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PI 7.11 ESB Issue

Former Member
0 Kudos

Hi all,

I have a got a problem with opening Enterprise Services Builder, I'm able to Open ESB of PI Development system and got a problem with PI Quality system. I don't think this is the problem with Java.

I'm getting the below error after i entered User name and Password of ESB

Could not Initialize class com.sap.aii.ibrep.gui.xiitem.InternalXiItemServiceForTypeObjects

Internal problem occured(INTERNAL_PROBLEM)

Please help me in resolving this issue.

Thanks,

Kishore

Accepted Solutions (1)

Accepted Solutions (1)

0 Kudos

Hi Kishore.

This issue seems to be that your XI components are not in the same SP level.

Go to:

http://<server>:<port>/

-> System Information

-> Component Info

-> "Software Components" section.

Can you please confirm here that all of the components are on the same

SP level? (SAP_XIAF, SAP-XIAFC, SAP_XITOOL, SAP_XIESR, MESSAGING,

and SAP_XIGUI)

They should be, for example, all like 7.11.4, in which the "4" is the SP level.

Fix that and you'll be able to logon to ESB again

Regards,

Caio Cagnani

Former Member
0 Kudos

Hi all,

We have the fixed the Issue by appling latest support stacks (005, we were on SP 000) to all all Java, ABAP and PI components.

Thanks for your responses.

Kishore

Former Member
0 Kudos

Hi,

thank you for your response.

We applied the latest support packages (005) and now all the mentioned components are at the same patch level (7.11.005).

But we are still struggeling with the ESB. The problem still occurs!

We tested the ESB after the successful applied ABAP support package and it works. After doing all the JAVA stuff, we have now the same problems as before.

All the best.

Harald

Answers (4)

Answers (4)

kevin_garver2
Explorer
0 Kudos

After reviewing our installed software components I noticed that the component SAP_XIGUI had not been updated to SP005. I downloaded the package from SAP Marketplace, installed it using JSMP and our ESB now works correctly. Still not sure why it was not included with my support package.

Former Member
0 Kudos

Hi,

We solved the same issue by upgrading JDK to 1.6 and starting and resissued the certificate from NWA,.

Restarted the Instance... and ESB able to launch...

Thanks,

Subhash.G

kevin_garver2
Explorer
0 Kudos

Harald Kienegger

We are having the same problems as discribed above. Please pass along any solution you find, I will do the same.

Thanks!

Former Member
0 Kudos

Hi,

I have the same problem.

Have you solved it?

All the best.

Harald

Former Member
0 Kudos

Hi,

This could be a problem with your PI quality server's post installation.Might be the java webstart cant recognize this class...Please contact your basis consultant who had been involved with your PI installation.

Cheers,

Abhishek.