write error. [Error sending mail message to SMTP server. Return code: [].]:

[Former Member]

Hi ,

I am getting the below error when scheduling a report which is larger in size in excel format.

write error. [Error sending mail message to SMTP server. Return code: [].]: [CrystalEnterprise.Smtp]

The same error does not come up when sending the same report in XLS format using outlook.

Can some one confirm if this error is because of the size of the report as I see a different error in XIR2 incase the size the exceeds the email server limit.

~Neethi

[former_member136842]

Hi,

this could be

Maybe you have different limits for service smtp account (which the BO Server should use) and User smtp accounts.

Thats why you can sent it via outlook and not from the BO Server.

Regards

-Seb.