Run time error while creating Ecommerce Order

[Former Member]

Dear Friends,

we are using ECC 6.0, Ecommerce 5.0 applications run internet sales.

After selecting the requried products from the product catalog while trying to save the order I am getting a Run time error and also my session is getting logged out of the web shop.

I have searched the threads on similar issue, but found no clue yet..

Any help is highly appreciated.

Regards

Sadhu Kishore

[Former Member · Accepted solution]

23491 #1.5 #005056A31282001E0000000A000011F000047F6A6129C754#1265994780320#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#SKishore#36936##mpepdev_EPD_101329051#SKishore#c049509017f911dfcca5005056a31282#SAPEngine_Application_Thread[impl:3]_5##0#0#Error#1#/Applications/Common/Infrastructure#Java###Object with category could not be instantiated. Reason: #2#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Invalid entry in configuration: section nameserver, key address, value tcpip://<nameserverhost>:<nameserverport> is invalid (Errorcode 7213)# 23492 #1.5 #005056A31282003F00000018000011F000047F6A617CD793#1265994785774#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#SKishore#36936##mpepdev_EPD_101329051#SKishore#c049509017f911dfcca5005056a31282#SAPEngine_Application_Thread[impl:3]_19##0#0#Error#1#/Applications/Common/Infrastructure#Java###Object with category could not be instantiated. Reason: #2#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Invalid entry in configuration: section nameserver, key address, value tcpip://<nameserverhost>:<nameserverport> is invalid (Errorcode 7213)# 23493 #1.5 #005056A31282002000000021000011F000047F6A624C725B#1265994799369#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#SKishore#36936##mpepdev_EPD_101329051#SKishore#c049509017f911dfcca5005056a31282#SAPEngine_Application_Thread[impl:3]_9##0#0#Error#1#/Applications/Common/Infrastructure#Java###Object with category could not be instantiated. Reason: #2#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Invalid entry in configuration: section nameserver, key address, value tcpip://<nameserverhost>:<nameserverport> is invalid (Errorcode 7213)#

23494 #1.5 #005056A31282001F00000011000011F000047F6A62CFCA03#1265994807979#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#SKishore#36936##mpepdev_EPD_101329051#SKishore#c049509017f911dfcca5005056a31282#SAPEngine_Application_Thread[impl:3]_1##0#0#Error#1#/Applications/Common/Infrastructure#Java###Object with category could not be instantiated. Reason: #2#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Invalid entry in configuration: section nameserver, key address, value tcpip://<nameserverhost>:<nameserverport> is invalid (Errorcode 7213)# 23495 #1.5 #005056A31282001E00000010000011F000047F6AF2679BA4#1265997217148#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#SKishore#36936##mpepdev_EPD_101329051#SKishore#d9ddbf7017fc11dfb720005056a31282#SAPEngine_Application_Thread[impl:3]_5##0#0#Error#1#/Applications/Common/Infrastructure#Java###Object with category could not be instantiated. Reason: #2#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Invalid entry in configuration: section nameserver, key address, value tcpip://<nameserverhost>:<nameserverport> is invalid (Errorcode 7213)# 23496 #1.5 #005056A31282003600000097000011F000047F6AF2905A66#1265997219820#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#SKishore#36936##mpepdev_EPD_101329051#SKishore#d9ddbf7017fc11dfb720005056a31282#SAPEngine_Application_Thread[impl:3]_34##0#0#Error#1#/Applications/Common/Infrastructure#Java###Object with category could not be instantiated. Reason: #2#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Invalid entry in configuration: section nameserver, key address, value tcpip://<nameserverhost>:<nameserverport> is invalid (Errorcode 7213)#

23497 #1.5 #005056A31282002600000090000011F000047F6AF64E103C#1265997282590#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#SKishore#36936##mpepdev_EPD_101329051#SKishore#d9ddbf7017fc11dfb720005056a31282#SAPEngine_Application_Thread[impl:3]_33##0#0#Error#1#/Applications/Common/Infrastructure#Java###Object with category could not be instantiated. Reason: #2#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Invalid entry in configuration: section nameserver, key address, value tcpip://<nameserverhost>:<nameserverport> is invalid (Errorcode 7213)# 23498 #1.5 #005056A31282004C0000002C000011F000047F6AF67E2A4E#1265997285747#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#SKishore#36936##mpepdev_EPD_101329051#SKishore#d9ddbf7017fc11dfb720005056a31282#SAPEngine_Application_Thread[impl:3]_7##0#0#Error#1#/Applications/Common/Infrastructure#Java###Object with category could not be instantiated. Reason: #2#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Invalid entry in configuration: section nameserver, key address, value tcpip://<nameserverhost>:<nameserverport> is invalid (Errorcode 7213)#

Error log information.

where can I search the error informatoin here.

