on 09-23-2009 5:11 PM
Hi,
When displaying a Polish document through KPRO, some users are able to see Polish-specific characaters, whereas others get scrambled nonsense like Åu0161WIEÅ»OÅu0161Äu2020
Any idea why one user can see this information and others cannot? The PCs seem identical. Is it a setting on KPRO? Neither user can see Polish characters normally in SAP which actually isn't an issue - it's just in the KPRO document viewer that this problem has arisen. Is it something to do with different versions of Adobe services runnong on the PCs maybe?
It's displaying an invoice. VF03 > toolbar > Attachment list > select attachment > connects to KPRO > displays document in document viewer
Thanks.
Hi William,
based on your description could you please tell us which ECL Viewer (Document Viewer) version you are using currently.
In case you are using a special CAD font please note that this has to be maintained in the SHX path for the ECL Viewer too.
Please refer to note 726667 for the Loader Preferences feature. You need to set the SHX path for these special fonts to view them properly. You can do this in the Viewer under menu Viewer > 2D loader preferences > DWG/DXF > SHX font path.
Could you please check if on the effected PC a polish language package is installed correctly.
Best regards,
Christoph
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