2 Replies Latest reply: Nov 21, 2008 1:50 AM by Guest RSS

Invalid Pointer - Live Office - after in/uninstalling Live Office 3.0

Steve Bickerton
Currently Being Moderated

Hi Everyone,  thanks for your help in advance.

 

When I add use Live Office to add an object into Excelsius, I get a "Invalid Pointer" error when I select the report.

 

Also receiving a .NET error when shutting down the computer

Object reference not set to an instance of the object.

 

 

Steps to reproduce:

- Business Objects XIR2 installed

- Xcelsius 2008 installed

- Live Office Productivity Pack XIR2 installed

 

1.  Installed Live Office 3.0

2.  Uninstalled Live Office 3.0

 

Steps taken to resolve:

- Restarted all BOE Servers

- Restarted computer

- Reinstalled Xcelsius 2008

- Reinstalled Live Office XIR2 Productivity Pack

- Reintalled .NET Framework

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