on 03-26-2010 6:18 AM
Hello,
Initial download of customer from ECC to CRM is done. I have no problem if I change the information of customer in ECC, it replicates the changes in CRM.
The problem is on new customers, once created in ECC, it failed to replicate in CRM side. I got this error message in SMW01:
Partner 0001038542(E1CB0ABB366D3E4EB3AA7350872B46CB): the following errors occurred
Message no. BUPA_MW_EXCHANGE010
But if I try to do a Request Start (R3AR_) of this customer, it replicates successfully in CRM.
Need your help guys.
Thanks!
-noel
Hello,
My problem was solved by adding EVENT 00001321 with 'application = BC-MID' and 'Function Module = PI_BP_CUSTOMER_BTE_1321' into table TBE31 in the production system.
Thanks!
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Hi Noel,
I am using FM SD_CUSTOMER_MAINTAIN_ALL for creating new customers in ECC and I am facing the same issue as reported by you.
the same messages in CRM .
But when I checked, EVENT 00001321 with 'application = BC-MID' and 'Function Module = PI_BP_CUSTOMER_BTE_1321' in table TBE31 is already there in my ECC system.
But I couldn't find it in CRM system and not able to add a new one since FM PI_BP_CUSTOMER_BTE_1321 is not found in CRM.
Can you please let me know your comments on this.
Thanks in advance.
Regards,
Aljohn Inigo J
Hello all,
I have a similar problem.
I have done successfully the Initial Load, and if I change something in ECC about the BP dowloaded,, the change is correctly downloaded.
The problem is in new creation of Customer, because Bdoc (of Insert) are not generated, and so no business partner are created on SAP CRM.
If I make a change in one of these customers a Bdoc of change is generated but it goes in error, because the BP does not exist in CRM.
I don't know if my explanation is clear, but please help me.
Thanks in advance,
Alan
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Hi Alan,
This should not be the case. Even if you create a new customer the delta should bring the new customer to CRM with insert task. Check why the new customers are not flowing to CRM. Are you creating the customer in the same A/C group for which you have PIDE mapping check the PIDE transaction. Also check the filter setting.
Hope this will help.
Thanks,
Vikash.
Hi,
If you have used some filters in R3AC1 please remove from customer .
Pat
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Hi Noel,
Can you mention the full error message there must be some further details in the BDoc for the error.
Thanks,
Vikash.
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Hello,
Here's the complete error message in BDocs for one BP.
Type: Red
Partner 0001038543(3635D0F85DDFE44BB8F1F60FE21DECFF): the following errors occurred
Message no. BUPA_MW_EXCHANGE010
Type: Yellow
Partner data processed with key PartnerGUID 3635D0F85DDFE44BB8F1F60FE21DECFF
Message no. BUPA_INTERFACE007
Type: Yellow
Partner data processed with key PartnerID 0001038543
Message no. BUPA_INTERFACE007
Type: Red
Business partner with GUID 3635D0F85DDFE44BB8F1F60FE21DECFF does not exist
Message no. R11124
Type: Red
Validation error occurred: Module CRM_BUPA_MAIN_VAL, BDoc type BUPA_MAIN.
Message no. SMW3018
Thanks.
Hi Noel,
I do not think that you are getting this error for the new BP rather you are getting this error for the customers which were not downloaded to CRM ( may be because of some filter which is no longer valid ) and now you are changing some fields to those customers and delta is coming to CRM with update task but since the BP is not present in CRM you are getting GUID does not exist error.
I would suggest that check the content of the BDoc and check for the task type it has to be 'U' i.e. update. and when you create new customers then task will be 'I' i.e. insert and in that case you will not get this GUID error. when you are doing a request load you are bringing the customer in modify task and hence you are able to get the BP successfully after that you can reprocess these error BDocs.
Thanks,
Vikash.
Hi Vikash,
About my BP (0001038543), I check the creation date of this business partner in ECC, and the date is 3/25/2010. The user informed me about the non-replicating in CRM on the same date. I check SMW01 and my search criteria is BUPA_MAIN and the date is 3/25/2010. Then the result is bdoc error on this BP number.
Where can i check the content of BDocs to see the task type?
Many thanks Vikash!
-noel
Hi Noel,
It depends. If your customer master data volume is not very large then you can definetly trigger the initial load. The best thing would to compare the two system using DIMA tool. Tr. is SDIMA. Perform the header compare and then download the customers present only in ECC.
Hope this will help.
Thanks,
Vikash.
Hello,
I did a complete initial download again, both CUSTOMER_MAIN and CUSTOMER_REL. Then tried creating new customer in ECC, only to found out, it's still not replicating in CRM. No error message in SMW01. Another weird part is, it works in our Q box. The filter in R3AC1 is exactly the same.
Anybody has an idea?
Thanks!
-noel
Hi Mandini1 ,
In order to send the data back to CRM check whether the BTE is getting triggered in ECC upon changint the z field. What I can suggest is along with the z field changes some standard field and save the customer and check the BDoc in CRM whether you are getting the new valud of your Z field or not.
Thanks,
Vikash.
Hi,
It seems that you have upgraded the system from a previous version or Support Pack
Please check the following
whether the upload objects BP_BUSHRS_UPLD and CON_BUSHRS_UPLD and are not in running state from txn R3AM1. If they are in status running then cancell both of them.
Then check again
Award points if helpful
regards
Surendra More
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