Invoice Correction Request - RK

[Former Member]

I created an invoice correction request with reference to an invoice. Changed the quantity on it from 3 to 1. So the customer will need to pay less than what they were supposed to pay.

No amount has yet been received from the customer.

Now where do I see if a credit memo or a debit memo has been created or not ?

When I go to VA01 to create a Credit memo request (CR), with reference to the invoice, it tells me that a credit memo request already exists for that invoice.

When I do get in the order, the no. of items is the same - 3.

Solution anyone?

Cheers

[Former Member]

Hi there,

Basing on your issue, you create a invoice correction request RK or a credit memo request CR. Not both.

If you create an invoice correction request, then it will have a credit memo by default. RK will have a billing block sothat authorized person can validate the RK order type. Once the billing block is removed manually, we can create credit memo G2 invoice in VF01.

In practise, credit memo request is created for returns. If you happen to know that you have billed the customer with a wrong price or quantity we create a invoice correction request.

Hope this helps.

Regards,

Sivanand

[Former Member]

Hi there,

Invoice correcttion req is an order type RK. The default billing for that is G2, credit memo. As you know for every wrong entry there will be 2 entries created. If the total value is +, then a credit memo is issued. If the total value is - a debit memo is issued with L2 invoice type.

So after you create a RK order type, you also need to create G2 or L2 billing in VF01.

Regards,

Sivanand

[Former Member]

You cannot create a billing from Order type RK in VF01.

Try it.

[Former Member]

Hi Noel,

Your can create billing through TCode VF01, before you process your sales document type RK remove billing block.

Regards

Nagendra

[Former Member]

Hello,

Based on your invoice correction request, a credit memo has already been raised. That is why the system is giving the message. You may see the document flow of the invoice correction request, to find out the credit memo.

Prase

[Former Member]

In the Document flow, its showing Invoice Correction request as 'Open', and that's all.

No credit memo.

[Former Member]

Hi Noel,

Invoice correction request is sales document type so, that is already created with reference to invoice. Now you can directly create credit memo through VF01 with invoice correction request number.

Regards

Nagendra