TREX - Error importing index

[Former Member]

hi,

we upgraded our TREX 6.1 to 7.0 on a new server. The index export worked fine but when we want to import the index files with the import61-70 python script there is an error showing:

[2009-02-04 13:35:31] : Starting import on 7.0 system

[2009-02-04 13:35:31] : Unzipping archive file(s).

[2009-02-04 13:35:31] : Working on file Y:\Indextransfer\isw25.zip

[2009-02-04 13:35:57] : Closing zip file

[2009-02-04 13:35:57] : Searching for following zip file Y:\Indextransfer\isw25_1.zip

[2009-02-04 13:35:57] : No follow zip archiv found

[2009-02-04 13:35:57] : Finished with zip files

[2009-02-04 13:35:57] : Importing index 4744464b226e4c5de10000000a35e046ccm110

[2009-02-04 13:36:07] : Error importing index4744464b226e4c5de10000000a35e046ccm110

I didnu00B4t find any logs i.e. a better description of the error than this one.

I also dinu00B4t find a sapnote relating to this.

Are there any more logs for the import?

Edit:

I found this in TrexQueueServerAlter.trc

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[3284] 2009-02-05 10:13:46.953 e TrexSlice SnapshotFileManager.cpp(00671) : SnapshotFileManager: copy <D:\tmp\trex_import_tmp_20090205-101313\queue\4744464b226e4c5de10000000a35e046ccm110/TREX4744464b226e4c5de10000000a35e046ccm110.ini>-><D:\usr\sap\TRX\TRX04\queue\4744464b226e4c5de10000000a35e046ccm110/TREX4744464b226e4c5de10000000a35e046ccm110.ini> (syncpoint=1) failed, rc=5(Access is denied)

[3284] 2009-02-05 10:13:46.953 e TrexSlice SnapshotFileManager.cpp(00501) : SnapshotFileManager: failed to update <D:\tmp\trex_import_tmp_20090205-101313\queue\4744464b226e4c5de10000000a35e046ccm110> rc=34

[3284] 2009-02-05 10:13:46.953 e Q4744464b2 Queue.cpp(02095) : Queue::restore: : error: file could not be written

[4380] 2009-02-05 10:23:49.609 e TrexSlice SnapshotFileManager.cpp(00671) : SnapshotFileManager: copy <D:\tmp\trex_import_tmp_20090205-102313\queue\4744464b226e4c5de10000000a35e046ccm110/TREX4744464b226e4c5de10000000a35e046ccm110.ini>-><D:\usr\sap\TRX\TRX04\queue\4744464b226e4c5de10000000a35e046ccm110/TREX4744464b226e4c5de10000000a35e046ccm110.ini> (syncpoint=1) failed, rc=5(Access is denied)

[4380] 2009-02-05 10:23:49.609 e TrexSlice SnapshotFileManager.cpp(00501) : SnapshotFileManager: failed to update <D:\tmp\trex_import_tmp_20090205-102313\queue\4744464b226e4c5de10000000a35e046ccm110> rc=34

[4380] 2009-02-05 10:23:49.609 e Q4744464b2 Queue.cpp(02095) : Queue::restore: : error: file could not be written

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Edited by: Tobias Nagel on Feb 5, 2009 10:27 AM

[Former Member]

I solved the problem myself.

I granted everyone full rights to the temp directory while importing the indexes.

It finished without any problems.