35 Replies Latest reply: Feb 6, 2010 2:08 PM by chayapathy cs RSS

503   Service Unavailable

chandra bachu
Currently Being Moderated

Dear All,

 

When i am opening my EP server in url http://<hostname>:5<no>00/index.html i am getting the below error message

 

503   Service Unavailable

 

Application stopped.

Details:   You have requested an application that is currently stopped

 

i have checked my jlaunch services running, and server nodes also running state.

 

even i have maintained server ip and hostname in my desktop host file, so what is the reason that not opening in url?

 

Regards

Chandra

  • Re: 503   Service Unavailable
    Sachin Sable
    Currently Being Moderated

    Hi,

     

    http://<hostname>:5<no>00/index.html

     

     

    Please try http://<hostname>:5<SID_NO>00/irj/portal  You need to use the FQDN instead of hostname only.

     

    Thanks,

    Shambo

  • Re: 503   Service Unavailable
    Juan Reyes
    Currently Being Moderated

    Indeed thats not the URL for the portal

     

    Regards

    Juan

  • Re: 503   Service Unavailable
    Raghu N.R
    Currently Being Moderated

    Hi Chandra,

     

    Please check if you have a proxy configured. Put a bypass entry in the browser.

     

    Cheers...,

     

    Raghu

  • Re: 503   Service Unavailable
    Anil Bhandary
    Currently Being Moderated

    Hi Chandra,

     

    It seems that you Ep dispacther running but there is some problem in starting of server node.

     

    Login to OS of SAP server with SIDADM and run jcmon as below to check the staus of application

     

    jcmon pf=/sapmt/<SID>/profile/<SID>_JC<nn>_hostname.

     

    Check there what status shows for server node.

     

    Also pls paste he containt of log file std_server0

     

    Thanks

    Anil

  • Re: 503   Service Unavailable
    Sandip Parida
    Currently Being Moderated

    Hi Chandra,

     

    You are getting these message while accessing Portal means, many chances that Portal is not running.

     

    503 Service Unavailable

    Application stopped

    Details: You have requested an application that is currently stopped

     

    Could you please restrat Portal once again and tell me the result. Basically after restart wait for 5-10 mins and refresh the URL and see the result.

     

    Thanks,

    Sandip Parida

  • Re: 503   Service Unavailable
    Mekala Sharath Babu
    Currently Being Moderated

    Hi Chandra,

     

    Seems like EP is running but some problem with server0. Please check the log defaulttrace.TRC file in log folder of server0

     

    Also, if possible just try to restart the java instance alone and if it not a production system then please restart the complete instance once.

     

    Thanks & Regards,

    Sharath

    • Re: 503   Service Unavailable
      chandra bachu
      Currently Being Moderated

      Hi Sharath,

       

      alternativly i executed R3trans -d its giving the following error message.

       

      This is R3trans version 6.14 (release 700 - 16.10.08 - 16:26:00).

      unicode enabled version

      2EETW169 no connect possible: "maybe someone set invalid values for DIR_LIBRARY ('/usr/sap/<SID>SYS/exe/run') or dbms_type ('ORA')"

      R3trans finished (0012).

  • Re: 503   Service Unavailable
    Anil Bhandary
    Currently Being Moderated

    hi Chandra,

     

    After running the command R3trans -d , the trans.log file will get generate , pls paste the contain of log file.

    As well as paste the log std_server0 which will give good idea abt the error.

     

    Also check Note 403004 - Database connect using R3trans fails for r3trans related error.

     

    Thanks

    Anil

    • Re: 503   Service Unavailable
      chandra bachu
      Currently Being Moderated

      Trans.log -->

       

      4 ETW000  [dev trc     ,00000]  Loading DB library '/usr/sap/EPP/SYS/exe/run/dboraslib.o' ...

      4 ETW000                                                                              56  0.000214

      4 ETW000  [dlux.c      ,00000]  *** ERROR => DlLoadLib: dlopen()=       0509-022 Cannot load module /usr/sap/EPP/SYS/exe/run/dboraslib.o

      .