[Former Member · Accepted solution]

Hi Sadhu,

This error is inconclusive at least for me, but we can do some troubleshooting:

- Check Trex server settings and whether it is configured correctly (Contact Basis team for the same)

- Check Product catalog is configured correctly and properly replicated to Trex server.

Hope this helps.

Regards,

Rahul

[Former Member · Accepted solution]

And sometimes I get this error message when trying to login into B2B webshop.

"The catalog that you have selected is currently unavailable; try again later"

Not sure if this has a link to the run time error I am facing.

[Former Member · Accepted solution]

Hi Sadhu,

This error can be due to various reasons:

- Product catalog has not been configured properly.

- Catalog has not been defined properly in Shop Admin.

- Sold to party is not assigned to the catalog view (in case of catalog search enabled).

- Product catalog not replicated to TREX.

- Trex server is down or not functioning properly.

And many more.

More info on this, consult Sap Note 980678 - Catalog is not currently Available.

Hope this helps.

Regards,

Rahul

[Former Member · Accepted solution]

Hi Sadhu,

From your error.

I suggest you to check value of your TREX server in Visual Admin where you are running your this application.

Go to Visual Admin. --> Instance IDXXXXX --> Server IDXXXX --> Services --> trex.services -->nameserver.address

Check value of parameter nameserver.address

Your error says that it has invalid entry.

It should contain trex server entry where you are replicating your catalog tcpip://<hostname>:<port>

I hope this information will help you to resolve your issue.

eCommerce Developer

[Former Member · Accepted solution]

Hi ,

we have checkedt he TREX on visual admin. It shows a green light and the values are correct here.

The issue to create order on web shop is still not resolved because of runtime errors.

Regards

Sadhu

[Former Member · Accepted solution]

Hi Sadhu,

Can you share what is the error you are getting?

Regards,

Rahul

[Former Member · Accepted solution]

hi Sadhu,

Access your ISA application try to create order when you see Run time error on screen go to below path

C:\usr\sap\<SID>\<JC_instance>\j2ee\cluster\server0\log

open latest defaultTrace.X.trc file X is number. Go to last section n file and copy error description here.

It tell us about error reason.

Regards.

eCommerce Developer.

[Ash_ok · Accepted solution]

Hi !

There is a RFC_ERROR_COMMUNICATION: CPIC-CALL: 'CMRCV' 24328 null 24329 #parameters: [client]='null' [user]='null' [language]='null' [ashost]='null' [systemnumber]='null' [mshost]='null' [gwhost]='null' [gwserv]='null' [group]='null' [systemid]='null' 24330 Properties: {lang=en, passwd=?, sysnr=00, client=020, user=uname, ashost=hostXX, jco.client.type=A, maxcon=100, codepage=1100} 24331 Client not connected bit in the log extract. Have you cross verified if all XCM connectivity parameters have been set ?

Cheers,

Ashok.

[Former Member · Accepted solution]

Hi,

I have checked the XCM settings and they seem to be working fine. we have tested all the jco's configured and did the test.

Anyways, I did not understand where to set the parameters for

FC_ERROR_COMMUNICATION: CPIC-CALL: 'CMRCV'

null

1. parameters: [client]='null' [user]='null' [language]='null' [ashost]='null' [systemnumber]='null' [mshost]='null' [gwhost]='null' [gwserv]='null' [group]='null' [systemid]='null'

Any idea ?

Regards

Sadhu Kishore

[Former Member · Accepted solution]

Hi,

Do we need to check the default trace as well ? I am under the impression to check the application trace as that is concerned with the actions I perform on the webshop.

Latest application trace.

