on 03-08-2010 9:47 PM
Hello - We are performing a system copy from one AS-Java Machine to another. Both are running SAP NetWeaver 7.0 EHP1 SP5.
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Export from Source without errors.
Import to Target ended with errors.
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The error complains we had a perm license installed and a temp cannot be installed. It also complaiins that the "External System is not available" but the database is verified available. The JLAUNCH procs do not exist but at this point of the procedure I wouldn't expect them to be. Got most of the way thru the system copy procedure and ended with the following error:
Any help you can provide would be greatly appreciated.
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Thanks. Steve
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ERRORS Captured:
INFO 2010-03-08 14:44:44.435 [syuxcpath.cpp:351]
CSyPath::createFile()
Creating file /tmp/sapinst_instdir/NW701/LM/COPY/DB6/SYSTEM/CENTRAL/AS-JAVA/licenseinstaller.log.
TRACE 2010-03-08 14:44:44.613 [syuxctask.cpp:1382]
CSyTaskImpl::start(bool)
A child process has been started. Pid = 876590
INFO 2010-03-08 14:44:44.624
CJSlibModule::writeInfo_impl()
Output of /usr/java14_64/bin/java -classpath /tmp/sapinst_instdir/NW701/LM/COPY/DB6/SYSTEM/CENTRAL/AS-JAVA/install/sharedlib/launche
r.jar -Xmx256m -Xj9 com.sap.engine.offline.OfflineToolStart com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLicense /usr/sap/Q
O1/SYS/global/security/lib/tools/iaik_jce.jar:/usr/sap/QO1/SYS/global/security/lib/tools/iaik_jsse.jar:/usr/sap/QO1/SYS/global/secur
ity/lib/tools/iaik_smime.jar:/usr/sap/QO1/SYS/global/security/lib/tools/iaik_ssl.jar:/usr/sap/QO1/SYS/global/security/lib/tools/w3c_
http.jar:/tmp/sapinst_instdir/NW701/LM/COPY/DB6/SYSTEM/CENTRAL/AS-JAVA/install/lib:/tmp/sapinst_instdir/NW701/LM/COPY/DB6/SYSTEM/CEN
TRAL/AS-JAVA/install/sharedlib:/usr/sap/QO1/JC00/exe/db2jcc.jar:/usr/sap/QO1/JC00/exe/db2jcc_license_cu.jar /tmp/sapinst_instdir/NW7
01/LM/COPY/DB6/SYSTEM/CENTRAL/AS-JAVA/licenseinstaller.properties is written to the logfile licenseinstaller.log.
WARNING 2010-03-08 14:44:51.923
CJSlibModule::writeWarning_impl()
Execution of the command "/usr/java14_64/bin/java -classpath /tmp/sapinst_instdir/NW701/LM/COPY/DB6/SYSTEM/CENTRAL/AS-JAVA/install/s
haredlib/launcher.jar -Xmx256m -Xj9 com.sap.engine.offline.OfflineToolStart com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLi
cense /usr/sap/QO1/SYS/global/security/lib/tools/iaik_jce.jar:/usr/sap/QO1/SYS/global/security/lib/tools/iaik_jsse.jar:/usr/sap/QO1/
SYS/global/security/lib/tools/iaik_smime.jar:/usr/sap/QO1/SYS/global/security/lib/tools/iaik_ssl.jar:/usr/sap/QO1/SYS/global/securit
y/lib/tools/w3c_http.jar:/tmp/sapinst_instdir/NW701/LM/COPY/DB6/SYSTEM/CENTRAL/AS-JAVA/install/lib:/tmp/sapinst_instdir/NW701/LM/COP
Y/DB6/SYSTEM/CENTRAL/AS-JAVA/install/sharedlib:/usr/sap/QO1/JC00/exe/db2jcc.jar:/usr/sap/QO1/JC00/exe/db2jcc_license_cu.jar /tmp/sap
inst_instdir/NW701/LM/COPY/DB6/SYSTEM/CENTRAL/AS-JAVA/licenseinstaller.properties" finished with return code 13. Output:
PerfTimes : loadNativeLayer: loading jperflib failed. jperflib (Not found in java.library.path)
No matching license keys found.A permanent license key for "J2EE-Engine_DB6" already existed in the system. You can't install anothe
r temporary license key for "J2EE-Engine_DB6".
TRACE 2010-03-08 14:44:51.926
NWException thrown: ind-rel.ind-os.ind-db.j2ee-eng.tempLicense.sysNotAvailable:
Error when installing temporary license. DIAGNOSIS: External systems are not available. SOLUTION: Check connection to DB and messagi
ng service.
TRACE 2010-03-08 14:44:51.927
Function setMessageIdOfExceptionMessage: ind-rel.ind-os.ind-db.j2ee-eng.tempLicense.sysNotAvailable
WARNING[E] 2010-03-08 14:44:51.928
CJSlibModule::writeError_impl()
CJS-20019 Error when installing temporary license. DIAGNOSIS: External systems are not available. SOLUTION: Check connection to DB
and messaging service.
TRACE 2010-03-08 14:44:51.929 [iaxxejsbas.hpp:483]
EJS_Base::dispatchFunctionCall()
JS Callback has thrown unknown exception. Rethrowing.
Hi,
I had the same issue and errors today, and I was able to fix it using the Config Tool.
File > Configuration Editor
Configurations > Licensing > System_Info
When a system is permanently licensed, you can see 4 entries (long strings). At this point, sapinst had removed my two permanent license entries.
I removed the temporary license J2EE-Engine_DB6.
Then I hit retry on the sapinst, and my system copy import finished sucessfully.
M-J
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I was able to get passed the error and install a valid license after the system copy completed. To get passed the error, I used the following syntax with sapinst:
./sapinst SAPINST_SKIP_ERRORSTEP=true
Steve
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Steve -
Did you figure this out? I am having the same problem.
Thanks,
Lara
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Please refer to SAP Notes:
94998 Requesting license keys and deleting systems
870871 License key installation
These will help you with any license queries/issues.
Regards,
Snehal Bhaidasna
SAP Labs, USA
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Hi,
can you please provide log file information licenseinstaller.log ?
Thanks,
Harshal
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