on 05-20-2010 8:14 AM
I use the version CRM 7.0 and Lotus Notes 8.0.2.
I have implemented Note 1443469 - Consolidated Note:Client Groupware Integration:8.018 version.
After push button u201CSynchronizeu201D display error message u201CA required folder could not be fetched from Lotus Notes. Please check folder settings, close all items in Lotus Notes and try againu201D.
Please advice what need to be made settings? What is u201Crequired folder from Lotus Notesu201D
Check the second tab in the "Edit Synchronization Setting", named "Sync Properties". In the area "Synchronize" You can see the "view/folder" setting for each object (appointment, task and contact). The value should be "Default view" or any existing folder in Lotus Notes. Do not use the "Not defined" value.
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Hi,
Can you please check the log files on your Groupware machine.
[Installation path]SAP Groupware Connector 2.1\Lotus\Connector\Logs
What do you find there?
Regards
Thorsten
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