SAP BusinessObjects Supply Chain Performance Management documentation is spread across multiple sites, below I will try and list them giving a short prelude to each of them:

 

Official documentation can be found at the following two locations:

 

Guides on SCPM Data Model and extraction:

  • Data Flow Diagram - Data Management – This document provides details on the data flow diagram in case of data management for all the scenarios in the application. This would help to understand the process chain in the case of data management and the data model.
  • Data Flow Diagram - Extractor – This document provides details on the data flow diagram in case of extraction from SAP ERP for all the scenarios in the application. This would help to understand the process chain in the case of extractors and the data model.
  • KPI Mapping Document This document gives details on the overview of the KPI, on extraction from ERP, on customizing if needed and to which scenario does it belong to
  • Extractor Mapping Guide - This document gives details on the extractors and the detailed mapping information between the SCPM data model and  ERP Extractors
  • BI Content – This link provides on all the BI content (Info Objects, Cubes, Workbooks, and Queries) delivered with the application.
  • BADI Documentation – This link gives details on the customizing the transformations using BADI

 

Documentation on SAP BusinessObjects Supply Chain Performance Management 2.0:

Guides related to Installation & Configuration:

  • Master Guide - This document will provide an overview about the application, architecture, system landscape and implementation steps for a new or an upgrade scenario.
  • Installation & Configuration Guide - This document provides details on pre-requisites, from where to download the software, installation steps, post installation steps and migration of analytical content from an earlier version.
  • Operations Guide - This document lists some of the common issues customer have faced during installation and configuration. It also lists location of logs and trace files used for problem analysis.
  • Security Guide - This document provides details on the application security and details on the roles and authorizations delivered or used by the application. 

 

Application Help Related:

  • RKT Material – This link provides details on the knowledge transfer material (application consultants and technical consultants) to help partners and customers understand the application better.
  • Application Help – This link provides an overview of all the guides. It also provides details on how to use the application, its features and what’s new.

 

Important Notes (These notes provide detailed information on Activation of BI Content, Loading Demo Data into SCPM, Roles and Authorizations – Hence are relevant for Installation, Configuration and Implementation):

  • 1562106 - SCPM 2.0: Transport Analytical Content
  • 1561331 - SCPM 2.0: Data Source Administration -
  • 1558947 - SCPM 2.0: Loading Demo Data into SCPM
  • 1556649 - SCPM 2.0: User Roles and Authorizations in detail
  • 1540655 - SCPM 2.0 BI Content Installation
  • 1576832 - Release Restrictions: Supply Chain Perf. Mgmt v2.0
  • 1539774 - SBOP SCPM V2.0 : Release Information Note 
  • 1538603 - SCPM 2.0 RFC for SPCM version 1 content migration

 

 

SAP BusinessObjects Supply Chain Performance Management 1.0:

 

Guides on Service Market Place - This link provides details on all the relevant guides for installation, configuration and implementation

Application Help - It provides details on how to use the application, its features and how to use these features.

Important Notes (These notes provide detailed information on Activation of BI Content, Loading Demo Data into SCPM, Roles and Authorizations – Hence are relevant for Installation, Configuration and Implementation):

  • 1423149 - Data Source Administration
  • 1390367 - BI Content Activation
  • 1173670 - SCPM Release Information Note
  • 1416901 - Data Management Setup
  • 1491055 - Transport of SCPM Content
  • 1506649 - BI content fail to activate due to compounded characteristic
  • 1335986 - Upload Program for SCPM

With SAP BusinessObjects Supply Chain Performance Management (SCPM) customers have gained insights on their supply chain and have helped to make their supply chain more effective and responsive by focusing on the right process metrics. Companies can track performance, diagnose bottlenecks, and uncover opportunities.

 

Some of the key business benefits with SCPM 1.0 are:

 

Supply Chain Insights with Analytics and Performance Management

  • Reports, Dashboards and Scorecards and Metrics Management: Customers can not only analyze information using reports, dashboards but also monitor and manager performance using Metrics Management and Scorecards.  
  • SCPM is more than just metrics (Part 1: Is SCPM all about KPIs/Metrics?): Customers can use impact analysis to understand the impact of related metrics (KPIs) and their relationship with one another between them to make sound business decisions.