      4 ETW000                                0509-026 System error: A file or directory in the path name does not exist. -> DLENOACCESS (2,No

      such file or directory)

      4 ETW000                                                                            1348  0.001562

      4 ETW000  [dbcon.c     ,00000]  *** ERROR => Couldn't load library '/usr/sap/EPP/SYS/exe/run/dboraslib.o'

      4 ETW000                                                                              38  0.001600

      2EETW169 no connect possible: "maybe someone set invalid values for DIR_LIBRARY ('/usr/sap/EPP/SYS/exe/run') or dbms_type ('ORA')"

      <--

       

      std_server0

       

      <af type="nursery" id="9" timestamp="Fri Nov 06 18:04:24 2009" intervalms="14593712.598">

        <minimum requested_bytes="96" />

        <time exclusiveaccessms="0.228" />

        <nursery freebytes="0" totalbytes="270226432" percent="0" />

        <tenured freebytes="1721559416" totalbytes="1728053248" percent="99" >

          <soa freebytes="1635157368" totalbytes="1641651200" percent="99" />

          <loa freebytes="86402048" totalbytes="86402048" percent="100" />

        </tenured>

        <gc type="scavenger" id="9" totalid="9" intervalms="14593713.097">

          <flipped objectcount="588508" bytes="56804816" />

          <tenured objectcount="296712" bytes="22444016" />

          <refs_cleared soft="0" weak="0" phantom="0" />

          <finalization objectsqueued="72" />

          <scavenger tiltratio="67" />

          <nursery freebytes="224074144" totalbytes="282996736" percent="79" tenureage="7" />

          <tenured freebytes="1698708704" totalbytes="1728053248" percent="98" >

            <soa freebytes="1612306656" totalbytes="1641651200" percent="98" />

            <loa freebytes="86402048" totalbytes="86402048" percent="100" />

          </tenured>

          <time totalms="160.819" />

        </gc>

        <nursery freebytes="224072096" totalbytes="282996736" percent="79" />

        <tenured freebytes="1698708704" totalbytes="1728053248" percent="98" >

          <soa freebytes="1612306656" totalbytes="1641651200" percent="98" />

          <loa freebytes="86402048" totalbytes="86402048" percent="100" />

        </tenured>

        <time totalms="161.482" />

      </af>

  • Re: 503   Service Unavailable
    Anil Bhandary
    Currently Being Moderated

    Hi Chandra,

     

    As suggest by Juan check the enviroment varible.

    Check enviroment variable DIR_LIBRARYLD_LIBRARY_PATH

    Also check the sap note :- 538849 UNIX: DLENOACCESS when loading dboraslib and libclntsh

     

    pls paste contain of log std_server0.out , my mistake given you the wrong file name.

     

    thanks

    Anil

     

    Edited by: Anil Bhandary on Nov 6, 2009 2:17 PM

     

    Edited by: Anil Bhandary on Nov 6, 2009 2:22 PM

    • Re: 503   Service Unavailable
      chandra bachu
      Currently Being Moderated

      Hi Anil

      my environ ment variables are set DIR_LIBRARY=/usr/sap/<SID>/SYS/exe/run

       

      and here i am copying std_server0.out .

       

      -


      stdout/stderr redirect

      -


      node name   : server0

      pid         : 663762

      system name : EPP

      system nr.  : 45

      started at  : Tue Nov  3 09:58:01 2009

       

      SAP J2EE Engine Version 7.00   PatchLevel 51441.450 is starting...

       

      Loading: LogManager ... 1864 ms.

      Loading: PoolManager ... 3 ms.

      Loading: ApplicationThreadManager ... 318 ms.

      Loading: ThreadManager ... 19 ms.

      Loading: IpVerificationManager ... 9 ms.

      Loading: ClassLoaderManager ... 12 ms.

      Loading: ClusterManager ... 206 ms.

      Loading: LockingManager ... 57 ms.

      Loading: ConfigurationManager ... 2168 ms.

      Loading: LicensingManager ... 17 ms.

      Loading: CacheManager ... 124 ms.