#1.5 #005056A31282002D0000001000000CA400047FCBBD48AB5B#1266412937702#/Applications/UserInterface#sap.com/crm~b2b#com.sap.isa.isacore.uiclass.SalesDocumentBaseUI#Username#6000##host_SYSTEM ID_101329050#Username#70a752e01bc711df856d005056a31282#SAPEngine_Application_Thread[iusernamel:3]_4##0#0#Warning#1#com.sap.isa.isacore.uiclass.SalesDocumentBaseUI#Plain###UI parameter initial.newpos not set properly, 5 taken as default#

#1.5 #005056A31282002E000000C100000CA400047FCBBD8E0C63#1266412942249#/Applications/CRM_ICS_WFM/ICE/Default#sap.com/crm~wfdcs#com.saplabs.sis.opt.reqmanagement.RefreshTimerTask.run(RefreshTimerTask.java:46)[host/]#Guest#0##n/a##aaafd0701b4011dfad5c005056a31282#Thread[Thread-134,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Info#1#com.saplabs.sis.opt.reqmanagement.RefreshTimerTask#Plain###(4512)RefreshTimerTask not executed: registration manager has not yet finished. Instance -com.saplabs.sis.opt.reqmanagement.RefreshTimerTask@54c9bebf.[/Default]#

#1.5 #005056A3128200320000007D00000CA400047FCBBFDF5032#1266412981141#/Applications/BusinessLogic#sap.com/crm~b2b#com.sap.isa.core.eai.sp.jco.JCoConnectionStateful#Username#6000##host_SYSTEM ID_101329050#Username#70a752e01bc711df856d005056a31282#SAPEngine_Application_Thread[impl:3]_12##0#0#Error#1#/Applications/BusinessLogic#Java###Error occcurred in EAI layer "".#2#com.sap.mw.jco.JCO$Exception: (102) RFC_ERROR_COMMUNICATION: CPIC-CALL: 'CMRCV' null #parameters: [client]='null' [user]='null' [language]='null' [ashost]='null' [systemnumber]='null' [mshost]='null' [gwhost]='null' [gwserv]='null' [group]='null' [systemid]='null' Properties: {lang=en, passwd=?, sysnr=00, client=020, user=weblogin, ashost=mpeccdev, jco.client.type=A, maxcon=100, codepage=1100} Client not connected# #1.5 #005056A3128200320000007F00000CA400047FCBBFE00D6F#1266412981188#/Applications/BusinessLogic#sap.com/crm~b2b#com.sap.isa.core.eai.sp.jco.JCoConnectionStateful#Username#6000##host_SYSTEM ID_101329050#Username#70a752e01bc711df856d005056a31282#SAPEngine_Application_Thread[impl:3]_12##0#0#Error#1#/Applications/BusinessLogic#Java###Error occcurred in EAI layer "".#2#com.sap.mw.jco.JCO$Exception: (102) RFC_ERROR_COMMUNICATION: CPIC-CALL: 'CMRCV'

null

#parameters: [client]='null' [user]='null' [language]='null' [ashost]='null' [systemnumber]='null' [mshost]='null' [gwhost]='null' [gwserv]='null' [group]='null' [systemid]='null'

Properties: {passwd=?, lang=EN, sysnr=00, client=020, jco.client.mysapsso2=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!zJZ/lxNveK8py3zxgRpbxAIVAO9wIsGOo3/NMwrOKuvG4AwPozN8, user=, ashost=mpeccdev.medpointeinc.com, jco.client.type=A, jco.client.trace=0, codepage=1100}

Client not connected#

#1.5 #005056A3128200320000008100000CA400047FCBBFE02C41#1266412981188#/Applications/UserInterface#sap.com/crm~b2b#com.sap.isa.isacore.action.order.DocumentStatusDetailPrepareAction#Username#6000##host_SYSTEM ID_101329050#Username#70a752e01bc711df856d005056a31282#SAPEngine_Application_Thread[impl:3]_12##0#0#Error#1#/Applications/UserInterface#Plain###A runtime exception occurred on the highest level#

#1.5 #005056A3128200320000008300000CA400047FCBBFE03C04#1266412981188#/Applications/UserInterface#sap.com/crm~b2b#com.sap.isa.core.util.MessageListDisplayer#Username#6000##host_SYSTEM ID_101329050#Username#70a752e01bc711df856d005056a31282#SAPEngine_Application_Thread[impl:3]_12##0#0#Error#1#/Applications/UserInterface#Plain###An exception has occurred: .#

Regards

Sadhu

[Former Member · Accepted solution]

Hi Sadhu,

As I have mentioned in my previous reply. Please open "defaulttrac" when you get error and go to last section in file and copy text from there and copy here.

