on 11-19-2009 1:48 PM
Hello All
I am working on CRM 7.0, we are integrating the CRM with the R/3. Regarding the customers replication I found that settings should be maintained in these two functional modules
1-COM_BUPA_CALL_FU in ERP
2-CRMC_BUT_CALL_FU in CRM
I need the entries for these two functional modules
Thanks
Jacopo
Hello,
Correct me if I'm wrong but aren't you talking about tables (not function modules)?
Usually you need to adapt those tables for industry specific scenario (for example when you want to replicate business partners between CRM and IS-U, or CRM and SLCM, etc.).
If your requirement is to replicate business partners between CRM and ECC, then I would recommend to follow instructions of Best Practice documents that you'll find here:
http://help.sap.com/bp_crm70/CRM_DE/HTML/index.htm
Everything you need to know:
http://help.sap.com/bp_crm70/BBLibrary/HTML/B01_EN_DE.htm
http://help.sap.com/bp_crm70/BBLibrary/HTML/C71_EN_DE.htm
http://help.sap.com/bp_crm70/BBLibrary/HTML/B09_EN_DE.htm
http://help.sap.com/bp_crm70/BBLibrary/HTML/C03_EN_DE.htm
And following OSS note should be read carefully:
Note 757955 - Incompatible change concerning CRMC_BUT_CALL_FU
Kind regards,
Nicolas Busson.
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No you don't (check the best practice document I sent you in my previous message).
The only reason to change entries in those tables would be to implement OSS note 757955 (which is probably already implemented in your system), or to include any customer-specific logic during replication... because those tables serve as middleware "user-exit".
Regards,
Nicolas Busson.
Hi,
If there are custom roles defined in CRM the standard BTE which maps ECC account groups to CRM Business Partner Roles has been enhanced using a custom User exit in ECC.
Kindly check note # 914437 for more on custom Mapping ECC Account Groups to Custom CRM Roles.
Also make sure the settings in PIDE is correctly mapped from Account grp to BP roles. Then run your initial load.
Hope this helps.
Regards,
Chandrakant
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