SuSe Linux BOE XI R3 SP3 Webi Processing Server unstable

[Former Member]

I met a serious problem last week. My client has upgrade their BOE XIR 3 SP2 to SP3, and after the upgrade process, webi processing servers seem not stable. A "Failed" status for the processing servers thrown. I have tried to restart it manually and it still shows the Failed status.

And this happens randomly, not refreshing particular report or something else will still give the error.

I have also checked the log file. Here is the log message segment:

kc3_bo_intl_wstring.cpp:777:static bo_wstring c3_intl::Context::GetDominantLocale(const bo
_utf8string&): TraceLog message 1
2010/08/13 05:29:08.366|>>|E| |27081|4097502112| |||||||||||||||**ERROR:C3_MULTIL_INTL_BO_
WSTRING:c3_intl::Context::getDominantLocale failed : Generic application exception (Locale
:) [kc3_bo_intl_wstring.cpp;777]
kc3_bo_intl_wstring.cpp:777:static bo_wstring c3_intl::Context::GetDominantLocale(const bo
_utf8string&): TraceLog message 2
2010/08/13 05:29:16.347|>>|E| |27081|3993910176| |||||||||||||||**ERROR:C3_MULTIL_INTL_BO_
WSTRING:c3_intl::Context::getDominantLocale failed : Generic application exception (Locale
:) [kc3_bo_intl_wstring.cpp;777]

Totally lost my mind. Your help might help me out.

Thanks in advance.

Willem

[Former Member]

WIllem,

Resolved or not.

Here is a clue for you. We faced same unstable issue when apply 'Save as Excel" for a specific report. But no idea for root cause.

Hopeful it will help you to address your case. Any finding please share would be appreciated.

Regards,

Lei

Edited by: Lei Yang on Nov 3, 2010 7:19 AM

[former_member136842]

Hi,

i know that one. Check the following SAP Notes:

1494758

1432268

1456939

One is for Windows but it fixed it aswell on linux

One is for VMWare ESX - if your Installation is on VMWare.

Regards

-Seb.