 7.0 hierarchy concept to the standard solution in CLM 9.0.

Thanks and stay tuned for more blogs on upcoming SAP Sourcing / CLM features.

The information in this document is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This document is not subject to your license agreement or any other service or subscription agreement with SAP.  SAP has no obligation to pursue any course of business outlined in this document or any related document, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information on this document is not a commitment, promise or legal obligation to deliver any material, code or functionality.  This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.  This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations.  Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decision.

The purpose of this blog is to give a brief overview of the “Advanced clause change support” functionality in SAP Contract Lifecycle Management (CLM) Wave 8, support pack 1.

Contract authoring is one of the key features of SAP Contract Lifecycle Management. Organizations that have predefined contracting best practices and standard language for contracts usually adopt a template based approach for generation of contract documents. Contracting departments in organizations usually work with their respective legal teams to finalize a set of standard clause language that can be included in their contract documents. As a best practice, a clause library containing a set of standard clauses and corresponding contract document templates can be pre-defined. When starting the contract creation and consequent negotiation process, companies prefer to start with such pre-defined contract document templates. The SAP CLM contract authoring feature uses these predefined contract document templates to create legal contract documents that can be shared both internally and externally with the different stakeholders. Once a legal contract document is created, various stakeholders usually collaborate on finalizing the language in the contract and in the process create multiple versions of the contract document.

SAP CLM provides standard document comparison capability to identify and highlight the changes in the different versions of the entire contract document. However a single legal contract can contain hundreds of different clauses depending on the complexity and structure of the contract. As a result it gets very difficult to identify changes to specific clauses within multiple document versions. The ‘Advanced clause change support’ enhancement aims at giving the end users clause level visibility in the contract documents.

Following are the key features of this enhancement:
1. Outline view (showing all sections and clauses) of a CLM authored contract document
2. Outline view, showing only changed clauses in a CLM authored contract document

Figure below shows the outline view of a CLM authored contract document

The figure below shows the outline view with only the changed clauses in the contract.

3. Capture changes in the contract document at a clause level
3a. Show latest content of any clause in the contract document
3b. Show comparison version between the latest content and library content of any clause in the contract document

Figure below shows two different views (latest and comparison views) of a single clause in the contract document. For an end user it becomes easy to view changes to clauses in individual word documents rather than searching through the entire contract to view the changes. Depending on individual end-user needs one can use either of the two approaches to view clause changes (i.e. Either through the entire contract documents or through individual clause documents as shown below).

6. Ability to customize a CLM authored contract by adding new clauses, removing existing clauses and replacing existing clauses with alternate or fallback language. This can be done while maintaining all the preceding changes that may have happened to the contract until then. Clicking on the ‘Customize Contract’ button highlighted in red in the 'Outline View' above, triggers the contract authoring wizard and gives the end user the ability to add, remove or replace clauses.

This feature will be available only for those contract documents that are authored using Microsoft Word 2007 and 2010 versions.

Thanks and stay tuned for more blogs on upcoming features in SAP Sourcing and CLM.

 

The information in this document is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This document is not subject to your license agreement or any other service or subscription agreement with SAP.  SAP has no obligation to pursue any course of business outlined in this document or any related document, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information on this document is not a commitment, promise or legal obligation to deliver any material, code or functionality.  This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.  This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations.  Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decision.

The purpose of this blog is to provide an overview of the data synchronization feature for legal contract documents authored in SAP CLM. The SAP Contract Lifecycle Management solution allows contract managers to use standard templates and clause libraries to author legal contract documents using Microsoft Word. A legal contract document between a buyer and a supplier dictates the terms and conditions, validity periods, product details etc. It is the contractually binding document between the two parties and can be considered as a combination of unstructured data (i.e. Clause text in MS word) and structured data (business terms, validity period etc. from the master agreement). A master agreement is a meta-data object in SAP Sourcing that contains all the structured data related to the contract and enables contract managers to analyze, audit and measure any other related activity against the original goals of the business deal. It is important from an organization’s perspective that all meta-data related changes in the contract document are always in sync with the structured data in the master agreement.

With SAP CLM 7.0, contract managers can leverage the data synchronization feature to ensure that changes made to the contract document are correctly reflected back in the master agreement. CLM leverages the standard Microsoft ‘Content Control’ capability in MS Word. Content Controls are individual controls (elements) in MS word that can be customized such that they can provide instructional text for the end users. Examples of content control are date picker, text, drop-down list etc. Please refer to the following link to get more details on Content Controls
http://office.microsoft.com/en-us/help/content-controls-HA010030750.aspx
In the following sections, I shall provide details around the system settings and process that shall allow users to utilize the data synchronization feature in CLM

System settings and pre-requisites:
Data synchronization feature requires the following:

1. Contract documents must be authored in SAP CLM using Microsoft Word 2007 or 2010. The feature does not work with contract documents authored in any of the prior MS word versions (Word 2003).

