1 Reply Latest reply: May 17, 2010 12:42 AM by Tianxiang (Denny) Liao RSS

CRM U.I browser auto logout

Atul Rathore
Currently Being Moderated

Dear All,


I have this strange issue with  CRM UI. We have set the parameter rdisp/plugin_auto_logout with value 600.

This logs out the user from UI in case the idle time out is more tha 10 min.After that the page displayed shows as below:


"Your session has timed out! Click her to restart"




When we click on that link the user logs in again directly to the UI. What we want is that the browser should close once the time-out occurs. Is this posible by any of the ways such as any parameter in Java or if we can set any cookie time.


Kindly let me know the same .



  • Re: CRM U.I browser auto logout
    Tianxiang (Denny) Liao
    Currently Being Moderated

    Hi Atul,


    timeout wont delete sso cookie but logoff does, this is default(standard) handling case within WEB UI.

    if you wont to change the standard, you probably need send a message to SAP asking for support.  Or if you want to play with your own modification, you could consider using WEBCUIF Callback Service CRM_CALLBACK, posting cmd=shutdown or cmd=logoff will delete SSO cookie.