Customer Return Into Unrestricted Stock

[Former Member]

Hi,

Our existing process is as follows:

We have Material with Serial Number activated.

a. We sale to the Camera to our customer. Here the Status of the Serial Number becomes u201CECUSu201D.

b. Due to some reason, the Customer Return the Camera. We create a CS Swap Order & do the PGR to take the Camera back to our Stock from Customer. Here the Status of the Serial Number becomes u201CECUSu201D and the Material lies as SPECIAL STOCK Indictor u201CE - Orders on Handu201D

c. When we want to use the Camera (SPECIAL STOCK Indictor u201CE - Orders on Handu201D), we first move the Material in Unrestricted Stock using Movement Type 312 u2013 E.

Problem we are facing is every time we need to move the Material to Unrestricted Stock which is practically very difficult.

Is there any possibility of where in we receive the Material directly in to our Unrestricted Stock while doing PGR, not with Stock as Special Indicator E?

Please advice.

Regards,

[colin_cheong · Accepted solution]

Change the configuration.

I remeber doing something very similiar to this.

Our return stock always ended up with a "Q" status.

I changed it such that by default, all the returns are unrestricted.

It solved our problem.

Hope it helps

Bye

[Former Member · Accepted solution]

Hi Colin,

Thanks for the reply.

Could you please tell me where do I need to do the changes?

Regards,

[Lakshmipathi]

Follow the suggestion given by Mr.Ramanathan in this link

[Re: Return Scenario |]

thanks

G. Lakshmipathi