on 04-20-2006 8:00 AM
Hi,
When I try logging in to the portal with the Administrator user name and password,only a blank page gets displayed. I am not able to view any of the worksets and pages though the server is in running condition.
An error appears in the bottom left corner of the browser,which upon clicking gives me the following error:
'EPCM' is undefined.
Please help me in solving this.
Thanks & Regards,
Sharmila
Hi Sharmila,
Refer to the SAP Note No - 0000516249
Follow the steps listed below(As per Note no 0000516249)
1. Enter the J2EE Config tool.
2. drill down: alone/services/http
3. on the right hand side, click on NotZippedFile.
4. on the bottom, add at the end: , .js
5. Apply the changes
6. restart the J2EE.
This will solve the problem
Thanks,
Samta
PS : Reward points for useful answers
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Hi Sharmila,
We are also facing this issues in some of our system . Could u please tell us how could u solve the problem.
Appreciate ur Quick response.
Thanks in Advance,
Jack.
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Hi Sharmila,
We are also facing this issues in some of our system . Could u please tell us how could u solve the problem.
Appreciate ur Quick response.
Thanks in Advance,
Jack.
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Can any of you please share the solution?
Thanks in advance!
Best,
Mathias
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hey Bill,
there is no need to play with browsers. this is a portal server problem.
Go to config tool--> Glober server congiguration -->
services>http> there will be a parameter
NeverCompressed -->
just add *.js in that list of extension just as everyother parameter there.
Click Set
Save -- say Apply in config tool File menu.. logout..
Now restart the j2ee server and then the problem will be solved...
let me know your status after trying this..
Regards,
Ramesh
Hi Sharmila,
Are u using IP address to access portal. IF yes then never use IP address for accessing Portal. Always use Fully qualified domain name for accessing portal.
With regards,
Amol
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Hi Sharmila,
You need to set up the SLD settings in Visual Admin.
1) In the Visual Administrator, choose Cluster -> Server -> Services -> SLD Data Supplier -> Runtime -> HTTP Settings.
Follow this link .
http://help.sap.com/saphelp_nw2004s/helpdata/en/ea/cd2e807e0e45bf9da67354f452fc05/frameset.htm
It tells you what settings to be done in HTTP Settings.
2) Also In the Visual Administrator, choose Cluster -> Server -> Services -> SLD Data Supplier -> Runtime -> CIM Client Generation settings you need to enter the host name, user password, etc.
This shall solve your problem.
Thanks,
Samta
Message was edited by: samta nichani
Hey Saurabh,
Make a search for the 'com.sap.portal.epcf.loader.par.bak' file and rename it to .par (remove the .bak extension).
Restart you portal services (dispatcher + server) and you will see (along the starting process) that the epcf.loader is getting deployed again. For some reason these files get lost (maybe a bug) and not recognized for the portal, that's why you have to deploy them again.
Try to login again and it should work fine now.
You might need later to make the same process (deploy) another .par files as well (for icons, bitmaps or another elements).
Hope this helps you.
Jessica.
I've just encountered the problem.
One solution seems to work: check the IE 6.0 updates (on client side): if there is only SP1, you should add Microsoft Securities Updates (I don't remember the exact name of the update, should be KB....) for this IE version. See it in the About Menu of Internet Explorer.
After the installation, remove temporary internet files, and go back to the portal.
It worked for me.
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