      Loading: ServiceManager ...

       

      Loading services.:

          Service log_configurator started. (5650 ms).

        Service locking started. (10 ms).

        Service naming started. (350 ms).

        Service failover started. (27 ms).

        Service ts started. (77 ms).

        Service licensing started. (15 ms).

        Service javamail started. (144 ms).

        Service appclient started. (36 ms).

        Service http started. (287 ms).

        Service connector started. (122 ms).

        Service jmsconnector started. (63 ms).

        Service iiop started. (234 ms).

      <af type="nursery" id="3" timestamp="Tue Nov 03 09:58:22 2009" intervalms="3138.648">

      ServiceManager started for 26730 ms.

       

      Framework started for 32509 ms.

       

      SAP J2EE Engine Version 7.00   PatchLevel 51441.450 is running!

      PatchLevel 51441.450 November 22, 2008 15:34 GMT

       

      </verbosegc>

      -


      stdout/stderr redirect

      -


      node name   : server0

      pid         : 663762

      system name : EPP

      system nr.  : 45

      started at  : Fri Nov  6 10:51:04 2009

       

       

      [Thr  1] Fri Nov  6 10:51:05 2009

      [Thr  1] MtxInit: 10001 0 0

       

      <?xml version="1.0" ?>

       

      <verbosegc version="200710_29">

       

       

        <nursery freebytes="189105576" totalbytes="270226432" percent="69" />

        <tenured freebytes="1721559576" totalbytes="1728053248" percent="99" >

          <soa freebytes="1635157528" totalbytes="1641651200" percent="99" />

          <loa freebytes="86402048" totalbytes="86402048" percent="100" />

        </tenured>

        <time totalms="111.795" />

      </af>

       

      <af type="nursery" id="9" timestamp="Fri Nov 06 18:04:24 2009" intervalms="14593712.598">

        <minimum requested_bytes="96" />

        <time exclusiveaccessms="0.228" />

        <nursery freebytes="0" totalbytes="270226432" percent="0" />

        <tenured freebytes="1721559416" totalbytes="1728053248" percent="99" >

          <soa freebytes="1635157368" totalbytes="1641651200" percent="99" />

          <loa freebytes="86402048" totalbytes="86402048" percent="100" />

        </tenured>

        <gc type="scavenger" id="9" totalid="9" intervalms="14593713.097">

          <flipped objectcount="588508" bytes="56804816" />

          <tenured objectcount="296712" bytes="22444016" />

          <refs_cleared soft="0" weak="0" phantom="0" />

          <finalization objectsqueued="72" />

          <scavenger tiltratio="67" />

          <nursery freebytes="224074144" totalbytes="282996736" percent="79" tenureage="7" />

          <tenured freebytes="1698708704" totalbytes="1728053248" percent="98" >

            <soa freebytes="1612306656" totalbytes="1641651200" percent="98" />

            <loa freebytes="86402048" totalbytes="86402048" percent="100" />

          </tenured>

          <time totalms="160.819" />

        </gc>

        <nursery freebytes="224072096" totalbytes="282996736" percent="79" />

        <tenured freebytes="1698708704" totalbytes="1728053248" percent="98" >

          <soa freebytes="1612306656" totalbytes="1641651200" percent="98" />

          <loa freebytes="86402048" totalbytes="86402048" percent="100" />

        </tenured>

        <time totalms="161.482" />

      </af>

       

      <af type="nursery" id="10" timestamp="Fri Nov 06 22:56:28 2009" intervalms="17524117.304">

        <minimum requested_bytes="32" />

        <time exclusiveaccessms="0.269" />

        <nursery freebytes="0" totalbytes="282996736" percent="0" />

        <tenured freebytes="1698708536" totalbytes="1728053248" percent="98" >

          <soa freebytes="1612306488" totalbytes="1641651200" percent="98" />

          <loa freebytes="86402048" totalbytes="86402048" percent="100" />

        </tenured>

        <gc type="scavenger" id="10" totalid="10" intervalms="17524117.750">

          <flipped objectcount="509667" bytes="49836464" />

          <tenured objectcount="112706" bytes="9318048" />

          <refs_cleared soft="1" weak="0" phantom="0" />

          <finalization objectsqueued="42" />

          <scavenger tiltratio="71" />

          <nursery freebytes="246175768" totalbytes="298013696" percent="82" tenureage="7" />