"default trace" will tell you about the error. SAP WEB AS use "default trace" to log errors as default log file.

eCommerce Developer.

[Former Member · Accepted solution]

1.5 #005056A312820030000000170000078400047FCF9FCA6639#1266429622646#com.sap.isa.core.util.MessageListDisplayer#sap.com/crm~b2b#com.sap.isa.core.util.MessageListDisplayer#Username#909##hostdev_EPD_101329050#Username#119afaa11bee11df8a47005056a31282#SAPEngine_Application_Thread[impl:3]_1##0#0#Error#1#/Applications/UserInterface#Java###An exception has occurred: . [EXCEPTION] #1#com.sap.spc.remote.client.ClientException: BackendException Exception: parameters: [client]='null' [user]='null' [language]='null' [ashost]='null' [systemnumber]='null' [mshost]='null' [gwhost]='null' [gwserv]='null' [group]='null' [systemid]='null'

Properties: {lang=en, passwd=?, sysnr=00, client=020, user=weblogin1, ashost=mpeccdev, jco.client.type=A, maxcon=100, codepage=1100}

Client not connected

com.sap.mw.jco.JCO$Exception: (104) RFC_ERROR_SYSTEM_FAILURE: Found no handler for remote function module SPC_GET_DOCUMENT_INFO

Function: SPC_GET_DOCUMENT_INFO

Import Parameters:

| PARAMETERS 'INPUT'

IT_DOCUMENT_ID	IT_ITEM_ID
IT_DOCUMENT_ID	IT_ITEM_ID

---

| TABLE 'PRCT_PRIDOC_GUID_T'

0 1 2 3 4 5 6 7

---

---

| TABLE 'PRCT_ITEM_NO_T'

0 1 2 3 4 5 6 7

---

at com.sap.spc.remote.client.object.imp.rfc.RFCDefaultClient.execute(RFCDefaultClient.java:93)

at com.sap.spc.remote.client.object.imp.rfc.RfcDefaultIPCSession.syncWithServer(RfcDefaultIPCSession.java:512)

at com.sap.spc.remote.client.object.imp.rfc.RfcDefaultIPCSession.<init>(RfcDefaultIPCSession.java:129)

at com.sap.spc.remote.client.object.imp.rfc.RfcIPCClientObjectFactory.newIPCSession(RfcIPCClientObjectFactory.java:717)

at com.sap.spc.remote.client.object.imp.rfc.RfcDefaultIPCClient.<init>(RfcDefaultIPCClient.java:81)

at com.sap.spc.remote.client.object.imp.rfc.RfcIPCClientObjectFactory.newIPCClient(RfcIPCClientObjectFactory.java:268)

at com.sap.isa.businessobject.ipc.imp.DefaultIPCBOManager.createIPCClient(DefaultIPCBOManager.java:232)

at com.sap.isa.businessobject.ipc.imp.DefaultIPCBOManager.createIPCClient(DefaultIPCBOManager.java:299)

at com.sap.isa.backend.r3base.ipc.ServiceR3IPC.getIPCClient(ServiceR3IPC.java:128)

at com.sap.isa.backend.r3.salesdocument.rfc.WriteStrategyR3.setIPCInformation(WriteStrategyR3.java:335)

at com.sap.isa.backend.r3.salesdocument.rfc.WriteStrategyR3.setConfigurationInfo(WriteStrategyR3.java:193)

at com.sap.isa.backend.r3.salesdocument.rfc.CreateStrategyR3.callRfcSd_SalesDocument_Create(CreateStrategyR3.java:766)

at com.sap.isa.backend.r3.salesdocument.rfc.CreateStrategyR3.simulateDocument(CreateStrategyR3.java:301)

at com.sap.isa.backend.r3.salesdocument.OrderR3.simulateInBackend(OrderR3.java:500)

at com.sap.isa.businessobject.order.Order.simulate(Order.java:251)

at com.sap.isa.businessobject.order.OrderCreate.simulate(OrderCreate.java:362)

at com.sap.isa.isacore.action.order.MaintainBasketSimulateAction.basketPerform(MaintainBasketSimulateAction.java:202)

at com.sap.isa.isacore.action.order.MaintainBasketBaseAction.isaPerform(MaintainBasketBaseAction.java:998)

