Session Expired unexpectedly

[Former Member]

Folks,

I am facing one intersting problem . I described it below .

In our production system we have set the user session expiriration time as 1 hour . But from this moring one session expired unexpectedly and other one is working fine ,if some users opened two sessions .. i don't know why . I checked their network . But it's fine.

Please help me .

[Former Member · Accepted solution]

Hi,

What is the exact error message you are receiving?

It may be related to system performance/network problem etc.

You can check SM21 for more detailed information.

Regards,

Gagan Deep Kaushal

[Former Member · Accepted solution]

Thanks for your reply Gagan...

Error message is "User sesision closed by system"

SM21 Logs :

Delete session 001 after error 024

Delete session 001 after error 024

Delete session 001 after error 024

Delete session 001 after error 061

Delete session 001 after error 024

Delete session 003 after error 024

.....

Delete session 002 after error 024

Delete session 001 after error 024

Delete session 001 after error 024

Delete session 001 after error 024

Delete session 002 after error 024

Delete session 002 after error 024

Delete session 001 after error 061

Delete session 002 after error 061

Delete session 003 after error 061

Delete session 001 after error 061

Delete session 002 after error 061

Connection to user NNNNNNN (XXXXXX ), terminal 496 (YYYYYYYY) lost

Edited by: rdhaprakasam2003 on Apr 26, 2010 8:26 PM

[Former Member · Accepted solution]

Can you please check the parameter which you set b'coz we set session time out in seconds (eg 600) and maximum sessions allowed per user that parameter like (eg 2/3/4) can you see your profile parameter by mistake you might have changed that parameter.

Thanks,

George Rayi

[Former Member]

done