          <tenured freebytes="1688959216" totalbytes="1728053248" percent="97" >

            <soa freebytes="1602557168" totalbytes="1641651200" percent="97" />

            <loa freebytes="86402048" totalbytes="86402048" percent="100" />

          </tenured>

          <time totalms="95.880" />

        </gc>

        <nursery freebytes="246173720" totalbytes="298013696" percent="82" />

        <tenured freebytes="1688959216" totalbytes="1728053248" percent="97" >

          <soa freebytes="1602557168" totalbytes="1641651200" percent="97" />

          <loa freebytes="86402048" totalbytes="86402048" percent="100" />

        </tenured>

        <time totalms="96.648" />

      </af>

       

      <af type="nursery" id="11" timestamp="Sat Nov 07 01:45:17 2009" intervalms="10128714.266">

        <minimum requested_bytes="96" />

        <time exclusiveaccessms="0.203" />

        <nursery freebytes="0" totalbytes="298013696" percent="0" />

        <tenured freebytes="1688959216" totalbytes="1728053248" percent="97" >

          <soa freebytes="1602557168" totalbytes="1641651200" percent="97" />

          <loa freebytes="86402048" totalbytes="86402048" percent="100" />

        </tenured>

        <gc type="scavenger" id="11" totalid="11" intervalms="10128714.786">

          <flipped objectcount="340097" bytes="35173224" />

          <tenured objectcount="152119" bytes="13439464" />

          <refs_cleared soft="1523" weak="0" phantom="0" />

          <finalization objectsqueued="1417" />

          <scavenger tiltratio="74" />

          <nursery freebytes="274717872" totalbytes="311532544" percent="88" tenureage="7" />

          <tenured freebytes="1674870800" totalbytes="1728053248" percent="96" >

            <soa freebytes="1588468752" totalbytes="1641651200" percent="96" />

            <loa freebytes="86402048" totalbytes="86402048" percent="100" />

          </tenured>

          <time totalms="134.157" />

        </gc>

        <nursery freebytes="274715824" totalbytes="311532544" percent="88" />

        <tenured freebytes="1674870800" totalbytes="1728053248" percent="96" >

          <soa freebytes="1588468752" totalbytes="1641651200" percent="96" />

          <loa freebytes="86402048" totalbytes="86402048" percent="100" />

        </tenured>

        <time totalms="134.884" />

      </af>

       

      <af type="nursery" id="12" timestamp="Sat Nov 07 07:47:24 2009" intervalms="21727183.735">

        <minimum requested_bytes="1600" />

        <time exclusiveaccessms="0.197" />

        <nursery freebytes="0" totalbytes="311532544" percent="0" />

        <tenured freebytes="1674870128" totalbytes="1728053248" percent="96" >

          <soa freebytes="1588468080" totalbytes="1641651200" percent="96" />

          <loa freebytes="86402048" totalbytes="86402048" percent="100" />

        </tenured>

        <gc type="scavenger" id="12" totalid="12" intervalms="21727184.227">

          <flipped objectcount="189045" bytes="19094536" />

          <tenured objectcount="141677" bytes="15547216" />

          <refs_cleared soft="1" weak="0" phantom="0" />

          <finalization objectsqueued="36" />

          <scavenger tiltratio="77" />

          <nursery freebytes="305545480" totalbytes="325514240" percent="93" tenureage="7" />

          <tenured freebytes="1658603440" totalbytes="1728053248" percent="95" >

            <soa freebytes="1572201392" totalbytes="1641651200" percent="95" />

            <loa freebytes="86402048" totalbytes="86402048" percent="100" />

          </tenured>

          <time totalms="77.765" />

        </gc>

        <nursery freebytes="305543880" totalbytes="325514240" percent="93" />

        <tenured freebytes="1658603440" totalbytes="1728053248" percent="95" >

          <soa freebytes="1572201392" totalbytes="1641651200" percent="95" />

          <loa freebytes="86402048" totalbytes="86402048" percent="100" />

        </tenured>

        <time totalms="78.447" />

      </af>

       

