4 Replies Latest reply: Nov 12, 2008 12:09 AM by Bryce Caine RSS

Crystal Reports Logon Error ("Security Plugin Error")

Bryce Caine
Currently Being Moderated

Hi there,

 

I have an issue that I haven't been able to resolve for the past couple days.  I had to reinstall Crystal Reports XI on a user's computer, and now we can't log into the BusinessObjects Enterprise server from it using LDAP.  I have successfully logged in using the Enterprise authentication mode, but not the LDAP authentication mode.

 

Here was my general trail of attempts:

  1. Completely uninstalled Crystal Reports XI

  2. Installed Crystal Reports XI

  3. Installed Crystal Reports XI SP1

  4. Could not log into BOE using LDAP; received the error "Security plugin error: Failed to set parameters on plugin"

  5. Installed Crystal Reports XI SP2

  6. Could not log into BOE using LDAP; received the error "Security plugin error: Failed to set parameters on plugin" (despite the release notes of SP2 saying that this issue has been resolved)

  7. Installed Crystal Reports XI SP4 (as SP3 was not available on the downloads section of the SAP/BO service portal, and I heard it had a bug)

  8. Could not log into BOE using LDAP; received the error "Security plugin error: Failed to set parameters on plugin"

  9. Installed Crystal Reports XI Hotfix 11

  10. Could not log into BOE using LDAP; received the error "Security plugin error: Failed to set parameters on plugin"

  11. Installed Crystal Reports XI Hotfix 12

  12. Could not log into BOE using LDAP; received the error "Security plugin error: Failed to set parameters on plugin"

 

I was able to log into InfoView via LDAP on the above workstation.

 

I've also tried installing Crystal Reports XI, following the same steps as above, on second workstation in order to determine if it was an issue with the first workstation I was addressing.  But the second workstation had the same issue.  However, I was also able to log into InfoView via LDAP on this second workstation.

 

I was also able to authenticate just fine on my workstation via Crystal Reports using LDAP, but its Crystal Reports installation took place before I began working here.

 

I have searched the SAP/BO portal, and I'm still left with the following questions on the following posts:

 

Here are the specs of the machines:

First Workstation:

Windows XP SP3

Crystal Reports 11.0.0.895 (after all the installs were over and I rolled back a couple SPs)

 

Second Worktation:

Windows XP SP3

Crystal Reports 11.0.0.2812 (after all the installs were over)

 

My Workstation:

Windows XP SP2

Crystal Reports 11.0.0.1994

 

BOE Server:

BOEXI 11.0.0.7485

CMS 11.0.0.1886

 

I am very new to Crystal Reports, so I may have missed something in the installation that would have prevented this.  Is there a way to make Crystal Reports "point" to the BOE server via LDAP?  I couldn't find anything like this though.  Any help you could provide would be great!

 

Thanks so much in advance!

 

Bryce

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