ISA - Logon invalid

Former Member · ‎06-25-2009

Hi,

We are running an Netweaver J2EE 7.01SP3 with the new ISA Shop (b2b). Our CRM system is a copy of our productive system with release 7.01. I configured the shop in xcm like i did in the old shop (version 4) but when

i want to log on i get the error message "Logon is invalid; check your entries". The usersettings are ok and the password works in the crm system.

In xcm i set the shop to "b2bcrmstandard" and the usertype is "CRM_SU01UserID" which should be right.

The JCo Ping is green, i.e. can connect to the middleware server.

In the default trace of the j2ee Server there is this error:

Error occcurred in EAI layer "parameters: ='null' ='null' ='null' ='null' ='null' ='null' ='null' ='null' ='null' ='null'

Properties: {lang=EN, passwd=?, sysnr=57, client=110, user=$MYSAPSSO2$, ashost=linvm91.endress.com, jco.client.type=A, maxcon=0, jco.client.trace=0, codepage=1100}

Client not connected".

com.sap.mw.jco.JCO$Exception: (103) RFC_ERROR_LOGON_FAILURE: The system is unable to interpret the SSO ticket received

at com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:516)

at com.sap.mw.jco.MiddlewareJRfc$Client.connect(MiddlewareJRfc.java:1086)

at com.sap.mw.jco.JCO$Client.connect(JCO.java:3256)

at com.sap.isa.core.eai.sp.jco.JCoConnectionStateless.getInternalJCoClient(JCoConnectionStateless.java:119)

at com.sap.isa.core.eai.sp.jco.JCoConnectionStateless.isValid(JCoConnectionStateless.java:493)

at com.sap.isa.user.backend.crm.IsaUserBaseCRM.loginViaTicket(IsaUserBaseCRM.java:1672)

at com.sap.isa.user.backend.crm.IsaUserBaseCRM.loginForBPRole(IsaUserBaseCRM.java:122)

at com.sap.isa.user.backend.crm.UserBaseCRM.login(UserBaseCRM.java:250)

at com.sap.isa.user.businessobject.UserBase.login(UserBase.java:345)

at com.sap.isa.businessobject.User.login(User.java:148)

at com.sap.isa.user.action.UserActions.performLogin(UserActions.java:317)

at com.sap.isa.user.action.UserActions.performLogin(UserActions.java:396)

at com.sap.isa.user.action.UserBaseAction.performLogin(UserBaseAction.java:131)

at com.sap.isa.user.action.LoginBaseAction.ecomPerform(LoginBaseAction.java:77)

at com.sap.isa.isacore.action.EComBaseAction.doPerform(EComBaseAction.java:375)

at com.sap.isa.core.BaseAction.execute(BaseAction.java:212)

at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)

at com.sap.isa.core.RequestProcessor.processActionPerform(RequestProcessor.java:692)

at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)

at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:409)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)

at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)

at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)

at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)

at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)

at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:284)

at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)