first you have to check that your BO server can reach the DB using the tnsnames.ora file
go to your server and from there check that you can access the DB correctly with the same credentials you use.
is this report deployed to the enterprise or you use it from your client machine?
good luck
Amr
Hi,
which version of BOBJ and which version of the Oracle Client do you use?
Do you get the error on your client (DeskI Editor) or in the InfoView?
Regards,
Stratos
Hello,
My problem is solved !!!
This issue was arising because we had 2 version of oracle client-- oracle 8 and oracle 10 g (which we got recently installed) as a result of which there were 2 tnsnames.ora in the system and the DESKI was trying to make an connection using tnsnames.ora present in oracle 10g as oracle_home variable got changed to point to oracle 10g after its installation.
So to rectify this problem--
1. we first copied the tnsnames.ora of oracle 8 to oracle 10 g
2. and then we set the oracle_home variable to point back to oracle 8
And hence our problem got resolved.
Regards
Priyanka
I get this error while generating the report through infoview but it is working fine, if I run the report in Deski. Any can help?
Hi ,
Try going to the server machine where you installed Business objects then from there try to ping the database.
Test if that is working fine.If fine then check the universe and it is pointing the correct DB.
Regards
Prashant
It might be a connection issue in Server side...check the universe connection in server..ask server support team to verify the connection.
