A product is rejected by a particular customer as we were not meeting their quality specifications .the product is now in returns stock
the product can be used for an customer since it meet their quality specifications.we want bring it into unrestricted stock but with a traceability in system.so that when an quality audit is done we can give solid reasons for moving this rejected product into unrestricted.
Can we do this by creating a manual Notification and maintaining reason moving the product to unrestricted.
or is there any other way of going about this so that auditors do create problem in future
This can be solved by std SAP functionality like 06 inspection lot can be created for customer returns.
Customer return product can be inspected & in the UD long text you can mainatin relevent information.
This can be solved by customizing the notification as you said where you can mainatin the All traceble objects like batch etc etc
You can use inspection type 05 for this purpose so that whenever post goods' receipt will be done the materials will be posted to quality inspection instead of returns stock. You can do stock posting in this case with reference to inspection lot. You need to change the customization for this. Movement type would be 655 instead of 651.