Using the "SAP community BIO" in LinkedIn doesn't work

[Former Member]

I've been trying for around half an our to enable the "SAP Community Bio" in my LinkedIn profile.

Unfortunately I wasn't successfull.

Following the instructions I just get an error message "There was a problem validating your SAP account. You may need to enable the LinkedIn integration on your SCN business card.".

But I already

- made my SDN points and contributions visible on my SCN business card

- clicked on the URL on the SCN page where I get a token with a link ("Thank you for installing the SAP Community Bio application .... I agree that by clicking the unique identification code below, I ....")

- closed and re-opened my web browser (IE7)

- read through all kind of forum entries and blogs

Nevertheless it still doesn't work.

Do we have somewhere a step-by-step documentation of what I need to do to make the "SAP Community Bio" work in my LinkedIn profile?

According to what I already saw in the forums this is an issue that many users have, but there seems to be no documentation on how to make it work.

Thanks,

Rui

[MaheshKumar · Accepted solution]

Hi,

I have tried to integrate. I got following error.

There was a problem validating your SAP account. You may need to enable the LinkedIn integration on your SCN business card.

http://www.sdn.sap.com/irj/scn/linkedin-profile this url needs to be modified....

[JasonLax · Accepted solution]

Please see previous posts on this, such as Using the "SAP community BIO" in LinkedIn doesn't work

Also not this blog: The Evolution of SCN and LinkedIn

"On Monday, June 27 [2011], the SAP Community Bio application will be disabled, and it will no longer be present in your profiles, nor will it be available during new user registration."

Regards,

Jason

[Former Member]

did this ever work for anyone? apart from the person in the screenshot?

[bpawanchand]

I think now even linkedin does not have any applications which support SCN , because I just saw the applications list in linkedin, SCN Community Bio application is not available.

Yeah for me it worked........ and later after some time is stopped updating so I deleted  the application from my linkedin account..

[Former Member]

I am waiting for an update too !!

[Former Member]

Dear All,

I'm new on this community, and Im one of the "lucky" that is unable to use SAP comm BIO in Linkedin...

I also dont have any linkedin reference on my SAP business card.. the issue seems related to linkedin API

any idea

thanks

Leandro

[Former Member]

I have problems too. When I "click" on the button to associate my linkedin profile to my SAP Profile, the browser show the message:

Bad Request

Your browser sent a request that this server could not understand.

Reference #7.c30bccc0.1312720013.0

I saw that the APP seems to get in the loop when it tries to build the URL, see the following link that appears in my browser.

https://www.sdn.sap.com/irj/scn/irj/scn/irj/scn/irj/scn/irj/scn/irj/scn/irj/scn/irj/scn/irj/scn/irj/....

[Former Member]

It's still there

[http://www.linkedin.com/opensocialInstallation/preview|http://www.linkedin.com/opensocialInstallation/preview?_ch_panel_id=1&_applicationId=2600]

and still not working!

This is unfortunate, as I when I saw it I thought it was a great idea.

[Former Member]

I have the same problem. When is this site going to allow LinkedIn integration???

[Former Member]

Just to clarify things for people who were or are trying to install the SAP LinkedIn Application.

A year ago it was brought up that there was a problem with the SAP Community Bio working properly with LinkedIn. This issue was addressed by Scott Lawley of SAP Labs saying that :

On Monday, June 27, the SAP Community Bio application will be disabled, and it will no longer be present in your profiles, nor will it be available during new user registration

You can find that link here.

/people/scott.lawley/blog/2011/06/24/the-evolution-of-scn-and-linkedinSAPNetworkWeblogs%2528SAPNetworkWeblogs%2529.

The problem is that the SAP Community Bio is still showing up , and is still not working.

[xjhacking]

Update!

On Monday, June 27, the SAP Community Bio application will be disabled, and it will no longer be present in your profiles, nor will it be available during new user registration.

/people/scott.lawley/blog/2011/06/24/the-evolution-of-scn-and-linkedinSAPNetworkWeblogs%2528SAPNetworkWeblogs%2529

[Qualiture]

Although I would love to celebrate the first anniversary of this open issue with cake, champagne and live music, as an integration specialist I fail to believe this LinkedIn-SCN integration is that hard to achieve.

If I would take this long trying to have two systems communicate with each other, I would be out of business long before twelve months have passed...

Robin

[Former Member]

I hate this kind of anniversary celebrations because it reminds me of a saying by my friend Rose: "This project is going to have a happy birthday party, for sure", said when a project was so really really delayed that it almost reached 1 year

Edited by: PadawanGirl on Jun 9, 2011 11:21 PM

[OttoGold]

This thread has so many followers that SAP could use it for the important announcements. Not TechED. Not Sapphire. LinkedIn bug can do the marketing for you:))

[Former Member]

Does anybody know if they fixed the problem?

