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Error when clicked on "Existing roles/groups" button in CUP

anand_ogirala
Explorer
0 Kudos

Can you guys please help in resolving the following issues I am facing currently.

CUP reports an error saying " Action failed" when clicked on "Existing Roles/Groups" button in CUP request form.

Below is the log

2010-03-25 10:21:16,762 [SAPEngine_Application_Thread[impl:3]_2] ERROR com.sap.mw.jco.JCO$Exception: (127) JCO_ERROR_FIELD_NOT_FOUND: Field EXP_ROLES_FLAG not a member of INPUT

com.sap.mw.jco.JCO$Exception: (127) JCO_ERROR_FIELD_NOT_FOUND: Field EXP_ROLES_FLAG not a member of INPUT

at com.sap.mw.jco.JCO$MetaData.indexOf(JCO.java:9566)

at com.sap.mw.jco.JCO$Record.setValue(JCO.java:14956)

at com.virsa.ae.service.sap.RoleProfileDAO.findRoleProfByUser(RoleProfileDAO.java:110)

at com.virsa.ae.search.bo.SearchRolesBO.searchExistingRoles(SearchRolesBO.java:580)

at com.virsa.ae.search.actions.SearchRolesAction.loadExistingRolesHandler(SearchRolesAction.java:1610)

at com.virsa.ae.search.actions.SearchRolesAction.execute(SearchRolesAction.java:372)

at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Anand,

"Action Failed" error for "Exisitng Roles/Groups" comes up when Support Pack level of frontend(JAVA) and backend(ABAP) RTA are not synchronized. It happens mostly with HR RTA.

Please follow the SAP Note below to make sure your SP's are in Sync.

Note 1352498 - Support Pack Numbering - GRC Access Control

Best Regards,

Sirish Gullapalli.

anand_ogirala
Explorer
0 Kudos

TWe have synced the RTA's based on your info and it resolved the issue.

Alpesh/Sirish, Thanks a lot for you help

Former Member
0 Kudos

Anand,

The most common error while clicking on existing roles occures due to the connection/authentication between CUP and SAP system. What SP level are you on CUP front-end and the RTA back-end? Make sure that bothe Java front-end and ABAP back-end are both on same SP level. If you still can not resolve then my recommendation would be to open a message with SAP.

Alpesh