LSO Portal Content Player error with WBT

[Former Member]

We are trying to implement LSO 600 and receive the message below when trying to open a SCORM compliant course in the portal using the Portal Content Player.

We have restarted the app on the java server and still receive the message.

Any suggestions?

Thanks,

D. Maupin

Errors occurred

Incomplete or incorrect data:

com.sap.hcm.ls.lms.servlets.exceptions.InvalidArgumentException :

at com.sap.hcm.ls.lms.servlets.control.CourseUpdater.update(CourseUpdater.java:79)

at com.sap.hcm.ls.lms.servlets.control.EventDispatcher.updateModels(EventDispatcher.java:133)

at com.sap.hcm.ls.lms.servlets.control.RequestProcessor.doProcess(RequestProcessor.java:100)

at com.sap.hcm.ls.lms.servlets.control.RequestProcessor.process(RequestProcessor.java:80)

at com.sap.hcm.ls.lms.servlets.control.Mediator.processRequest(Mediator.java:226)

at com.sap.hcm.ls.lms.servlets.control.Mediator.doGet(Mediator.java:146)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:748)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Caused by: com.sap.hcm.ls.lms.courseloader.LoaderException: Failed to look for mapping file for object: /Code_Blue/HealthCare_template-COdeblue061209_FINAL/v1/HealthCare_template_COdeblue061209_FINAL_ORG.crs

at com.sap.hcm.ls.lms.courseloader.repository.RepCourseInfo.setupMapping(RepCourseInfo.java:96)

at com.sap.hcm.ls.lms.courseloader.repository.RepCourseInfo.(RepCourseInfo.java:52)

at com.sap.hcm.ls.lms.courseloader.repository.RepCourseLoader.getCourse(RepCourseLoader.java:106)

at com.sap.hcm.ls.lms.data.session.CourseStateUpdater.loadCourseFromPath(CourseStateUpdater.java:389)

at com.sap.hcm.ls.lms.data.session.CourseStateUpdater.loadCourse(CourseStateUpdater.java:186)

at com.sap.hcm.ls.lms.data.session.CourseStateUpdater.update(CourseStateUpdater.java:135)

at com.sap.hcm.ls.lms.servlets.control.CourseUpdater.update(CourseUpdater.java:72)

... 21 more

Caused by: com.sap.hcm.ls.shared.repository.access.RepIOException: Error with object: /Code_Blue/HealthCare_template-COdeblue061209_FINAL/v1/locMappingXQ7.txt, Http-Error: 401: Unauthorized

at com.sap.hcm.ls.shared.repository.access.http.HttpRepository.throwHttpError(HttpRepository.java:894)

at com.sap.hcm.ls.shared.repository.access.http.HttpRepository.readFile(HttpRepository.java:434)

at com.sap.hcm.ls.shared.repository.access.DeltaVerRepository.readFile(DeltaVerRepository.java:335)

at com.sap.hcm.ls.shared.repository.access.Repository.readFile(Repository.java:350)

at com.sap.hcm.ls.shared.repository.proxy.MappingFile.readMapping(MappingFile.java:194)

at com.sap.hcm.ls.shared.repository.proxy.LocationMapperPool.getMapper(LocationMapperPool.java:54)

at com.sap.hcm.ls.lms.courseloader.repository.RepCourseInfo.setupMapping(RepCourseInfo.java:92)

... 27 more

[Former Member]

Solved, it was a problem with the configuration on SPRO

[puneet]

HI Sapera,

We are also facing same issue. User are not able to play E-learning through Portal. 

I have checked Mediator Config link also for CMS and that is also fine.

Can you please help or guide us..

