I've problem to printing out using dot matrix the out put is portrait (A5 continuous form) by Crystal Reports for SAP Business One Version 18.104.22.168. Expected result is landscape (A5 continuous form). I'm tried to create new form from print server properties but still not able to solve problems. I'm using SAP B1 2007A (8.00.181) SP: 00 PL: 49 and using Crystal Reports Designer 2008 SP 2
Please help me.
Thanks a lot earlier,
Dear Mr. Don Williams,
Thank you for your response.
According your answer some needed to explain more.
1. Try to the BI forum
What BI forum? you mean Business Intelligence forum?
2. Set your printer to print images
I'm not found setting printer to print images. please explained step by step.
I'm used printer type is Epson LQ-2180 ESC/P 2
Yes, but before you post there see this link: Custom Paper Size & Orientation Problem
You need to install Service Pack 3 and then Fix Pack 3.1. Test again, if you still have issues then post to the B1 forum.
Is the driver for the Epson printer installed or are you emulating a different printer? In the past, I have had to emulate a different dot matrix printer because a Windows current driver was not available. This will throw off Crystal because it is passing code the driver may not be able to handle.
I searched Epson's site and there is a driver for the printer, try downloading it and installing. You may have an older driver that may need to be updated.
As a test, open Word and try printing from there. Does Word print properly? If not then I would say it's a problem with the driver. If it does then it does point back to Crystal.