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Serial Number Change

Former Member
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Our users here want to change the serial number of an equipment which they mistyped. I tried the option of Edit->Change Serial Number Functions->Change Serial Number in IE02. The system displayed an error saying the User Status doesn't allow for Serial Number change. Is there any config in the system where we can control for which User Statues we can allow for Serial Number Change.

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Answers (1)

Answers (1)

Former Member
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Hi,

Presently your equipment must be having a user status active.

Now got to SPRO>>>Plant Maintenance and Customer Service>>>Basic Settings>>>Define User Status. or tcode - OIBS

Select Status Profile assigned to your equipment.

In that status profile double click on your status which is presently active on your equipment.

There you will be able to see reason due to which serail number change is not allowed.