Thanks.

[marilyn_pratt]

The answer is still the same: No.

[former_member181931]

Hi folks,

Yes unfortunately we still don't know what's going on. We're talking with LinkedIn right now, because this is an official LinkedIn integration that was developed by LinkedIn.

We'll let you know what we find out, as soon as we can. In this thread and as a blog update on SCN.

Laure

[hofmann]

Hope that LinkedIn won't fix it anytime soon. This problem and thread deserve to make their first anniversary!

[Former Member]

LinkedIn had one of the best IPO launches, hope they can salvage some money and fix this issue

Thanks

Aamir

[OttoGold]

This is not a problem anymore. It is a symbol. Symbol of how many meetings and other preps has one to undergo to fix one stupid number. I think we all know how difficult (from the technical perspective) it is to make this work:))

[Former Member]

Completely agree with you.

27 days to go for 1 Yr anniversary of this thread

[Former Member]

No one's posted on this today, my turn.

Is this fixed yet?

[esjewett]

I have a strange feeling that it's not going to happen. My recommendation to the SCN team is to wait for the anniversary, celebrate with everyone in this thread, then remove the profile option and pull the app from LinkedIn. If it is fixed at some point in the future it can be reintroduced with much fanfare

Cheers,

Ethan

[former_member199391]

Having the Same Problem still.

[former_member204746]

9 days until the 1st year anniversary!

[hofmann]

Don't draw too much attention from SAP or LinkedIn to this problem, it's only a few days left for the anniversary party. We don't want to miss that one! It's going to be legen ...

[former_member182670]

This thread is almost 1 year old but the integration issue itself already hit the anniversary.

There are other threads where it was reported before. [Here |]for example.

[mvoros]

It seems like they are following your advice :-). [More info|http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/25208] [original link is broken] [original link is broken] [original link is broken];.

Cheers

[hofmann]

Oh, and Happy Birthday

[Former Member]

Hi Laura,

Kudos on the excellent job you guyz do.

Any information or advise on this issue?

[Former Member]

I reported this error to SDN in July, 27 of past year as follow:

Technical Information:

----

---

Case Id: 3147598

Origin Sender: xxxxx.com

Original Message Follows: -

---

Hi,

I was trying to integrate my SCN account (pXXXXXX) with my linked in profile (http://www.linkedin.com/profile?viewProfile=&key=XXXXXXXX&trk=tab_pro ) and I'm facing the same error as attached in this e-mail.

Can you help me with this?

Best Regards,

Pedro Nunes

[marilyn_pratt]

You all are absolutely correct. Embarrassing and frustrating. Despite escalations in IT and with our managment and with LinkedIn this continues to be an unresolved issue. It is being looked at as we speak and I would like to see us beat the year's anniversary of this embarrassment!

[Former Member]

Laure,

Thank you for the quick answer.

I hope you good luck to solve this problem.

Best Regards,

Pedro Nunes

[Former Member]

Hi all,

I've sent an e-mail to SDN team about this bug and the answer was:

Hello Pedro,

There was a decision made not to continue with the LinkedIn integration at this point.

Kind Regards,

Support Group

SAP Community Network Team

http://sdn.sap.com

Anyone who works for SDN can confirm that?

[former_member181931]

Hello everyone,

There must have been a misunderstanding. On behalf of the SCN Team (Collaboration Team) I want to reassure you that we have not decided to deactivate the Linkedin integration. At least we should try to fix it!

This issue is now on my plate (I volunteered ) and so it is now my responsibility to fix it. I recently communicated this on Twitter and I am now informing you in this forum.

Next step: I need to do some investigation and prove to our IT department and LinkedIn that this is not working nor updating the number of points. It will take a little while so please be patient with me. This is a high priority for me, maybe not the highest for what I'm working on, but I will not drop this. I'll probably soon dream about LinkedIn integrations LOL

Will update you here.

Laure

[benjamin_houttuin]

@Laure,

Super to hear! Good luck in making it work... thanks for the update.

Benjamin

[Former Member]

Hi Laure,

Great to hear that you decided to volunteer to fix this issues!

Best of luck!

Mark

[xjhacking]

Any update on this?

[Former Member]

Hey Laura,

Just wondering if the issue has been resolved ?

It still doesn't seem to work for me.

Thanks

Aamir

[former_member204746]

This message was opened over 10 months ago.

will it reach 1 year?

[Former Member]

Eric, that's so funny.

I'm giving ten to one, it will! Anyone, wants to bet?

[Former Member]

Its frustrating more than funny, we have been waiting patiently for long time - Updates only come whenever some one is following up.

[Former Member]

>>will it reach 1 year?

Be persistent and never loose hope

[Former Member]

I'm facing the same issue too.

[former_member187989]

Any updates when it will be solved ?

[former_member182503]

Hi all,

I'm facing the same issue.