at com.sap.isa.isacore.action.IsaCoreBaseAction.ecomPerform(IsaCoreBaseAction.java:343)

at com.sap.isa.isacore.action.EComBaseAction.doPerform(EComBaseAction.java:353)

at com.sap.isa.core.BaseAction.execute(BaseAction.java:211)

at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)

at com.sap.isa.core.RequestProcessor.processActionPerform(RequestProcessor.java:674)

at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)

at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)

at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)

at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)

at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)

at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267)

at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)

at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)

at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)

at com.tealeaf.capture.LiteFilter.doFilter(LiteFilter.java:98)

at com.sap.isa.isacore.TealeafFilter.doFilter(TealeafFilter.java:61)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

#

[Former Member · Accepted solution]

Hi Sadhu,

IT seems that somehow you are not able to communicate with your IPC server.

Please check your IPC service whether it is up and running properly.

Please restart your IPC from VMC.

Your basis guy can do it. Tell him/her to restart IPC service and then try.

One thing is sure that your ISA and IPC not able to communicate properly may be due to IPC service is not running properly or it is down.

I hope once you restart your IPC your problem will be resolved.

Regards.

eCommerce Developer.

Edited by: Ecommerce Developer on Feb 17, 2010 2:51 PM

[Former Member · Accepted solution]

Hi,

Thanks for the reply.

I have checked the IPC part.. it looks ok. However, just to make sure I have totally removed the IPC functionality from the scenario to check whats causing the runtime order creation error.

Below is the application log:

#1.5 #005056A3128200270000000A00000E5400047FDE46B0681A#1266492552410#/Applications/BusinessLogic#sap.com/crm~b2b#com.sap.isa.core.eai.sp.jco.JCoConnectionStateful#Username#7104##hostdev_EPD_101329051#Username#7f059c701c8011df8934005056a31282#SAPEngine_Application_Thread[impl:3]_32##0#0#Error#1#/Applications/BusinessLogic#Java###Error occcurred in EAI layer "".#2#com.sap.mw.jco.JCO$Exception: (104) RFC_ERROR_SYSTEM_FAILURE: Found no handler for remote function module SPC_GET_DOCUMENT_INFO#parameters: [client]='null' [user]='null' [language]='null' [ashost]='null' [systemnumber]='null' [mshost]='null' [gwhost]='null' [gwserv]='null' [group]='null' [systemid]='null' 25096 Properties: {lang=EN, passwd=?, sysnr=00, client=020, user=Username, ashost=hostXXX, jco.client.type=A, jco.client.trace=0, codepage=1100} 25097 Client not connected# 25098 #1.5 #005056A3128200270000000C00000E5400047FDE46B0936F#1266492552425#/Applications/UserInterface#sap.com/crm~b2b#com.sap.isa.isacore.action.order.MaintainBasketSimulateAction#Username#7104##hostdev_EPD_101329051#Username#7f059c701c8011df8934005056a31282#SAPEngine_Application_Thread[impl:3]_32##0#0#Error#1#/Applications/UserInterface#Plain###A runtime exception occurred on the highest level# 25099 #1.5 #005056A3128200270000000E00000E5400047FDE46B14F16#1266492552472#/Applications/UserInterface#sap.com/crm~b2b#com.sap.isa.core.util.MessageListDisplayer#Username#7104##hostdev_EPD_101329051#Username#7f059c701c8011df8934005056a31282#SAPEngine_Application_Thread[impl:3]_32##0#0#Error#1#/Applications/UserInterface#Plain###An exception has occurred: .#

where should I maintain the parameters missing here, so that the RFC does not fail

I appreciate all your help so far. Hope we will solve this today and I will comeout with an answer how we did this all.

Regards

Sadhu

[Former Member · Accepted solution]

Hi Sadhu,

Have you checked your IPC setting in your shop admin application? Please do not use IPC at all just use List price.

How you have removed your IPC scenario?

In Your standard application /b2b/b2b/init.do are you getting the same order error?

Most probably it is IPC related error.

eCommerce Developer.

[Former Member · Accepted solution]

Hi All,

thanks for spending your valuable time on this.

The issue has been resolved when IPC was deactivated.

Appreciate all your help.

Regards

Sadhu

[Former Member · Accepted solution]

Hi Sudha,

I am also getting the same error with the "IPC", I would like to know the point "deactivating IPC"

How does the ISA work if we deactivate the IPC

I woul like to request you to help me out with the issue.

