Hello Giri - we use the Journal Remarks field in all documents also to tie things together in the Document Journal, the BP Account Balance window, and many other places where the Journal Remarks are displayed...you did not say what kind of information, so I am just guessing you might be thinking along the same lines we already have...
I do not think there is any way to expand the field (SDK folks will tell you, if you need to go that route)...
BUT what the company did was decide to have a standard and specific field appear in each document's "journal remarks" for each work flow in SAP B1. We also used the add-on package of BOYUM to make certain fields mandatory. Then we wrote a procedure to replace the "journal remarks" with that standard. For example, on the AR Invoice in the Sales - A/R module - the Customer Reference Number is set to mandatory. When someone enters the Customer Reference Number, the system automatically replaces the SAP journal remark of "AR Invoice - Cust Number" with the Customer Reference Number ("NumAtCard") from the header of the AR Invoice. When Incoming Payments are processed, the clerk copies that Journal Entry from the AR Invoice and pastes it in the Incoming Payment Journal Remark field...it works quite well...
As part of customer service, when the customer calls it is always good to reference their own information and look into the BP Accout Balance window or use Boyum's search function...
I know that does not solve your problem of making the Journal Remarks field larger, but maybe it is an alternative to look into???
Regards - Zal
Hi Giri,
I have also faced the same problem.but the same method to overwrite the journal remark field in the document is used but it is not helping much.
When in the payment if i select account option i can select more than one account in rows and i can add remarks too bu the problem is these remarks are not carried to JE and hence General ledger.
Everytime the customer has to use drill down to details of his payment.
Similar is the case of Invoices.
Regards
Md.nazeer Shaikh
