InfoView Dynamic Prompt Error : Exception from HRESULT: 0x8004100D

[Former Member]

Good evening,

I am trying to post a report to our BusinessObjects Enterprise server. The report itself posts correctly and all applicable dynamic prompts have been built in the Business View Manager. The dynamic prompt comprises three levels and each level's values are derived from SQL Command objects.

Ex:

Provider (AD_Provider SQL Command)

Date (AD_Date SQL Command)

Patient (AD_Pat SQL Command)

When the report is run from Crystal Reports XI R2 Designer, the dynamic prompts display correctly, I am able to select values for each level of the prompt, and the report pulls the correct data....however, when I post the report to InfoView, when I try to click on the dynamic prompt, I receive the following:

Exception from HRESULT: 0x8004100D

I have tried researching this error without success.

Has anyone else ever encountered this error?

Thank you

[Former Member]

It could be related to access restrictions, the user needs the following rights:

view objects

schedule the document to run

view document instances

edit objects that the user owns

Also, make sure the Page Server is running and verify username an password are entered correctly in the data connection used for the dynamic list of values in the BusinessView.

Caroline