Thanks in advance

Regards

Venu

[Former Member]

#1.5 #005056A31282001C0000000400001AD800047FB93365B5C7#1266333314895#/Applications/BusinessLogic#sap.com/crm_{entitlementinquiry#com.sap.isa.core.jmx.ext.ExtBootstrapper#Vi}w~t0yxJv!nzcjy*!6#67##n/a##157475101b0e11dfb011005056a31282#SAPEngine_Application_Thread[impl:3]_17##0#0#Error#1#/Applications/BusinessLogic#Java###Error in CCMS reporting: #1#unable to register MBeans# 24309 #1.5 #005056A3128200280000000000001AD800047FB938DA2ACD#1266333406410#/Applications/BusinessLogic#sap.com/crm~b2c#com.sap.isa.core.init.InitDescription.getInitializable#Guest#0##n/a##4c1152a01b0e11df8c0b005056a31282#SAPEngine_Application_Thread[impl:3]_36##0#0#Error#1#/Applications/BusinessLogic#Java###Initalization of failed.#1#com.sap.isa.advisor.backend.tst.AdvisorBackendTST#

24310 #1.5 #005056A31282002A0000000000001AD800047FB93AB6F382#1266333437660#/Applications/CRM_ICS_WFM/ICE/Default#sap.com/crm~wfdcs#com.saplabs.sis.opt.ServletBase.checkXCM(ServletBase.java:219)[hostXXX/]#Administrator#129##n/a##5eb1b1c01b0e11df9db4005056a31282#Thread[Thread-131,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Info#1#com.saplabs.sis.opt.ServletBase#Plain###(3131)Missing value for XCM configuration parameter 'cs.http.port'. A retry is scheduled in 30 seconds.[/Default]#

24311 #1.5 #005056A31282002B0000000000001AD800047FB93AB6FCE4#1266333437660#/Applications/CRM_ICS_WFM/ICE/Default#sap.com/crm~wfdcs#com.saplabs.sis.opt.ServletBase.checkXCM(ServletBase.java:219)[hostXXX/]#Guest#0##n/a##5eb1b1c11b0e11dfb98f005056a31282#Thread[Thread-129,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Info#1#com.saplabs.sis.opt.ServletBase#Plain###(3131)Missing value for XCM configuration parameter 'cs.http.port'. A retry is scheduled in 30 seconds.[/Default]#

24312 #1.5 #005056A31282002C0000000000001AD800047FB93AB6FF9E#1266333437660#/Applications/CRM_ICS_WFM/ICE/Default#sap.com/crm~wfdcs#com.saplabs.sis.opt.ServletBase.checkXCM(ServletBase.java:219)[hostXXX/]#Guest#0##n/a##5eb1b1c21b0e11dfa58b005056a31282#Thread[Thread-130,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Info#1#com.saplabs.sis.opt.ServletBase#Plain###(3131)Missing value for XCM configuration parameter 'cs.http.port'. A retry is scheduled in 30 seconds.[/Default]#

24313 #1.5 #005056A31282002F0000000000001AD800047FB93BC6D909#1266333455473#/Applications/BusinessLogic#sap.com/crm~cviews#com.sap.isa.core.init.InitDescription.getInitializable#Administrator#133##n/a##694fbe101b0e11dfcc96005056a31282#SAPEngine_Application_Thread[impl:3]_38##0#0#Error#1#/Applications/BusinessLogic#Java###Initalization of failed.#1#com.sap.isa.useradmin.handler.UseradminInitHandler# 24314 #1.5 #005056A3128200330000000000001AD800047FB93DD62A70#1266333490035#/Applications/Common/Infrastructure#sap.com/crm_{icss_b2c#org.apache.commons.digester.Digester#Guest#0##n/a##7de97c301b0e11df9146005056a31282#SAPEngine_Application_Thread[impl:3]_29##0#0#Error#1#org.apache.commons.digester.Digester#Java###system.forward.info#1#com.sap.engine.lib.xml.parser.NestedSAXParserException: com.sap.engine.lib.xml.parser.ParserException: Check whether the open and close tags are properly nested. (CharData is not allowed here.)(file://localhost/F:/usr/sap/EPD/JC10/j2ee/cluster/server0/apps/sap.com/crm}icss_b2c/servlet_jsp/icss_b2c/root/WEB-INF/conf/struts-config.xml, row:118, col:9)(:main:, row=0, col=0) -> com.sap.engine.lib.xml.parser.ParserException: Check whether the open and close tags are properly nested. (CharData is not allowed here.)(file://localhost/F:/usr/sap/EPD/JC10/j2ee/cluster/server0/apps/sap.com/crm~icss_b2c/servlet_jsp/icss_b2c/root/WEB-INF/conf/struts-config.xml, row:118, col:9)# 24315 #1.5 #005056A3128200220000001000001AD800047FB961D04BAD#1266334093676#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.maintenanceobject.backend.MaintenanceObjectHelper#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_11##0#0#Error#1#/Applications/Common/Infrastructure#Plain###Cache already initialized# 24316 #1.5 #005056A3128200220000001200001AD800047FB961F0F65E#1266334095816#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_11##0#0#Warning#1#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Java###Warning: #1#Invalid status 'DeletePending' for index df158fb17a0aebf19888005056a37c9edev020(CatalogKey: ZPC_EN)#