Rapid business value realization

  • The application is an adoption of the SCOR model) delivers 400+ KPIs that a business can choose from based on their priorities and relevance. These KPIs can be used to monitor, measure and give visibility on your supply chain.   
  • Customers can pick and choose the pre-delivered content and gain valuable insights with pre-delivered KPIs, Workspaces, Reports and Dashboards with short implementation time. Details on how to transport analytical content from one landscape to another can be found with Note: 1491055 - Transport of SCPM Content

Leverage existing investments

  • SCPM BI Content maps to existing extractor in ECC for data extraction. Also, customers can deploy in existing SAP BW landscape. Customers can configure integrations to their transactional applications that lead to insight-to-action. Extractor mapping guide (Extractors used and the field mapping) and KPI mapping document (KPI Overview with extraction and customizing details) can be downloaded from service market place gives required details for extraction. 
  • Customers can register their BW Queries with the application and create reports, dashboards, scorecards, workspaces that lead to insight-to-action. Hence customers can leverage their existing investments with SAP BW. Details on how to register data sources can be found with Note: 1561331 - SCPM 2.0: Data Source Administration, 1423149 - Data Source Administration

 

 

Various customers, partners and consultants of SCPM have provided valuable feedback on numerous business problems that needs to be addressed by the application. This has been the key foundation for new features that have been delivered with SCPM 2.0.

 

Some of the key business benefits that customers can realize with SCPM 2.0 (apart from the existing SCPM 1.0 business benefits):

 

Enhanced User Experience

SCPM 2.0 provides an enhanced user experience when compared with SCPM 1.0 although both the versions are based on Flex and are intuitive to enable business users to derive value from the application with very little training. Content Management, Sharing of and Searching for Content, Home Page with status updates, and quick access to content are some of the key features that make SCPM 2.0 user friendly.   

 

Rapid business value realization

In SCPM 2.0 there is an increased on focus on Inventory KPIs, Vendor Quality related KPIs and business function based workspaces (procurement, customer order management, finance, inventory management, manufacturing and logistics & transport management).

 

Customers can pick and choose the pre-delivered content and gain valuable insights with pre-delivered KPIs, Workspaces, Reports and Dashboards with short implementation time. Details on how to pick and choose pre-delivered content and transport analytical content from one landscape to another can be found with Note: 1562106 - SCPM 2.0: Transport Analytical Content.

 

Customers and Partners can load sample data into the SCPM data model for proof of concept (POC) or to demo the application. Details on the sample data and how to load the sample data into the SCPM data model can be found with Note: 1558947 - SCPM 2.0: Loading Demo Data into SCPM.

 

Extending beyond Performance Management

 

Enhanced other application features

  • Scorecards that support multiple fiscal variants: Customers can not only run the scorecards based on the default fiscal variant but also change the fiscal variant and run the scorecard. In SCPM 1.0 the fiscal variant was a static selection that cannot be changed 
  • Granular Authorizations Customers can control access to features and function using authorizations. For more details refer to Note: 1556649 - SCPM 2.0: User Roles and Authorizations in detail
  • Print to PDF for reports, dashboards, scorecards, what-if-scenarios, briefing books: Customers can distribute offline copies of their performance, insights with others in the organization.
  • Xcelsius Integration: Customers can embed Xcelsius based dashboards into the application.

In my SCPM more than just metrics (Part 3: Is SCPM all about strategy, performance, what-if or analysis?) we explored that SAP BusinessObjects Supply Chain Performance Management (SCPM) is about strategy to action but what about risks? We need to make business decisions by understand our risk appetite. Strategy and execution without risks would be a disaster for our business.

 

Is SCPM all about strategy to action? No it is not. It is about understanding not only the performance but also the risk that we face. We can analyze these risks, mitigate them and take action.

 

Let us work with an example understand how we can analyze performance with a focus on risk as well.

 

One of the strategic objectives for the VP of Supply Chain is to ‘Improve Supplier Reliability’. The risk that he faces for this strategic objective is supplier disruptions, all suppliers located in the same geography… He logs on to his scorecard and understands that his strategic objective ‘Improve Supplier Reliability’ is not only underperforming but also facing a high risk.

 

Risk Step 1

 

He then analyzes the risks by observing the aggregated total loss, aggregated expected loss and the mitigation/response cost. He understands that the aggregated expected loss is greater than his risk appetite.

 

Risk Step 2

 

He analyzes all the risks that affect his strategic objective and decides to mitigate the risk ‘Supplier Interruptions’ by ‘Alternative Supplier Sourcing’.  

 

Risk Step 3

 

Post mitigation he has successfully lowered the possibility of occurrence of risk and the aggregated expected loss is within his risk appetite.

 

Risk Step 4

 

 

Using risk enabled Scorecards we can not only monitor performance but also risks. We can analyze these risks on our strategic objectives and mitigate risks if necessary.