      <af type="nursery" id="13" timestamp="Sat Nov 07 11:52:44 2009" intervalms="14719825.996">

        <minimum requested_bytes="96" />

        <time exclusiveaccessms="0.176" />

        <nursery freebytes="0" totalbytes="325514240" percent="0" />

        <tenured freebytes="1658603392" totalbytes="1728053248" percent="95" >

          <soa freebytes="1572201344" totalbytes="1641651200" percent="95" />

          <loa freebytes="86402048" totalbytes="86402048" percent="100" />

        </tenured>

        <gc type="scavenger" id="13" totalid="13" intervalms="14719826.487">

          <flipped objectcount="203492" bytes="20192328" />

          <tenured objectcount="0" bytes="0" />

          <refs_cleared soft="1525" weak="0" phantom="0" />

          <finalization objectsqueued="1401" />

          <scavenger tiltratio="80" />

          <nursery freebytes="318465440" totalbytes="339698688" percent="93" tenureage="8" />

          <tenured freebytes="1658603392" totalbytes="1728053248" percent="95" >

            <soa freebytes="1572201344" totalbytes="1641651200" percent="95" />

            <loa freebytes="86402048" totalbytes="86402048" percent="100" />

          </tenured>

          <time totalms="45.429" />

        </gc>

        <nursery freebytes="318463392" totalbytes="339698688" percent="93" />

        <tenured freebytes="1658603392" totalbytes="1728053248" percent="95" >

          <soa freebytes="1572201344" totalbytes="1641651200" percent="95" />

          <loa freebytes="86402048" totalbytes="86402048" percent="100" />

        </tenured>

        <time totalms="46.287" />

      </af>

  • Re: 503   Service Unavailable
    Anil Bhandary
    Currently Being Moderated

    Hi Chandra,

     

    Check is there any error in STD_SERVER0.out .

     

    If yes , pls paste the same in forum.

     

    Thanks

    Anil

    • Re: 503   Service Unavailable
      chandra bachu
      Currently Being Moderated

      Hi Anil,

       

      i didnt find the std_server0.out file in the /usr/sap/<SID>/JC45/work

      • Re: 503   Service Unavailable
        Sachin Sable
        Currently Being Moderated

        Dear Chandra,

         

        You will find the logs under /usr/sap/<SID>/ JC<SYSNO>/work/

         

        Just go this path & issue command ls -l | grep std_server0.out

         

        Hope this helps.

         

        Thanks,

        Shambo

        • Re: 503   Service Unavailable
          chandra bachu
          Currently Being Moderated

          Hi Shambo,

          J2EE engine is not starting here i am copying std_server0.out file.  when i am opening from jcmon its giving the "Can't open shared memory administration (rc = -107) "

           

           

          -


          stdout/stderr redirect

          -


          node name   : server0

          pid         : 954458

          system name : EPP

          system nr.  : 45

          started at  : Tue Nov 10 18:12:35 2009

           

          [Thr  1] MtxInit: 10001 0 0

           

          <?xml version="1.0" ?>

           

          <verbosegc version="200710_29">

           

           

          SAP J2EE Engine Version 7.00   PatchLevel 51441.450 is starting...

           

          Loading: LogManager ... 1819 ms.

          Loading: PoolManager ... 2 ms.

          Loading: ApplicationThreadManager ... 2053 ms.

          Loading: ThreadManager ... 19 ms.

          Loading: IpVerificationManager ... 8 ms.

          Loading: ClassLoaderManager ... 13 ms.

          Loading: ClusterManager ... 451 ms.

          Loading: LockingManager ... 68 ms.

          Loading: ConfigurationManager ... 1649 ms.

          Loading: LicensingManager ... 17 ms.

          Loading: CacheManager ... 138 ms.