24317 #1.5 #005056A3128200220000001300001AD800047FB961F1C37B#1266334095879#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_11##0#0#Warning#1#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Java###Warning: #1#Invalid status 'DeletePending' for index df1657de7c2d2ff19888005056a37c9edev020(CatalogKey: ZPC_EN)# 24318 #1.5 #005056A3128200220000001400001AD800047FB961F25A6B#1266334095910#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_11##0#0#Warning#1#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Java###Warning: #1#Invalid status 'DeletePending' for index df17d4e1b2d57ff19888005056a37c9edev020(CatalogKey: ZPC_EN)#

24319 #1.5 #005056A3128200220000001500001AD800047FB961F2E857#1266334095941#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_11##0#0#Warning#1#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Java###Warning: #1#Invalid status 'DeletePending' for index df180971f2ad43f19888005056a37c9edev020(CatalogKey: ZPC_EN)# 24320 #1.5 #005056A3128200220000001600001AD800047FB961F403B4#1266334096019#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_11##0#0#Warning#1#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Java###Warning: #1#Invalid status 'DeletePending' for index df158fb17a0aebf19888005056a37c9edev020(CatalogKey: ZPC_EN)#

24321 #1.5 #005056A3128200220000001700001AD800047FB961F43A81#1266334096035#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_11##0#0#Warning#1#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Java###Warning: #1#Invalid status 'DeletePending' for index df1657de7c2d2ff19888005056a37c9edev020(CatalogKey: ZPC_EN)# 24322 #1.5 #005056A3128200220000001800001AD800047FB961F46D0E#1266334096051#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_11##0#0#Warning#1#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Java###Warning: #1#Invalid status 'DeletePending' for index df17d4e1b2d57ff19888005056a37c9edev020(CatalogKey: ZPC_EN)#

24323 #1.5 #005056A3128200220000001900001AD800047FB961F49D86#1266334096066#/Applications/Common/Infrastructure#sap.com/crm~b2b#com.sap.isa.catalog.trex.TrexCatalogServerEngine#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_11##0#0#Warning#1#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Java###Warning: #1#Invalid status 'DeletePending' for index df180971f2ad43f19888005056a37c9edev020(CatalogKey: ZPC_EN)# 24324 #1.5 #005056A3128200340000000000001AD800047FB962954A0E#1266334106598#/Applications/UserInterface#sap.com/crm~b2b#com.sap.isa.isacore.DocumentHandler#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_33##0#0#Warning#1#com.sap.isa.isacore.DocumentHandler#Plain###b2b.dochandler.warn.notontop# 24325 #1.5 #005056A3128200290000004400001AD800047FB962D270BC#1266334110598#/Applications/UserInterface#sap.com/crm~b2b#com.sap.isa.isacore.uiclass.SalesDocumentBaseUI#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_20##0#0#Warning#1#com.sap.isa.isacore.uiclass.SalesDocumentBaseUI#Plain###UI parameter initial.newpos not set properly, 5 taken as default# 24326 #1.5 #005056A3128200350000000000001AD800047FB963A12DA7#1266334124145#/Applications/UserInterface#sap.com/crm~b2b#com.sap.isa.isacore.uiclass.SalesDocumentBaseUI#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_5##0#0#Warning#1#com.sap.isa.isacore.uiclass.SalesDocumentBaseUI#Plain###UI parameter initial.newpos not set properly, 5 taken as default# 24327 #1.5 #005056A3128200320000000100001AD800047FB963FE1C13#1266334130239#/Applications/BusinessLogic#sap.com/crm~b2b#com.sap.isa.core.eai.sp.jco.JCoConnectionStateful#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_21##0#0#Error#1#/Applications/BusinessLogic#Java###Error occcurred in EAI layer "".#2#com.sap.mw.jco.JCO$Exception: (102) RFC_ERROR_COMMUNICATION: CPIC-CALL: 'CMRCV'

