14 Replies Latest reply: Apr 17, 2014 8:54 PM by sapera sapera RSS

LSO Portal Content Player error with WBT

Donna Maupin
Currently Being Moderated

We are trying to implement LSO 600 and receive the message below when trying to open a SCORM compliant course in the portal using the Portal Content Player.

 

We have restarted the app on the java server and still receive the message. 

 

Any suggestions?

 

Thanks,

D. Maupin

 

Errors occurred

Incomplete or incorrect data:

 

 

com.sap.hcm.ls.lms.servlets.exceptions.InvalidArgumentException  :

     at com.sap.hcm.ls.lms.servlets.control.CourseUpdater.update(CourseUpdater.java:79)

     at com.sap.hcm.ls.lms.servlets.control.EventDispatcher.updateModels(EventDispatcher.java:133)

     at com.sap.hcm.ls.lms.servlets.control.RequestProcessor.doProcess(RequestProcessor.java:100)

     at com.sap.hcm.ls.lms.servlets.control.RequestProcessor.process(RequestProcessor.java:80)

     at com.sap.hcm.ls.lms.servlets.control.Mediator.processRequest(Mediator.java:226)

     at com.sap.hcm.ls.lms.servlets.control.Mediator.doGet(Mediator.java:146)

     at javax.servlet.http.HttpServlet.service(HttpServlet.java:748)

     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

     at java.security.AccessController.doPrivileged(Native Method)

     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Caused by: com.sap.hcm.ls.lms.courseloader.LoaderException: Failed to look for mapping file for object: /Code_Blue/HealthCare_template-COdeblue061209_FINAL/v1/HealthCare_template_COdeblue061209_FINAL_ORG.crs

     at com.sap.hcm.ls.lms.courseloader.repository.RepCourseInfo.setupMapping(RepCourseInfo.java:96)

     at com.sap.hcm.ls.lms.courseloader.repository.RepCourseInfo.(RepCourseInfo.java:52)

     at com.sap.hcm.ls.lms.courseloader.repository.RepCourseLoader.getCourse(RepCourseLoader.java:106)

     at com.sap.hcm.ls.lms.data.session.CourseStateUpdater.loadCourseFromPath(CourseStateUpdater.java:389)

     at com.sap.hcm.ls.lms.data.session.CourseStateUpdater.loadCourse(CourseStateUpdater.java:186)

     at com.sap.hcm.ls.lms.data.session.CourseStateUpdater.update(CourseStateUpdater.java:135)

     at com.sap.hcm.ls.lms.servlets.control.CourseUpdater.update(CourseUpdater.java:72)

     ... 21 more

Caused by: com.sap.hcm.ls.shared.repository.access.RepIOException: Error with object: /Code_Blue/HealthCare_template-COdeblue061209_FINAL/v1/locMappingXQ7.txt, Http-Error: 401: Unauthorized

     at com.sap.hcm.ls.shared.repository.access.http.HttpRepository.throwHttpError(HttpRepository.java:894)

     at com.sap.hcm.ls.shared.repository.access.http.HttpRepository.readFile(HttpRepository.java:434)

     at com.sap.hcm.ls.shared.repository.access.DeltaVerRepository.readFile(DeltaVerRepository.java:335)

     at com.sap.hcm.ls.shared.repository.access.Repository.readFile(Repository.java:350)

     at com.sap.hcm.ls.shared.repository.proxy.MappingFile.readMapping(MappingFile.java:194)

     at com.sap.hcm.ls.shared.repository.proxy.LocationMapperPool.getMapper(LocationMapperPool.java:54)

     at com.sap.hcm.ls.lms.courseloader.repository.RepCourseInfo.setupMapping(RepCourseInfo.java:92)

     ... 27 more

  • Re: LSO Portal Content Player error with WBT
    Simon Kemp
    Currently Being Moderated

    Hi Donna,

     

    Have you tried searching in OSS for a solution? My only other suggestion is to make sure all your configuration is correct (just double check). The error is in the standard SAP delivered code - it is probably relying on some configuration to be done which might not be.

