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    6 Replies Latest reply: Nov 9, 2010 1:11 PM by Yessen Sypatayev RSS

    Инсталляция BOE XI 3.1 останавливается на отметке в 57%

    Alexander Nikolaev
    Alexander Nikolaev
    Jan 19, 2010 2:12 PM
    Currently Being Moderated

    Я пытаюсь поставить Business Objects Enterprise на сервер с SuSE 11.1, но процесс инсталляции всё время останавливается на отметке в 57%.

    Я ставлю новый mysql север. Он поднимается, равно как и CMS c SIA.

    Данная проблема встречается как при клиентской, так и при серверной установке.

    В некоторый момент времени addsamples.js начинает добавлять Feature Samples и на этом всё останавливается.

    Все разрешения для пользователей есть --- я даже пробовал ставить как root.

     

    В процессе поиска решения было найдено следующее:

    addsamples.js лежит в <BOBJ_home_folder>/bobje/enterprise120/Samples/En/Reports>. Там же образуются логи при его запуске. Есть и несколько подпапок: Demonstration, Financial, Feature Samples and Report Data.

    Если их удалить, то скрипт запустится, ничего не найдёт, ругнётся и даст продолжить процесс установки.

     

    ОС:

    igor@icc:~> uname -a 
Linux icc 2.6.27.7-9-default #1 SMP 2008-12-04 18:10:04 +0100 x86_64 x86_64 x86_64 GNU/Linux 

igor@icc:/home/acc/> cat /etc/SuSE-release 
openSUSE 11.1 (x86_64) 
VERSION = 11.1

     

    Ввиду невозможности нормального форматирования сообщения с логами, они будут отдельно.

    • 4049 Views
    • Re: Инсталляция BOE XI 3.1 останавливается на отметке в 57%
      Alexander Nikolaev
      Alexander Nikolaev Jan 19, 2010 2:15 PM (in response to Alexander Nikolaev)
      Currently Being Moderated

      Ява:

      <pre>igor@icc:~> /usr/sbin/update-alternatives --display java

      java - status is auto.

      link currently points to /usr/lib64/jvm/jre-1.6.0-sun/bin/java

      /usr/lib64/jvm/jre-1.6.0-sun/bin/java - priority 1609

      slave ktab.1.gz: /usr/share/man/man1/ktab-java-1_6_0-sun.1.gz

      slave keytool.1.gz: /usr/share/man/man1/keytool-java-1_6_0-sun.1.gz

      slave rmid.1.gz: /usr/share/man/man1/rmid-java-1_6_0-sun.1.gz

      slave orbd.1.gz: /usr/share/man/man1/orbd-java-1_6_0-sun.1.gz

      slave rmid: /usr/lib64/jvm/jre-1.6.0-sun/bin/rmid

      slave servertool.1.gz: /usr/share/man/man1/servertool-java-1_6_0-sun.1.gz

      slave javaws.1.gz: /usr/share/man/man1/javaws-java-1_6_0-sun.1.gz

      slave jre_exports: /usr/lib64/jvm-exports/jre-1.6.0-sun

      slave policytool: /usr/lib64/jvm/jre-1.6.0-sun/bin/policytool

      slave orbd: /usr/lib64/jvm/jre-1.6.0-sun/bin/orbd

      slave rmiregistry: /usr/lib64/jvm/jre-1.6.0-sun/bin/rmiregistry

      slave tnameserv: /usr/lib64/jvm/jre-1.6.0-sun/bin/tnameserv

      slave rmiregistry.1.gz: /usr/share/man/man1/rmiregistry-java-1_6_0-sun.1.gz

      slave keytool: /usr/lib64/jvm/jre-1.6.0-sun/bin/keytool

      slave tnameserv.1.gz: /usr/share/man/man1/tnameserv-java-1_6_0-sun.1.gz

      slave klist.1.gz: /usr/share/man/man1/klist-java-1_6_0-sun.1.gz

      slave servertool: /usr/lib64/jvm/jre-1.6.0-sun/bin/servertool

      slave java.1.gz: /usr/share/man/man1/java-java-1_6_0-sun.1.gz

      slave kinit.1.gz: /usr/share/man/man1/kinit-java-1_6_0-sun.1.gz

      slave jre: /usr/lib64/jvm/jre-1.6.0-sun

      slave policytool.1.gz: /usr/share/man/man1/policytool-java-1_6_0-sun.1.gz

      /usr/lib64/jvm/jre-1.4.2-ibm/bin/java - priority 1425

      slave rmid: /usr/lib64/jvm/jre-1.4.2-ibm/bin/rmid

      slave jre_exports: /usr/lib64/jvm-exports/java-1_4_2-ibm-1.4.2_sr10

      slave policytool: /usr/lib64/jvm/jre-1.4.2-ibm/bin/policytool

      slave rmiregistry: /usr/lib64/jvm/jre-1.4.2-ibm/bin/rmiregistry

      slave tnameserv: /usr/lib64/jvm/jre-1.4.2-ibm/bin/tnameserv

      slave keytool: /usr/lib64/jvm/jre-1.4.2-ibm/bin/keytool

      slave jre: /usr/lib64/jvm/java-1_4_2-ibm-1.4.2_sr10/jre

      Current `best' version is /usr/lib64/jvm/jre-1.6.0-sun/bin/java.</pre>

       