 

Conclusion, SCPM is about Improved Supply Chain visibility and efficiency with SCPM, SCPM is more than just metrics (Part 1: Is SCPM all about KPIs/Metrics?), SCPM more than just metrics (Part 2: Is SCPM all about analyzing the past?), SCPM more than just metrics (Part 3: Is SCPM all about strategy, performance, what-if or analysis?) and performance with a focus on risk as well.

 

In my SCPM more than just metrics (Part 2: Is SCPM all about analyzing the past?) we explored how SAP BusinessObjects Supply Chain Performance Management (SCPM) helps us to be pro-active and not just reactive by using what-if-analysis but what about action and execution of strategy and objectives?

 

Is SCPM all about strategy, performance, what-if or analysis? No it is not. It is about strategy to action.

 

Let work with an example understand how strategy to action helps us to close the loop.

 

The KPI POF is underperforming and after our root cause we come to a conclusion that it is because of transit damages.

 

 The VP of Supply Chain creates an initiative ‘Analyze and address transit damages for the foods product line’ and assigns it to the logistics responsible with actions ‘Analyze why transit damages has increased’, ‘Address transit damages’, ‘Proposal to prevent it transit damages in the future’.  The logistics responsible would execute on the initiative and the VP of Supply Chain can track its progress.

 

Using Closed Loop Collaboration in SCPM we can create initiatives and activities, assign a responsible and a target date and track its completion. Hence SCPM is also about strategy to action.

 

Close Loop Collaboration

 

Conclusion, SCPM is about Improved Supply Chain visibility and efficiency with SCPM, SCPM is more than just metrics (Part 1: Is SCPM all about KPIs/Metrics?), SCPM more than just metrics (Part 2: Is SCPM all about analyzing the past?) and strategy to action.

 

In my SCPM is more than just metrics (Part 1: Is SCPM all about KPIs/Metrics?) we explored that SAP BusinessObjects Supply Chain Performance Management (SCPM) is about relationship between KPIs/metrics and analyzing the past to make better business decisions but we need to be proactive not reactive while making these business decisions. We need simulation and we need to understand how external variables affect our business priorities.  

 

Is SCPM all about analyzing the past? No, we can be pro-active and understand how variables (‘% increase in Fuel’, ‘Inflation’, ‘Interest’ ...) affect our priorities and hence take wise business decisions.  

 

Let work with an example understand how we can be proactive.

 

Logistics Costs accounts for high percentage of all company costs. Hence there is an increased focus to reduce logistics cost. To make sound business decisions and understand our risks it would also be important to understand how external factors like ‘inflation’, ‘% increase in fuel’… have an impact logistics cost.

 

Using What-If-Analysis in SCPM we can understand and analyze how variables affect our priorities (logistics cost, POF…) so that we can be proactive and not just reactive.

 

What If Analysis

 

  

Conclusion, SCPM is about Improved Supply Chain visibility and efficiency with SCPM, SCPM is more than just metrics (Part 1: Is SCPM all about KPIs/Metrics?), and simulation and affect of variables on our business priorities.

 

SAP BusinessObjects Supply Chain Performance Management (SCPM) (An adoption of the SCOR model) delivers 400+ KPIs that a business can choose from based on their priorities and relevance. These KPIs can be used to monitor, measure and give visibility on your supply chain.

 

Is SCPM all about KPIs/Metrics? No it is not. It is about the relationship between KPIs – of how one KPI impacts the other.

 

Let work with an example understand how the relationship between KPIs gives us valuable insights.

 

Perfect Order Fulfillment (POF) the KPI according to SCOR is a customer facing KPI which determines if we deliver the order at the right time and in right quantity and quality. POF is an indication of our responsiveness and efficiency.

 

If the KPI POF is below target it may be because we are not delivering the orders in time or not delivering the right quantity or not delivering the right quality. The underlying reason may be because of transit damages, low production schedule achievement, stock outs, violating inventory norms and so on and so forth.

 

Using Impact Analysis in SCPM we can analyze and arrive at the root cause of the issue. Impact Analysis in SCPM is based on the relationship between KPIs.

image

 

Conclusion, SCPM is about Improved Supply Chain visibility and efficiency with SCPM and relationship among KPIs/metrics.

 

In today’s environment uncertainty and unpredictability dominate most Supply Chains because of complexity of the supply network, increasing globalization and a fragmented approach to solve the immediate problems rather than to look at all business functions before making a decision.

 

Supply Chain Costs accounts for around 40% of all company costs. The cost of logistics in emerging economies is much higher than in Europe and US due to the lack of appropriate transportation infrastructure.  Hence an increased focus on efficient supply chains to reduce cost.

