please advise as how we can uses reason codes with lock box file processing.
We want to write off each individual invoice on customer open item if it is paid +/-60$.
Can we use reason codes with lock box automatic processing, so that these +/-60$ writeoff's go to a particulat GL acct.
Many thanks in advance.
Yes you can.
Customer and User tolerance limits, payment advice tolerance limits and reason codes
When an incoming cash payment does not exactly pay the referenced open item(s), then the system will not be able to perform clearing without creating residual items back on the account - except when you establish tolerance limits to allow posting with a write-off of acceptable payment difference amounts.
Reason code settings are used for description and reporting purposes, generation of specific customer correspondence letters (automatic system generation whenever this reason code is assigned to a document), and difference item write-off/dispute status assignment.
thank you for your reply.
But in IMG the nodes you refferred says that these settings are for manual incoming payments, I am looking for haldling payment differences via lockbox electronic file.
"Define Standard Reason Codes for Clearing w/ Payment Advice
In this step, you make the default settings you need for manual incoming payment processing via payment advice notes"
I am using RFEBLB30 to load lockbox data via IDOCS (basic type FINSTA01). I can load the regular IDOC, however, they now want us to add acceptions to it.
How do I load Reason Code 010 (interest) via IDOC structure E1IDPU2 - IDoc - item deductions (ADJ/MOA/RFF))? In other words, I get this new structure added for -3000. How do I include that posting to the G/L?