7 Replies Latest reply: Oct 21, 2008 1:38 PM by Amit Yadav RSS

canceling a sales order

Ramesh Shetty
Currently Being Moderated

what are the steps (right way) for canceling a sales order.

 

steps at header level ?

 

steps for canceling an item ?

 

Thanks

 

Ram

  • Re: canceling a sales order
    Pradyumna patel
    Currently Being Moderated

    In VA02, from the Menu bar, you can chhose "Delete order", so that entire order is deleted, it is not cancelled.

     

    You can reject the individual items or total order also.

    In VA02, select the item ,go to item detail, put the reason for rejection , save it.

    The item will be rejected.

     

    In the overview screen , in the application tool bar you will find the button to reject the whole order.

     

    It is always advisable to reject the order instead of cancelling it.

  • Re: canceling a sales order
    ramanathan raja
    Currently Being Moderated

    Hi

    assign reason of rejection

    It can be applied at header level and also at item level

    Header level appiles for entire doc

    at item level appiles for

    line items which you have selected

     

     

    or deleting the entire sales order is possible

     

    Regards

    Raja

  • Re: canceling a sales order
    Prasanth Vijayan
    Currently Being Moderated

    Hello,

     

    You may reject the order by giving an appropriate reason for rejection in the header or the item level.

     

    If you reject the order by giving a reason for rejection in the header level, it will be applicable for the entire document.

     

    If givea reason for rejection in the item level, it will be applicable for the only the line item.

     

    Prase

  • Re: canceling a sales order
    Amit Yadav
    Currently Being Moderated

    Dear Ramesh,

     

    We Reject/ Delete Sales-Order, instead of Cancelling the Sales-Order.

     

    To Reject Sales-Order at Header-level.

     

    T. Code: VA02

     

    Key-in your S. Ord. No. and ENTER.

     

    Press Ctrl+F10

     

    Another window will pop-up. Select Reason for Rejection and click Ok.

     

    This will reject your Sales Order at Header-Level (i.e. Complete Sales Order).

     

    To Reject Sales-Order at Item-level (i.e. one or more Items within a Sales-order)

     

    T. Code: VA02

     

    Key-in your S. Ord. No. and ENTER.

     

    Select the line-item and Click Tab: Reason for Rejection (at item-level).

     

    Put reson for Rejection for particular Item(s) and save.

     

    This will reject particular item(s) and not the complete Sales-Order.

     

    To Delete Sales Order:

     

    T. Code: VA02

     

    Key-in your S. Ord. No. and ENTER.

     

    Left-most up there you will find "Sales Document". Click it and it will list-out options. Select "Delete" to delete the Sales Order.

     

    Best REgards,

     

    Amit.

     

    Very Very Important: There must not be any open document (i.e. Delivery, Invoice, Acct. docs etc..) for subsequent Sales-Order, if Reject/ Delete the Sales Order completely, or for particular line-item within Sales Order.

    • Re: canceling a sales order
      Ramesh Shetty
      Currently Being Moderated

      What is order reason for canceled sales order :

       

      Is it possible/advisable to use 'Order reason' instead of ' Reason for rejection'.

       

      Is reason for rejection a mandatory field ?

       

       

      Thanks

      Ram

      • Re: canceling a sales order
        Amit Yadav
        Currently Being Moderated

        Dear Ramesh,

         

        Order reason and Reason for Rejection is two different concepts.

         

        try to understand by this example:

         

        The incompletion procedure 14 in the group A - Sales header which is used in the returns can be assigned to your sales order (where ever you require the order reason is manadatory)... Or you can define your own incompletion procedure and assign it to the sales order...

         

        And YES, to reject Order (either at Header-level or Item-Level), Reason for Rejection is mandatory.

         

        Best Regards,

         

        Amit.

  • Re: canceling a sales order
    DWARKESH THAKKAR
    Currently Being Moderated

    Hi

     

    Ramesh Sheety

     

    For both the follwoing

     

    steps at header level ?

    steps for canceling an item ?

     

    Tcode will remain same and is

     

    >VA02 -- input Sales Order No.

     

    If the order is not deliver and not billied you can delete the order. but if u want it to remain in the database for yr future reference u should not delete the order but u have to assign " Reason for Rejection at the header level "

     

    If u have made any delivery or billing and u can not cancel the same then in case u can not delete the order but u have to assign " Rejection at the header level".

     

    In case u ahve multiple line items in the sales order and u don't want to make delivery for particular item then u have to assign the " Rejection at the item level". So that particular item will not deliver.

     

    Hope this will help you.

     

    Thx.

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