      Логи:<br>

      install.sh

      <pre>igor@icc:/home/acc/BOE_XI_31_20090930/setup/logs> tail  BusinessObjects.12.1.log

      [info] Action type: 'Perl', source: '/home/acc/BOE_XI_31_20090930//setup/InstallActions/PostInstallScripts.pm', target: 'AddSamples'

       

      === [1254320553] Begin: Execution of function AddSamples from perl module /home/acc/BOE_XI_31_20090930//setup/InstallActions/PostInstallScripts.pm

      [info] UpdateXMLSampleReportsLaunch: /home/acc/BOE_XI_31_20090930/bobje/jdk/bin/java -Djava.net.preferIPv4Stack=false

      [info] UpdateXMLSampleReportsJar: /home/acc/BOE_XI_31_20090930/bobje/java/lib/UpdateXMLSampleReports.jar

      [info] UpdateXMLSampleReportsParam: icc

      [info] UpdateXMLSampleReportsPath: /home/acc/BOE_XI_31_20090930/bobje/enterprise120/Samples/En/Reports/Report Data/

       

      === [1254320553] Begin: "/home/acc/BOE_XI_31_20090930/bobje/ccm.sh" -anyjs "/home/acc/BOE_XI_31_20090930/bobje/enterprise120/Samples/En/Reports/addsamples.js" /CMS icc  /UpdateXMLSampleReportsLaunch "/home/acc/BOE_XI_31_20090930/bobje/jdk/bin/java -Djava.net.preferIPv4Stack=false" /UpdateXMLSampleReportsJar "/home/acc/BOE_XI_31_20090930/bobje/java/lib/UpdateXMLSampleReports.jar" /UpdateXMLSampleReportsParam "icc" /UpdateXMLSampleReportsPath "/home/acc/BOE_XI_31_20090930/bobje/enterprise120/Samples/En/Reports/Report Data/" 2>&1

      [info] Working directory: /home/acc/BOE_XI_31_20090930/bobje</pre>

      <br>

      addsamples.js

      <pre>igor@icc:/home/acc/BOE_XI_31_20090930/bobje/enterprise120/Samples/En/Reports> tail -20 addsamples_20090930_1254320554069.log

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554809 PublishReports beginning

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554818 getting objectplugin beginning

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554818 getting objectplugin done

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554818 Creating infostore newinfoobjectcollection beginning

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554818 Creating infostore newinfoobjectcollection done

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554818 Adding newcollection item beginning

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554829 Adding newcollection item done

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554829 Adding SI_PARENTID beginning

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554829 Adding SI_PARENTID done

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554844 CreateReport beginning

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554844 CreateInfoObject beginning

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554844 getting objectplugin beginning

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554845 getting objectplugin done

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554845 Creating infostore newinfoobjectcollection beginning

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554845 Creating infostore newinfoobjectcollection done

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554845 Adding newcollection item beginning

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554858 Adding newcollection item done

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554858 Adding SI_PARENTID beginning

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554858 Adding SI_PARENTID done

      Wed Sep 30 2009 18:22:34 GMT+0400 (MSD) 200909301254320554858 Adding ObjectName beginning: /home/acc/BOE_XI_31_20090930/bobje/enterprise120/Samples/En/Reports/Feature Samples/Drilldown.rpt</pre>

    • Re: Инсталляция BOE XI 3.1 останавливается на отметке в 57%
      Victor Taratoukhine
      Victor Taratoukhine Jan 19, 2010 4:31 PM (in response to Alexander Nikolaev)
      Currently Being Moderated

      Спасибо за вопрос - информация будет передана в SAP Consulting

    • Re: Инсталляция BOE XI 3.1 останавливается на отметке в 57%
      Yessen Sypatayev
      Yessen Sypatayev Nov 9, 2010 1:11 PM (in response to Alexander Nikolaev)
      Currently Being Moderated

      Коллеги.

       

      Я сегодня столкнулся с такой же проблемой, инсталляция 2 раза останавливалась, но только  на 55%.

      Ставил BOE XI 3.1 SP3 на HP_UX 64b Itanium, в итоге поставил.

       

      Мне помогла такая SAP-нота: "1311735 - Install of BusinessObjects XI 3.1 hangs at 57% on HP-UX IA64".

       

      Удачи!

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