 

Also, most companies today spend a lot of time in demand generation rather than to bring about efficiencies in their supply chain. The prime focus is revenue generation and to drive demand via new product launches, marketing existing products, branding and trade promotions.  

 

Supply Chain needs as much focus demand generation as most of this demand generated cannot be fulfilled because the product is not available at the right place, at the right time and in good condition. We must realize that to satisfy the demand we need our products to be available at the right place; at the right time and in good condition with minimal costs and to do this we need to have an efficient Supply Chain.

 

An efficient supply chain not only ensures that we can meet our demand but also gives us the opportunity to reduce costs and to increase our operating margins but we need answers to the following questions:

  • Can we have an efficient supply chain without having a good visibility on our supply chain processes?
  • Can we manage what we cannot measure?  
  • Can we make business decisions in isolation without having a holistic view of our business?  

 

SAP BusinessObjects Supply Chain Performance Management (SCPM) provides end-to-end supply chain visibility, helps companies to measure the right process metrics, to track performance, to diagnose bottlenecks and to give you an overview on all business functions so that business decisions are not taken in isolation.  

  • SCPM uses the balanced scorecard approach to give an overview of all business functions and helps us focus on our priorities. The balanced scorecard approach provides visibility on all functions of the business with priorities.
  • SCPM (An adoption of the SCOR model) delivers 400+ KPIs that a business can choose from based on their priorities and relevance. These KPIs can be used to monitor, measure  and give visibility on your supply chain.
  • SCPM allows companies to leverage standard definitions across the complete organization and compare/benchmark against other companies.
  • SCPM uses Impact Analysis to understand the impact of related metrics (KPIs) and their relationship with one another.

Software for SAP BusinessObjects Supply Chain Performance Management 2.0

Download the software from Service Market Place by following the link below:
http://service.sap.com/swdc > Installations and Upgrades > Installations and Upgrades – A – Z Index > ‘S’ > SAP SUPPLY CHAIN PERFORM. MGMT > SAP SUPPLY CH. PERF. MGMT. 2.0 > Installation > Downloads (Tab) > SAP Supply Chain Performance Management 2.0 Add-On Inst. This will download a Zip file that has the required software components


Download Support Package and Patches by following the link:
http://service.sap.com/swdc > Support Packages and Patches > Support Packages and Patches A – Z Index > ‘S’ > SAP SUPPLY CHAIN PERFORM. MGMT > SAP SUPPLY CH. PERF. MGMT. 2.0 > Enter by Component

SCPM Backend Java

  • SBC BUI NW ADAPTER 3.0 > # OS Independent

SCPM (ABAP + BW) 7.02

  • ANALYT. OPM FOUNDATION 3.0_702 > Support Packages
  • ANALYTICS SCPM 2.0_702 > Support Packages
  • POA SBC 100_702 > Support Packages

SCPM (ABAP + BW) 7.30

  • ANALYT. OPM FOUNDATION 3.0_730 > Support Packages
  • ANALYTICS SCPM 2.0_730 > Support Packages
  • POA SBC 100_730 > Support Packages

 

Software for SAP BusinessObjects Supply Chain Performance Management 1.0

Download the software from Service Market Place by following the link below:
http://service.sap.com/swdc > Installations and Upgrades > Installations and Upgrades – A – Z Index > ‘S’ > SAP SUPPLY CHAIN PERFORM. MGMT > SAP SUPPLY CH. PERF. MGMT. 1.0 > Installation > Downloads (Tab) > SAP Supply Chain Performance Management 1.0 SP1 Inst. This will download a Zip file that has the required software components


Download Support Package and Patches by following the link:
http://service.sap.com/swdc > Support Packages and Patches > Support Packages and Patches A – Z Index > ‘S’ > SAP SUPPLY CHAIN PERFORM. MGMT > SAP SUPPLY CH. PERF. MGMT. 1.0 > Enter by Component

SCPM (ABAP + BW)

  • ANALYTICS OPM FOUNDATION 2.0 > Support Packages
  • ANALYTICS SCPM 1.0 > Support Packages

Frontend (non ABAP) NW

  • ANALYTICS OPM FOUND. UI 2.5 > # OS Independent
  • ANALYTICS SCPM UI 1.0 > # OS Independent

Frontend (JAVA) NW 7.01/7.02

  • ANALYTICS OPM FOUND. UI 2.51 > # OS Independent
  • ANALYTICS SCPM UI 1.0 > # OS Independent

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