Error - The instruction at "0x5ad71531" referenced memory at "0x00000014"

[Former Member]

I am using Crystal Reports XI and it has never worked well. I have removed the program from the PC and reloaded the program several times. I am running it on XP SP3 machine with all of the latest updates. Everytime I simply drag a field from the Field Explorer onto the report design area I get the following message:

crw32.exe has encountered a problem and needs to close...

Then I get a secondary Application Error message:

The instruction at "0x5ad71531" referenced memory at "0x00000014". The memory could not be "read"...

I have tried installing the program on another PC with the same results.

I also have VS2008 loaded on the machine along with Office 2007 and various other development tools.

I have been able to alter some aspects of a report but it will not let me add a field from the field explorer. I am using an OLE DB connection to a SQL Server 2005 table.

What gives?

[former_member11696 · Accepted solution]

Go to this link: http://www.sdn.sap.com/irj/boc and download the trial version of CR XI R2 and use your XI keycode, then apply the patches which you can get to by clicking on the BusinessObjects tab above, then Downloads.

Direct link to the Trial version: http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx

Verify you install using the lcoal PC administrator account and that no anti-virus or firewall software is blocking the install.

Thank you

Don

[Former Member · Accepted solution]

Thanks Don,

That corrected the problem that I was having.

Brad Hoover

[Former Member · Accepted solution]

Hi,

I'am getting this memory eror when I'am trying to save a SUBREPORT with parameters in command object.

Any ideas on whats causing it?

Thanks