Error in crm web ui :CRM_IU_IC_BI013

[Former Member]

After i confirm the BP and premise in web UI 2007 i go to Meter Reading then I get 2 messages one is error message Details: CRM_IU_IC_BI013

when i click on details I get the following info

Diagnosis

An error (communication error) occurred during the remote call of function module ISU_METERREAD_GET_REMOTE in meter reading data processing.

System Response

The system cannot execute the action.

Procedure

This is probably only a temporary disruption. Restart your application later.

If the problem is a permanent one, contact SAP.

and second message is a information message saying New Meter Reading Results will be created

any suggestions?

Thanks,

[Former Member · Accepted solution]

Hi

Review note 1113935 and apply latest support package for your system. Please check if notes 1145665, 1142946 and 1137523 are implemented in that system as well. Seem the correction is only via support package.

Best regards,

David