2. Set System Property ‘contractgen’ to ‘TRUE’

3. Enable ‘Content control’ for the contract generation variable which is desired to be synchronized with the data in the master agreement. In the fig below, the ‘End Date’ variable created in the variable library is enabled for content control. So any changes to the ‘End date’ field in the contract document will result in the End date field on the master agreement to be synchronized with the new value.


4. Ensure that the Contract Document template is enabled for generation of contracts using Microsoft Word 2007 with content controls. This is set-up using the two flags on the Contract document template, highlighted in the fig below.

With the above settings done, contract document collaborators who make changes to the contract (In this example, the ‘End date’) and upload a new version of the document to CLM can be certain that the Expiration (End) date field on the master agreement will reflect the changed date in the contract.

In a procurement contract scenario, buyer users can synchronize data changes automatically with the master agreement on uploading new version of a contract document. For contract changes made by the supplier, buyer users can use the ‘Synchronize Data with Agreement’ action on the contract document. Screenshots below show how a change to the ‘Effective date’ field on the contract document can be synchronized back with the corresponding field on the master agreement

1. The fig below shows a master agreement with Effective date set to 10/6/10

2. Supplier user changes the Effective date on the contract from 10/6/10 to 10/8/10. In doing so he uses the Date picker content control in MS Word.

3. After the supplier user uploads the new version of contract with the changed date to CLM, buyer user uses the ‘Synchronize Data with Agreement’ feature to synchronize the Effective dates between the contract and master agreement

4. After synchronization, master agreement effective date is changed to 10/8/10

I hope this blog was helpful to understand the data synchronization feature in SAP CLM. This feature is available as of SAP CLM On-Demand release Wave 7 and On-Premise release version 7.0.
Thanks and stay tuned for more blogs on upcoming features in SAP Sourcing and CLM.

Electronic Signatures for SAP Contract Lifecycle Management (CLM) is an integrated web-based On-demand solution that enables enterprises to significantly accelerate the contract management process by allowing business users to electronically sign contract documents.

SAP CLM helps companies realize full savings and revenue through contract visibility & awareness and lowers legal, financial and regulatory risk through the use of standardized contract language and reporting. At the same time it accelerates time to contract from contract creation to execution. As a final step in the contract lifecycle, contract owners require the stakeholders in the contract to sign the contract documents.

SAP has partnered with a third party software vendor, EchoSign (www.echosign.com) (Recently acquired by Adobe) to deliver the e-Signature functionality in its CLM solution. The integrated e-Signatures functionality in CLM offers the following features to contract managers.

  • A single click capability to send a contract document to multiple signers
  • Easy user interface to add multiple signers (i.e. signers from both within and outside the company and having a valid email id) to the contract document
  • Ability to send the document both for E-Sign and Fax Sign
  • Ability to monitor the current status of the document after it is sent out for signature
  • Final pdf version of the signed contract document

The solution offers document signers with the following features.

  • A customized email from the contract owner with a link to the contract document
  • A single click capability to access the contract
  • Intuitive user interface to electronically sign the contract
  • No login or user account needed on the EchoSign platform

Once the E-Signature process is initiated, the document is sent out to different signers in a sequential order as defined by contract owner. At any stage in the process a signer can refuse to sign owing to any inaccuracies in the document, in which case the E-Signature process is aborted and must be re-initiated by the contract owner after making the necessary changes. Throughout the process, EchoSign maintains a copy of the contract document. However on completion of the process, the document is purged from the EchoSign system.

Below is a step-by-step walkthrough into the E-Signature capability in SAP CLM

  • Contract Manager enters the names and email id's of signers who need to sign the contract document

  • Contract manager clicks the 'Send Document' button. This actions sends the document to the first signer in the list for signature.
  • 'Signature Status' in the screenshot below shows that the document has been sent to Christian Chan.

  • First Signer receives an email that contains a link to the contract document.

  • The signer clicks on the link in the mail to navigate to the e-Signature user interface.

  • Signer enters his name or draws his signature in the signature box provided in the contract document.

  • A signed copy of the contract is generated and sent to the next signer in the sequence for signature
  • When all the signers sign the contract, a final signed copy is uploaded back into SAP CLM

 

This feature is available as of SAP CLM On-Demand Wave 8. It is currently not available in any of the On-Premise versions, but will be availabe in CLM's next On-Premise release (Version 9)

I hope this blog is helpful to understand the E-Signature functionality in SAP CLM.