     

    I had a quick look in OSS and came across this [note 746917|https://service.sap.com/sap/support/notes/746917] it mentions the error you are getting in item 21.

     

    I hope this helps you,

    Simon

  • Re: LSO Portal Content Player error with WBT
    Murali Shanmugham
    Currently Being Moderated

    Hi Donna,

     

    Did you get a solution for the error ?

     

    Regards

    Murali

    • Re: LSO Portal Content Player error with WBT
      Obliraj Radhakrishnan
      Currently Being Moderated

      Dear Murali,

       

      Hope things good at your end

       

      We are pointing our content to WEBDAV enabled compliant server IIS 7.0 as CMS, instead of KM Portal content. Authorization to that is working fine and we are successfully check-in to master repository. While releasing it. We are getting the below,

       

      Release Error.PNG

       

      Could you please check and let us know, what could be reason and what should to be done to resolve it.

       

      Appreciate your kind response.

       

      Thanks and Regards

      Obli

  • Re: LSO Portal Content Player error with WBT
    Santhosh Edla
    Currently Being Moderated

    Ensure the test is successful using the link http://<hostname:port>/lms/mediator/config

    You should find a check button at the above link,which should show success

  • Re: LSO Portal Content Player error with WBT
    Donna Maupin
    Currently Being Moderated

    Yes, I solved this problem myself by correcting the config.

  • Re: LSO Portal Content Player error with WBT
    chandra mohan
    Currently Being Moderated

    Hi  Experts,

     

    Can you Please xplain what you have changed in Mediator configuration for content player.I am also facing the same problem

     

    Incomplete or incorrect data:

     

     

    com.sap.hcm.ls.lms.servlets.exceptions.InvalidArgumentException course update failed  :

         at com.sap.hcm.ls.lms.servlets.control.CourseUpdater.update(CourseUpdater.java:76)

         at com.sap.hcm.ls.lms.servlets.control.EventDispatcher.updateModels(EventDispatcher.java:133)

         at com.sap.hcm.ls.lms.servlets.control.RequestProcessor.doProcess(RequestProcessor.java:100)

         at com.sap.hcm.ls.lms.servlets.control.RequestProcessor.process(RequestProcessor.java:80)

         at com.sap.hcm.ls.lms.servlets.control.Mediator.processRequest(Mediator.java:252)

         at com.sap.hcm.ls.lms.servlets.control.Mediator.doGet(Mediator.java:148)

         at javax.servlet.http.HttpServlet.service(HttpServlet.java:748)

         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)

         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

         at java.security.AccessController.doPrivileged(Native Method)

         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

    Caused by: com.sap.hcm.ls.lms.courseengine.EngineException: failed to get macrostrategy with token=

         at com.sap.hcm.ls.lms.courseengine.steamengine.SteamEngine.getSteamMacroStrategyByToken(SteamEngine.java:177)

         at com.sap.hcm.ls.lms.courseengine.steamengine.SteamCourse.(SteamCourse.java:198)

         at com.sap.hcm.ls.lms.courseengine.steamengine.SteamEngine.loadCourse(SteamEngine.java:299)

         at com.sap.hcm.ls.lms.courseengine.steamengine.SteamEngine.loadCourse(SteamEngine.java:309)

         at com.sap.hcm.ls.lms.data.session.SessionFacade.loadCourse(SessionFacade.java:690)

         at com.sap.hcm.ls.lms.data.session.CourseStateUpdater.loadCourseFromPath(CourseStateUpdater.java:394)

         at com.sap.hcm.ls.lms.data.session.CourseStateUpdater.loadCourse(CourseStateUpdater.java:186)

         at com.sap.hcm.ls.lms.data.session.CourseStateUpdater.update(CourseStateUpdater.java:135)

         at com.sap.hcm.ls.lms.servlets.control.CourseUpdater.update(CourseUpdater.java:72)

         ... 21 more

     

     

     

    Thanks,

    Chandra

  • Re: LSO Portal Content Player error with WBT
    sapera sapera
    Currently Being Moderated

    Solved, it was a problem with the configuration on SPRO

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