          Loading: ServiceManager ...

           

          Loading services.:

            Service DQE started. (3 ms).

            Service runtimeinfo started. (14 ms).

            Service timeout started. (13 ms).

            Service cross started. (79 ms).

            Service memory started. (12 ms).

            Service file started. (79 ms).

            Service cafeuodi~mnuacc started. (0 ms).

            Service trex.service started. (68 ms).

            Service p4 started. (996 ms).

            Service classpath_resolver started. (35 ms).

          <af type="nursery" id="1" timestamp="Tue Nov 10 18:12:53 2009" intervalms="0.000">

            <minimum requested_bytes="40" />

            <time exclusiveaccessms="2.307" />

            <nursery freebytes="0" totalbytes="209715200" percent="0" />

            <tenured freebytes="1724325488" totalbytes="1728053248" percent="99" >

              <soa freebytes="1637923440" totalbytes="1641651200" percent="99" />

              <loa freebytes="86402048" totalbytes="86402048" percent="100" />

            </tenured>

            <af type="nursery" id="88" timestamp="Thu Nov 12 16:57:49 2009" intervalms="5285.332">

            <minimum requested_bytes="32" />

            <time exclusiveaccessms="0.238" />

            <nursery freebytes="0" totalbytes="377487360" percent="0" />

            <tenured freebytes="1627239976" totalbytes="1728053248" percent="94" >

              <soa freebytes="1540837928" totalbytes="1641651200" percent="93" />

              <loa freebytes="86402048" totalbytes="86402048" percent="100" />

            </tenured>

            <gc type="scavenger" id="88" totalid="88" intervalms="5285.696">

              <flipped objectcount="15789" bytes="1551824" />

              <tenured objectcount="2" bytes="144" />

              <refs_cleared soft="2208" weak="0" phantom="0" />

              <finalization objectsqueued="4405" />

              <scavenger tiltratio="90" />

              <nursery freebytes="375652352" totalbytes="377487360" percent="99" tenureage="14" />

              <tenured freebytes="1627108904" totalbytes="1728053248" percent="94" >

                <soa freebytes="1540706856" totalbytes="1641651200" percent="93" />

                <loa freebytes="86402048" totalbytes="86402048" percent="100" />

              </tenured>

              <time totalms="6.243" />

            </gc>

            <nursery freebytes="375650304" totalbytes="377487360" percent="99" />

            <tenured freebytes="1627108904" totalbytes="1728053248" percent="94" >

              <soa freebytes="1540706856" totalbytes="1641651200" percent="93" />

              <loa freebytes="86402048" totalbytes="86402048" percent="100" />

            </tenured>

            <time totalms="6.878" />

          </af>

          <af type="nursery" id="163" timestamp="Thu Nov 12 17:04:30 2009" intervalms="5316.054">

            <minimum requested_bytes="184" />

            <time exclusiveaccessms="0.190" />

            <nursery freebytes="0" totalbytes="377487360" percent="0" />

            <tenured freebytes="1619899848" totalbytes="1728053248" percent="93" >

              <soa freebytes="1533497800" totalbytes="1641651200" percent="93" />

              <loa freebytes="86402048" totalbytes="86402048" percent="100" />

            </tenured>

            <gc type="scavenger" id="163" totalid="163" intervalms="5316.391">

              <flipped objectcount="16098" bytes="1566800" />

              <tenured objectcount="2" bytes="144" />

              <refs_cleared soft="2214" weak="0" phantom="0" />

              <finalization objectsqueued="4439" />

              <scavenger tiltratio="90" />

              <nursery freebytes="375777592" totalbytes="377487360" percent="99" tenureage="14" />

              <tenured freebytes="1619768776" totalbytes="1728053248" percent="93" >

                <soa freebytes="1533366728" totalbytes="1641651200" percent="93" />

                <loa freebytes="86402048" totalbytes="86402048" percent="100" />

              </tenured>

              <time totalms="6.266" />

            </gc>

            <nursery freebytes="375775544" totalbytes="377487360" percent="99" />

            <tenured freebytes="1619768776" totalbytes="1728053248" percent="93" >

              <soa freebytes="1533366728" totalbytes="1641651200" percent="93" />

              <loa freebytes="86402048" totalbytes="86402048" percent="100" />

            </tenured>

            <time totalms="6.894" />

          </af>

          SAP J2EE Engine Version 7.00   PatchLevel 51441.450 is shutting down!  PatchLevel 51441.450 November 22, 2008 15:34 GMT

          Stopping services.