Any good new about it?

Best Regards,

José Nunes

[former_member187989]

Any latest updates.................

[David]

Yes - not good. Looks like possibly end of next month.

[former_member187989]

I'm also facing same problem,i tried many times but still unable to link.

Message says that

There was a problem validating your SAP account. 
You may need to enable the LinkedIn integration on your SCN business card.

[benjamin_houttuin]

>

> I'm also facing same problem,i tried many times but still unable to link.
> 
> Message says that
> 
> 
There was a problem validating your SAP account. 
> You may need to enable the LinkedIn integration on your SCN business card.

Same issue as mentioned above... only difference is that I connected it almost on day 1 when it was released and it did work for a while, then suddenly a while ago I see that my total points wasn't updated anymore in SDN App on my profile.

I tried and retried without succes... I find it good to read that SAP is working on this issue (although the issue resolving time is very long IMHO).

Good luck in fixing it guys!.

Cheers,

Benjamin

[benjamin_houttuin]

@SAP SDN Support

Any status on the resolving of this issue?

Just a small update for us as followers and users?

The thread is started halve a year ago and it is still not fixed.

Anyway, the best of luck and wisdom in finding and fixing the issue.

Cheers,

Benjamin Houttuin

[OttoGold]

Maybe an idea on idea place could work as another channel how to get to the people responsible for this? It would at least let us vote for the idea so somebody spots this is "serious".

Otto

[benjamin_houttuin]

Done,

I've posted it as an "idea" on: https://ideas.sap.com/ideas/2142

@All --> Please Vote...

Thanks,

Benjamin

[OttoGold]

You got my vote. Thank you for the time and effort, hope it will help/ change something.

Cheers Otto

[former_member181931]

Hi everyone,

I'm sorry we've been quiet about this for a long time. The person who introduced this badge on LinkedIn is on vacation until early January, so he cannot give an update here in this forum. I'm sure he will reach out when he's back.

I know he's been trying to find out what the issue is. I'm in the same office as him so we talked about this several times, in person. My badge works but I don't remember how I made it work, and it was almost a year ago.

I even enrolled Aslan (from the Mentor team) as my "guinea pig" and with Scott's detailed instructions via me, he couldn't make it work. IT has been telling us that the integration works, that it's just a user experience issue... We have to work on this in a programmatic way. If it's the user experience, we need to modify the step-by-step process and make the call for action clearer on SCN. If it's a problem between LinkedIn and SCN, we need to fix it and it will take some time.

Will keep you posted on this thread. I'm sorry this has become such an inconvenience.

Best,

Laure

[benjamin_houttuin]

Hi Laure,

First of al thanks for giving some update on this, I think everyone can agree on that...

(don't take the following personal OR the wrong way) IMHO, I find it a bit scary that the knowledge of this App is bundled in one person. I hope this only applies to this "SAP community BIO" App and not to other business critical SAP Apps?!

I think we have more then enough people that made the "SAP community BIO" work on there LinkedIn but it suddenly stopped updating. So indeed it worked fine when it got introduced but it seems to have been broken over time for some of us.

Maybe it is even the issue on the LinkedIn side we don't know, but that is what needs to be investigated.

I'm looking forward for the solution and again thanks for providing some feedback, much appreciated...

Cheers,

Benjamin

Edited by: Benjamin L.F. Houttuin on Dec 16, 2010 8:08 AM

PS @Laure, I just looked at your LinkedIn Page an your SAP Community BIO is also broken. You have "SCN Point Level 146" on your SAP Community BIO App mentioned but when looking at your point in your SCN profile you have "Total points: 524".

FYI It's not only the points that do not get updated, all fields are frozen.

[Former Member]

Hi,

The SAP community BIO doesn't work for anyone. And as it has the 'SAP' logo it's not really an advertisement for SAP software as it has been broken for 8+ months? The issue does not reside at linkedin it resides at SAP, SAP does not seem to be able to validate the account any more. Which it indeed was able to do previously (aprox 8 months ago).

Try: 'edit profile' in linkedin -> 'change your settings', in community bio -> 'Login to SCN' -> click 'authorization' -> it will always show you the error 'There was a problem validating your SAP account. You may need to enable the LinkedIn integration on your SCN business card.'

IMO we require fixing as this is really starting to look bad.

Regards,

Tim

[MaheshChandra]

hi Laure,

Thanks for the Update,Waiting for the good news in new year:-).

Some application will work perfectly in our environment, when the end user experience it he feels the difficulty of using it and always needs some more change.its a common experience to every developer. same way your IT people thought this application is working fine and end user has a miss understanding in using properly. Thanks for finding the root cause and looking on it. waiting for update and

Best Regards

Mahesh.

P.S Make sure it will work before removing the piont recognition system in SDN. other wise you have to work on it again.

