Delete a PCR

[Former Member]

Hi,

My requirement is to close/delete certain PCRs without triggering any workflow emails. While closing a PCR from iqs22 transaction, since the status of the PCR is getting changes, an email is getting triggered in the workflow. Can anyone provide a solution wherein I can delete/close a PCR without sending any emails?

[saumya_govil]

Hi Leena,

To stop the triggering of the workflwo you can deactivate the event linkage between the BO event and the workflow from the t-code SWETYPV.

There go to the BO event and the associated workflow are remove the 'Linakge Activated' check.

Please check the workflow for any other steps that are required before deactivation the linkage.

Hoep this helps!

Regards,

Saumya

[Former Member]

Hi Saumya,

This is a good option. Thanks.

I will have to find out if this is allowed, since I will be doing it in Production system and hence all the PCRs getting created then may not get the workflow triggered, since I have deactivated the link.

As of now, I am trying out another option where I will delete the work items and then delete the PCR entries from a Z table which we have for maintaining the PCRs. Let me check out if this works.

Edited by: Leena Ramachandran on Feb 27, 2009 11:35 AM

[surjith_kumar]

Hi,

For the PCR workflow, the email will be send via the "send Mail" step in the workflow.

Remove the step.

Can you please tell me the which workflow your using.

Regards,

Surjith

[Former Member]

Thanks for replying Surjith. But I dont think this option is feasible because I want the workflow to remain the same (will all the email steps) but only that they should not get triggered when I close (change the status of) the PCR

[surjith_kumar]

Hi,

Your don't want the workflow get triggered during change right. Then put a start condition in workflow to stop triggering.

You can identify the whether it is changing or create event right, create an attribute, set the value, during change event. In start condition assign, if the value set don't trigger else trigger.

Regards,

Surjith