Thanks

Puneet

[Former Member]

Hi Experts,

Can you Please xplain what you have changed in Mediator configuration for content player.I am also facing the same problem

Incomplete or incorrect data:

com.sap.hcm.ls.lms.servlets.exceptions.InvalidArgumentException course update failed :

at com.sap.hcm.ls.lms.servlets.control.CourseUpdater.update(CourseUpdater.java:76)

at com.sap.hcm.ls.lms.servlets.control.EventDispatcher.updateModels(EventDispatcher.java:133)

at com.sap.hcm.ls.lms.servlets.control.RequestProcessor.doProcess(RequestProcessor.java:100)

at com.sap.hcm.ls.lms.servlets.control.RequestProcessor.process(RequestProcessor.java:80)

at com.sap.hcm.ls.lms.servlets.control.Mediator.processRequest(Mediator.java:252)

at com.sap.hcm.ls.lms.servlets.control.Mediator.doGet(Mediator.java:148)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:748)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Caused by: com.sap.hcm.ls.lms.courseengine.EngineException: failed to get macrostrategy with token=

at com.sap.hcm.ls.lms.courseengine.steamengine.SteamEngine.getSteamMacroStrategyByToken(SteamEngine.java:177)

at com.sap.hcm.ls.lms.courseengine.steamengine.SteamCourse.(SteamCourse.java:198)

at com.sap.hcm.ls.lms.courseengine.steamengine.SteamEngine.loadCourse(SteamEngine.java:299)

at com.sap.hcm.ls.lms.courseengine.steamengine.SteamEngine.loadCourse(SteamEngine.java:309)

at com.sap.hcm.ls.lms.data.session.SessionFacade.loadCourse(SessionFacade.java:690)

at com.sap.hcm.ls.lms.data.session.CourseStateUpdater.loadCourseFromPath(CourseStateUpdater.java:394)

at com.sap.hcm.ls.lms.data.session.CourseStateUpdater.loadCourse(CourseStateUpdater.java:186)

at com.sap.hcm.ls.lms.data.session.CourseStateUpdater.update(CourseStateUpdater.java:135)

at com.sap.hcm.ls.lms.servlets.control.CourseUpdater.update(CourseUpdater.java:72)

... 21 more

Thanks,

Chandra

[Former Member]

Hi All,

We are facing the same issue. Could you please share. Where did u find the mediator file for configuring content player? Do we need to maintain any file to make the content player to work?

When we execute the URL

http://hostname(IIS):50002/lms/mediator/config

We are getting, 404- File or Directory not found.

It would really appreciated and awarded.

Thanks and Regards

Obli

[Former Member]

Hi,

We are getting the same error.

Could you please, share the solution with us?

Thanks a lot and best regards, Beatriz

[Former Member]

Make sure LSOCP is deployed on your AS JAVA.

[Former Member]

Hi,

We have LSOCP deployed in our portal .

Do you have any other idea?

Thanks a lot and best regards, Sapera

[Former Member]

Yes, I solved this problem myself by correcting the config.

[Former Member]

Hi Donna! What was corrected?

[Former Member]

The mediator/config was incorrect and that is what I fixed.

[Former Member]

Donna

How did you correct this?

i am coming across same issue

"Incomplete or incorrect data:

com.sap.hcm.ls.lms.servlets.exceptions.InvalidArgumentException course update failed  :

     at com.sap.hcm.ls.lms.servlets.control.CourseUpdater.update(CourseUpdater.java:76)

     at com.sap.hcm.ls.lms.servlets.control.EventDispatcher.updateModels(EventDispatcher.java:133)

     at com.sap.hcm.ls.lms.servlets.control.RequestProcessor.doProcess(RequestProcessor.java:100)...."

thanks

clive

[Former Member]

Ensure the test is successful using the link http://<hostname:port>/lms/mediator/config

You should find a check button at the above link,which should show success

[Murali_Shanmu]

Hi Donna,

Did you get a solution for the error ?

Regards

Murali

[Former Member]

Dear Murali,

Hope things good at your end

We are pointing our content to WEBDAV enabled compliant server IIS 7.0 as CMS, instead of KM Portal content. Authorization to that is working fine and we are successfully check-in to master repository. While releasing it. We are getting the below,

Could you please check and let us know, what could be reason and what should to be done to resolve it.

Appreciate your kind response.

Thanks and Regards

Obli

[Former Member]

Hi Donna,

Have you tried searching in OSS for a solution? My only other suggestion is to make sure all your configuration is correct (just double check). The error is in the standard SAP delivered code - it is probably relying on some configuration to be done which might not be.

I had a quick look in OSS and came across this [note 746917|https://service.sap.com/sap/support/notes/746917] it mentions the error you are getting in item 21.

I hope this helps you,

Simon