            Service com.sap.portal.prt.sapj2ee stopped. (0 ms)

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            Service jmx stopped. (12 ms)

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            Service servlet_jsp stopped. (49 ms)

            Service security stopped. (0 ms)

            Service com.sap.security.core.ume.service stopped. (1 ms)

            Service cafeugpmailcf stopped. (1 ms)

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            Service dbpool stopped. (39 ms)

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            Service iiop stopped. (20000 ms) - Timeout expired.

            Service licensing stopped. (0 ms)

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            Service MigrationService stopped. (0 ms)

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            Service bimmrdeployer stopped. (0 ms)

            Service com.sap.portal.runtime.config.kmreadonly stopped. (20 ms)

            Service deploy stopped. (1 ms)

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            Service runtimeinfo stopped. (0 ms)

  • Re: 503   Service Unavailable
    Anil Bhandary
    Currently Being Moderated

    Hi,

     

    Can't open shared memory administration (rc = -107)

     

    it is due to shared memory .

    Solution :- run ipclean or restart complete OS.

     

    thanks

    Anil

  • Re: 503   Service Unavailable
    CHANDRA KANIMENI
    Currently Being Moderated

    Hi Chandra,

     

    I believe it's due to

    Please try and check the following:

     

    1. Go to control panel -> Administrative tools -> Component Services

    2. In the window that opens up select "Services" from the hierarchy on the left side.

    3. On the right several services open up. Select your server instance. for example,if your SID is EP1, it'll be listed as SAPEP1_30 and SAPEP1_31.

    4. Right Click and go to properties.

    5. Select the "Startup Type" as "Manual" from the dropdown.

    6. Go to tab "Log On". Select the first option "Local System Account".

    7. Repeat this steps for 30 and 31 both the instances.

    8. Restart your server. When you try to restart it will ask for username and password. Use ur SAP_ALL username and password to login.

     

    For Step 1 & 2, you may even use 'Manage' option from my computer properties popup window

    For Step 6, if not 'Local System Account' you may use account that's correctly setup in your systems full all required authorizations. And for Step 5, you may keep the service to start 'Automatically' also if you feel you want this service come online upon system reboot automatically.

     

    Hope this helps.

     

    Regards

    Sekhar

     

    Edited by: sekhar on Nov 17, 2009 9:20 AM

  • Re: 503   Service Unavailable
    Anil Bhandary
    Currently Being Moderated

    Hi,

     

    Goto JCMON and check the status of server node.

    Also goto config tool and check whether application is running on SAFE MODE.

    If yes , then make it no

     

    Thanks

    Anil

    • Re: 503   Service Unavailable
      chandra bachu
      Currently Being Moderated

      Hi Anil,

       

      after resetting safemod NO, its opening from the browser, but i am not able to login with administrator user its giving error message 401 Unauthorized Authentication didnot succeded  " Authentication failed. Password locked "

       

      Edited by: Chandra B. on Nov 19, 2009 10:28 AM

       

      Edited by: Chandra B. on Nov 19, 2009 11:03 AM

  • Re: 503   Service Unavailable
    Anil Bhandary
    Currently Being Moderated

    Hi,

     

     

    401 Unauthorized Authentication didnot succeded " Authentication failed. Password locked "

     

    unlcok the user and try again to login , also check user has neccesary authorization to access the page.

     

    Thanks

    Anil

  • Re: 503   Service Unavailable
    Anil Bhandary
    Currently Being Moderated

    Hi,

     

    Authentication failed. Password locked

     

     

    user is lock , unlock the user and try to login again.

     

    thanks

    Anil

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