2007 SDN/BPX Satisfaction Survey, Part 1
The results of the latest SDN/BPX satisfaction survey are in; and the Community has
shown itself to be dedicated, youthful, and diverse.
I'd like to share some of the more interesting results of the survey with you.
But first, let's talk about the winners.
Everyone who submits a survey response is entered in a drawing where the grand prize
is a free ticket to SAP TechEd'07. This year's grand prize winner is Alexander Barthel.
It’s a long way from the grand prize to the runner-ups, but nevertheless, the following
20 second-place winners will be receiving a very cool t-shirt. Congratulations to all of them!
- Anish Raghavan
- Shishupalreddy Ramreddy
- Troy Loseke
- Karthikeyan YM
- Raja Sekhar
- Prabhakar Lal
- Ingo Helgefort
- Pradeep Balan
- Tony Li
- Jaheer Ushen
- Sandi Bedor
- Kiran Kumar Chennakeshavula
- Rob Ericsson
- Elfi Landau
- GulshanRaj Shetty
- Holger Stumm
- Edwin Molenkamp
- Sanjay Shah
- Fabio Pifferini
- Shibu David
How Satisfied can the Community be?
Although a smaller number of you responded to this survey than did to the previous one
(1508 vs. 4202), your scores and comments were overwhelmingly positive.
So, before I go into details, let me say,
"Thank you very much SDN and BPX communities, for being so active and for contributing
such highly-estimated value back to the community."
And now for some numbers:
4.26 overall satisfaction rating (scale 1-5 where 5 is the highest).
63% of the respondants visit daily. A common complaint:
"If I visited more often, I wouldn't get any work done"
Variant: "If I spend any more time on BPX or SDN, my partner will leave me."
59.3% Net Promoter. Here's how this one is measured:
We asked, "How likely are you to recommend SDN or BPX to a friend or colleague?"
The answers range on a scale of 0 - 10, where 0 is "not at all likely" and 10 is "very likely,"
Here's how we calculated our Net Promoter Score:
Net Promoter = (% who gave scores 10 and 9) - (% who gave scores 6 to 0)
Here are a few interesting demographics from this survey:
52% of the respondants are under 30 years old. Way to go next gen...
10% of the respondants are women.
5 top countries (number of respondants)
35% Technical Consultant
4% IT Manager
4% System Administrator
31% Business Side
20% Business Consultant
6% Business Analyst
5% Enterprise Architect
Primary Area of Interest
16% Application configuration
11% Business Process Modeling
10% Systems Integration