24328 null

24329 #parameters: [client]='null' [user]='null' [language]='null' [ashost]='null' [systemnumber]='null' [mshost]='null' [gwhost]='null' [gwserv]='null' [group]='null' [systemid]='null'

24330 Properties: {lang=en, passwd=?, sysnr=00, client=020, user=uname, ashost=hostXX, jco.client.type=A, maxcon=100, codepage=1100}

24331 Client not connected#

24332 #1.5 #005056A3128200320000000300001AD800047FB963FE781C#1266334130271#/Applications/UserInterface#sap.com/crm~b2b#com.sap.isa.isacore.action.order.MaintainBasketSimulateAction#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_21##0#0#Error#1#/Applications/UserInterface#Plain###A runtime exception occurred on the highest level#

24333 #1.5 #005056A3128200320000000500001AD800047FB963FEEFEB#1266334130302#/Applications/UserInterface#sap.com/crm~b2b#com.sap.isa.core.util.MessageListDisplayer#UsernameXXX#234##hostXXX_EPD_101329050#UsernameXXX#e4dccfe01b0f11dfb50f005056a31282#SAPEngine_Application_Thread[impl:3]_21##0#0#Error#1#/Applications/UserInterface#Plain###An exception has occurred: .#

[Former Member]

Hi Sadhu,

Check this note -

Note 917117 - Error CPIC-CALL: SAP_CMACCPTP3 in dev_jrfc.trc

Might help.

Regards,

Rahul

[Former Member]

Hi Rahul,

I appreciate your immediate response so far.

however the note basically asks to implement some patch. Our has been updated withe the needed patch level alredy.

I guess the issue is around the cs.http.port missing entries. It took me to wfdcs - workflow deployment calculation service. we have maintained the requried parameters there also.

Still we are having the runtime error while creating order.

I thank all the friends for the help so far..

Regards

sadhu kishore

[Former Member]

E-Commere Developer, you're good. That's the right answer..

[Former Member]

Hi Easwar,

Thanks for the quick reply. We are able to see the catalog on the webshop now. The main issue however, creating order on the web shop is not possible as we are encountering run time errors.

Regards

Sadhu Kishore

[Former Member]

Hi,

I found where to check for the log. I got the log saved on the b2b/admin.

It has generated a lot of files. which one should I actually check, also the files are very big in size - is there any specific location that I have to find the details.

There is a file for application trace and about 20 files for default trace.

pl help.

Regards

sadhu kishore

[Former Member]

Hi Sadhu,

Kindly follow these steps:

- Goto the admin link: https:
<host name>:<port no>
b2b\admin.jsp

- Click on second last entry 'Logging' in the left hand panel.

- Enter the application link and click on 'Start Application'

- Login to shop and go to the point where the error is occurring.

- Click on 'Start Logging' in the admin page.

- Continue to create order till run time error occurs.

- Come back to admin page: there would be link in the logging window.

- Open it and you will get the log file in zipped format.

- Search that file with keyword error and post it here.

Also please check Transaction ST22 in CRM for any dumps created.

Hope this helps.

Regards,

Rahul

[Former Member]

Hi Sadhu,

Too little info to comment, kindly take a log of the issue and post the error here.

This note can be followed to take log : 1090753 Creation of logs for B2B and B2C Release

Also check Tx ST22 for any dumps.

Regards,

Rahul

[Former Member]

Hi Sadhu,

There are so many reason for it. Please see your log file for detail description about error and let us know about it so you can get proper answer.

eCommerce Developer

[Former Member]

Hi,

thanks for your reply.

Am actually a bit new to the internet sales module. Can you please guide me where to search for the error log.

regards

sadhu kishore