FILE EXISTS BUT IS INVALID

[Former Member]

I have created 3 dashboards, all of which have worked without an error in the past. However, when I run one of the dashboards now the following error message is displayed when the data is retrieved (using QAAWS):

"The document cannot be created or opened. The error code is: FILE EXISTS BUT IS INVALID."

The dashboard is created and all the data appears to be retrieved, but I would like to stop the error message appearing. I have looked on the Web for answers and whilst I can find others asking the same question no answers are posted.

Can anybody help?

Regards

Jason

[Former Member]

Jason,

Were there any update patches installed for Xcelsius or any connected components recently.

Also check the flash player updates.

-Maddy

[Former Member]

Everthing normal as it is before working fine now it is giving error message.

[Former Member]

We are having the same problem, any solutions yet?