What version of Crystal Reports are you using?
Thanks for your reply.
I apologize you for not providing the complete information. I am sending you the required details.
Crystal Report Version / Edition : Crystal Report Server XI Release 2
RDC Methodology (using ASP) is used for launching the reports. From our report asp we had included smartvieweractivex.asp which internally refers the RDCrptserver115.asp
When we launch the reports we are getting the error "A trappable error (E0434F4D) occurred in an external object".
On resetting the Internet Information Service , the defect get resolved temporarily.
Please Note : We are not using RAS
Need more details on the duplication steps?
How many times is the report run before you have to reset IIS?
What else is happening?
If it works for a while this usually means there are open documents not disconnecting or possibly you have run out or licenses. RDC only allows 3 connections then no more users can access the reports until one CAL becomes available.
You may need to build in Report job caching and wait for the job complete before sending off another report to process.
RAS is more robust and can handle higher loads than the deprecated RDC which is no longer shipped with CR 2008. You should look at upgrading your WEB app to ASP.NET which has version CR 10 runtime included with .NET or go to the full CR developer version which will give you inProc RAS and can then do RCAPI functionality...
Thank you
Don
