Issue while exporting report in PDF using crystal report XI

[Former Member]

Hello,

I am facing issue while exporting a report to PDF through crystal report XI. Reports are generating properly in the crystal report browser but when I am exporting the reports in PDF or trying to get print by clicking on print button, reports not generating properly.

Allignment in the exported PDF reports getting changed and reports margin is also changes. Due to this some part of report is chopped and printed on the next page.

I have deployed my application on IBM WebSphere 6.1 server and I am getting following error which might help to identify this issue.

com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: The response has already been commited.---- Error code:0 Error code name:succeeded

at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwReportSDKException(Unknown Source)

at com.crystaldecisions.report.web.component.o.a(Unknown Source)

at com.crystaldecisions.report.web.event.br.a(Unknown Source)

at com.crystaldecisions.report.web.event.w.a(Unknown Source)

at com.crystaldecisions.report.web.event.b7.broadcast(Unknown Source)

at com.crystaldecisions.report.web.event.av.a(Unknown Source)

at com.crystaldecisions.report.web.WorkflowController.do(Unknown Source)

at com.crystaldecisions.report.web.WorkflowController.doLifecycle(Unknown Source)

at com.crystaldecisions.report.web.ServerControl.a(Unknown Source)

at com.crystaldecisions.report.web.ServerControl.processHttpRequest(Unknown Source)

at com.ibm._jsp._CrystalReportViewer._jspService(_CrystalReportViewer.java:107)

at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:85)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:966)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)

at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:463)

at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:115)

at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:168)

at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:92)

at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:744)

at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1425)

at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:92)

at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:465)

at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:394)

at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)

at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1812)

at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:152)

at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:213)

at com.ibm.io.async.AbstractAsyncFuture.fireCompletionActions(AbstractAsyncFuture.java:195)

at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)

at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:193)

at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:725)

at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:847)

at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1498)

Caused by: com.ibm.wsspi.webcontainer.ClosedConnectionException: OutputStream encountered error during write

at com.ibm.ws.webcontainer.channel.WCCByteBufferOutputStream.write(WCCByteBufferOutputStream.java:80)

at com.ibm.ws.webcontainer.srt.SRTOutputStream.write(SRTOutputStream.java:96)

at com.ibm.wsspi.webcontainer.util.BufferedServletOutputStream.writeOut(BufferedServletOutputStream.java:438)

at com.ibm.wsspi.webcontainer.util.BufferedServletOutputStream.flushBytes(BufferedServletOutputStream.java:344)

at com.ibm.wsspi.webcontainer.util.BufferedServletOutputStream.flush(BufferedServletOutputStream.java:323)

at com.ibm.wsspi.webcontainer.util.BufferedServletOutputStream.flushBuffer(BufferedServletOutputStream.java:478)

at com.ibm.ws.webcontainer.srt.SRTServletResponse.flushBuffer(SRTServletResponse.java:452)

at com.ibm.ws.webcontainer.srt.SRTServletResponse.flushBuffer(SRTServletResponse.java:436)

at com.crystaldecisions.report.web.viewer.JSPViewerResponse.flushBuffer(Unknown Source)

... 33 more

Caused by: java.io.IOException: Async IO operation failed, reason: RC: 64 The specified network name is no longer available.

at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:203)

... 3 more

Thanks in advance

Alok P.

[ted_ueda · Accepted solution]

The stack trace is caused by whitespace in your CrystalReportViewer.jsp file. Look up SAP Note 1199025 for the resolution.

It's not related to the PDF formatting issue. There's been changes to the formatting with the most recent version - Crystal Reports for Eclipse 2.0 - so if you haven't already, I recommend you upgrade.

Note that there's differences in font metric calculation when using Adobe PDF format such that there's no way to get exact agreement between output of the CR and PDF. But the latest version helps greatly.

Sincerely,

Ted Ueda