CR 2008 on Windows Server 2003 Deployment

[Former Member]

On a Win2003 Server (32bit) running IIS6, I have installed the CR 2008 runtime using "CRRuntime_12_1_mlb.msi". Now when trying to view a report using our web app, I am getting the following error:

===========================

Retrieving the COM class factory for component with CLSID {D7F5D7C3-B06C-4CAC-BC47-A06E66D2EE9B} failed due to the following error: 80000003.

Stack Trace:

at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper..ctor()

at CrystalDecisions.CrystalReports.Engine.ReportDocument. ()

at CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor()

at clReport.nViewer.cViewer.cViewer_Init(Object sender, EventArgs e)

at System.EventHandler.Invoke(Object sender, EventArgs e)

at System.Web.UI.Control.OnInit(EventArgs e)

at System.Web.UI.Control.InitRecursive(Control namingContainer)

at System.Web.UI.Control.AddedControl(Control control, Int32 index)

at System.Web.UI.ControlCollection.Add(Control child)

===========================

Any help would be appreciated.

Thanks,

Marty

[Former Member · Accepted solution]

Hello Marty,

Can you provide more details about your application?

What version of Visual Studios are you developing with? What version of Crystal Reports is installed on your development machine? Assuming that you have CR2008 installed on your development machine, did you also install Service Pack 1? How did you deploy your application (the "non-Crystal" parts)?

Is Crystal Reports properly integrated with Visual Studios? To check, in Visual Studios go to Help > About Visual Studios. You'll see a list of installed products in the center of the About screen. What does it say for Crystal (please DO NOT post your keycode)? Does it say Crystal Reports 2008, or does it say Crystal Reports Basic?

What is the version of the references in your application? How you check is dependent upon which version of Visual Studios you're using, but there's either a references folder in your Solution Explorer, or you can call up the References by right clicking on the Solution name in the Solution Explorer and going to Properties. From the Properties page click on References if it's not already selected. Which Crystal Assemblies have you referenced, and what are their versions?

Hopefully this will provide us with some information to work with.

Sincerely,

Dan Kelleher

[Former Member]

Thanks for your help with this.

I was able to solve this by removing and then re-adding my CR references in my VS2005 projects and then re-compiling those DLLs. Once I moved the new DLLs to our web server, the error went away.