6 Replies Latest reply: Jul 26, 2011 8:52 PM by Shekar Manikonda RSS

BOXIR2 WebI Sch Error-SMTP_E_TCPSOCKET_RECV(4) & SMTP_E_TCPSOCKET_SEND(3)

Amit Soni
Currently Being Moderated

Hi,

 

We have scheduled some BO WebI reports to e-mail destinations.

Normally they schedule successfully, however sometimes they fail giving below error messages:

 

write error. CrystalEnterprise.Smtp:> SMTP_E_TCPSOCKET_RECV(4)

write error. CrystalEnterprise.Smtp:> SMTP_E_TCPSOCKET_SEND(3)

 

We have verified login details of SMTP server and it is correct.

 

These errors appear intermittently, so we are not able to identify root cause of the same.

 

Please assist on this issue as early as possible because we need to fix the issue urgently.

 

Thanks & Regards,

Amit Soni

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