Error when trying to print incoming payment of type "account"

[Former Member]

Hello all:

One of our customers has just upgraded from 2007 to 8.8 SP00 PL12. Now, whenever they try to print a PLD of an incoming payment which is of type "Account", the following error appears:

No matching records found  'Payment Terms' (OCTG) (ODBC -2028)  [Message 131-183]

I have already created an empty layout containing only a sample text field, in order to rule out any unsupported database field in the PLD, but I still have the same error.

The incoming payments of type "customer" work fine, it is only the account type payments that do not print, and that after the upgrade to 8.8.

Any ideas? I guess I will have to open a support ticket on this...

Thanks,

Joerg.

[Former Member]

As an additional info, I tried, as a workaround, to use a Crystal Report

layout for the incoming payments, but I do have the same effect as with

the PLD layouts. Customer receipts print fine, yet account receipts do

come up with the error mentioned.

Am I the only one with this error or is there anybody else?

Thanks,

Joerg.

[JesperB1]

Hi Joerg,

This happens when the default cash payment term has been removed. It cannot be added through the system. For this issue log a message.

Thanks,

Jesper

[Former Member]

Thanks Jesper. I had already logged a message and they sent me the corresponding query to fix the database.

Thanks,

Joerg.

[Former Member]

My customer is affected by exactly the same issue. Joerg, would you share the solution with me? I also posted an SAP message, however it would be faster if you share your solution with the rest of the forum, me included

[Former Member]

Hello, Joerg,

I'm facing the same problem, appreciate if you can share the query solution here.

Thanks a lot.

Regards,

Lay Chin

[Former Member]

Hi,

My Client encounter same problem, would you mind share the solution.

Thanks in advace