[esjewett]

Hi Laure,

Thanks for the update at long last

So, as others have mentioned, it doesn't seem to be working for anyone these days. My personal experience is that it worked when I originally set it up (like you, around a year ago) and seemed to update OK, but I stopped checking after a while. Recently, I had my SCN account migrated to a different account number and I noticed that the LinkedIn badge wasn't updating. So ... I tried to re-enable it by deleting the app on LinkedIn and re-adding it. I tried several variations of the process of re-enabling the app and none of them worked.

If you want to recreate the issue, I recommend setting up a new SCN account and trying to enable the badge. I seriously doubt that it will work.

Cheers,

Ethan

[OttoGold]

Hello all,

a) thanks Laure for the update! Last few weeks/ months it feels like you appear in the conversations I didn´t see you before. What is great. Kind of a guardian angel. I wonder if that is a real thing or just my feeling after the teched where we met each other? Anyway... I like you online presence and am sure you will push this issue.

b) there is also an Idea place idea (by myself) where I ask for some more "tweaks" than just a fix.

If you´re interested, check the idea here: https://ideas.sap.com/ideas/1358

c) sometimes it feels like SCN and "social media" become a game changer for SAP internally as well. Or is it just a feeling? More people understand that they don´t work for a boss in an office. That they "work" for customers all around the world and are expected to face the customers online.

Just ideas...

best Otto

[marilyn_pratt]

Hi Ethan et. all,

No point in recreating the problem. It doesn't work and I think the platform team is well aware of that.

I agree it IS embarrassing and frustrating and it has been escalated.

Hopefully we willl have some status update.

[Former Member]

Hi Marilyn,

any updates on this issue? It is quite unfortunate that this functionality is broken such a long time.

Best regards,

Jeroen

[Former Member]

Vote to get this issue fixed @ [https://ideas.sap.com/ideas/2142|https://ideas.sap.com/ideas/2142]

[Former Member]

Have also raised the issue with Linked in to see if they have an answear...may not be with SAP SCN

[former_member204746]

Just hoping that something happened on this issue.

any news?

[Former Member]

I have had a reply from Linkedin and they say that the problem is not at thier end as the issue resides with the SDN side of the integration process .

Also had the std SAP reply below.

"Please be sure to view the instructions for LinkedIn which can be found here:

https://secure.sdn.sap.com/irj/scn?rid=/webcontent/uuid/4034dad2-e79d-2b10-3fba-fd85fe42c87b [original link is broken]

Please follow the guidelines found at these links

/people/scott.lawley/blog/2009/10/13/sap-community-bio-your-connection-between-scn-and-linkedin

/people/kevin.wilson2/blog/2009/10/08/the-linkedin-sap-community-bio-app-is-finally-available

Also, it is recommended that you

1/ Display your contributions points in your business card (go to My Profile in top menu, then Business Card tab) and 2/ Click on the activation link displayed at the bottom of the SCN login verification screen from the linkedin app.

There are some problems which are under investigation by our development group concerning LinkedIn integration. We have no further updates at this time."

still no joy at this time..

Regards,

Mark

[Former Member]

Having the same problems as reported by you all..

There iis another thread which does hint at possible solutions but they were no good .

Have resorted to sending mail to sapnetwork@sap.com to see if they can fix the issue.

will let you all know if they sort it

Regards,

Mark

[David]

The bug ticket for this was reopened. The "fix" was deployed originally on August 2 but obviously solved the problem only for the example used by development. Of course, I can't estimate how fast it will be that the latest problem can be analyzed and fixed, but they are aware of it.

[Former Member]

Same here....!

[marilyn_pratt]

This is still an outstanding issue.

Forwarding to Business Card owner.

[Former Member]

same problem...................

[Former Member]

Hello Tim,
We apologize for this problem. We are aware of it and have reported it to our Development Support group. At this time we have no estimate from them on when the problem will be resolved. We hope to have it resolved soon. Your patience in this matter is most appreciated.
Kind Regards,
Support Group
SAP Community Network Team
http://sdn.sap.com
Technical Information:
-
Case Id: 3127486
Origin Sender: 

Kind regards,

Tim

[Former Member]

I received the same message as Tim. It looks like we will just have to wait a bit still.

[former_member460161]

Still the same issue connecting linkedin and sap community bio raises but not cured yet, even at the end of 2012 too

[JasonLax]

Per my earlier reply on this thread and previous posts such as Using the "SAP community BIO" in LinkedIn doesn't work

"On Monday, June 27 [2011], the SAP Community Bio application will be disabled, and it will no longer be present in your profiles, nor will it be available during new user registration."

Announced here: The Evolution of SCN and LinkedIn

[Former Member]

Hi Rui,

I also had some problems getting the Linkedin application to work. I send a mail to sapnetwork@sap.com and they made some changes to my employee profile to fix it.

Regards,

Nick