CATS Approval in MSS - same error, other issue?

[Former Member]

We have upgraded our portal and HR environment to the latest sp and enhancement packs.

In the testing we get a blocking dump in the time approval in MSS.

error: Exception condition "NOT_FOUND" raised., error key: RFC_ERROR_SYSTEM_FAILURE

debug with st22 gives function module DDIF_NAMETAB_GET

Yes, a lot of topics are handling about this error:

I've checked the table TPT_FIELD_SEL_C between development and our testing environment and they are the same.

The only special thing is that we don't use the standard SAP_LINE approval view (see IMG), but our own custom one. The SLIN is not configured ok, but our own "ZLIN" fields are configured ok (into table TPT_FIELD_SEL_C).

Has anybody an idea?

Debug info ST22

DATA DFIES_wa TYPE DFIES.

IF ALL_TYPES IS INITIAL AND lfieldname IS INITIAL.

lfieldname = fieldname.

ENDIF.

CALL FUNCTION 'DDIF_NAMETAB_GET'

EXPORTING

TABNAME = tabname

ALL_TYPES = all_types

LFIELDNAME = lfieldname

GROUP_NAMES = group_names

uclen = uclen

IMPORTING

X030L_WA = X030L_wa

DTELINFO_WA = dtelinfo_wa

TTYPINFO_WA = ttypinfo_wa

DDOBJTYPE = ddobjtype

DFIES_WA = DFIES_wa

TABLES

DFIES_TAB = DFIES_tab

EXCEPTIONS

OTHERS = 2.

IF SY-SUBRC <> 0.

-

---

> RAISE NOT_FOUND.

ENDIF.

IF NOT lfieldname IS INITIAL.

APPEND DFIES_wa TO DFIES_tab.

ENDIF.

ENDFORM. " Get_nametab_info

[Former Member · Accepted solution]

I think we have got similar issue and raised an OSS message and the reply we got

This happens due to the missing customisation in Mss.

ie Configuration for screen areas CTS and CTD is missing. View

V_PT_FIELD_SEL is meant to hold the relevant information.

Please have a look at the client 000 for the default customisation.

So, What you need to do is write table TPT_FIELD_SEL_C on a transport

and transport it to client . You will then have all the setting

you need for the application to work.

Also,

The solution is to write down all the

technical field-names from view groups CTS and CTD in table TPT_FIELD_S

EL_C, then use the config area to select the fields properly. This overwrites the TPT_FIELD_SEL_C table entries with ones that have the "tabname" populated! The application will now work as expected.

Please try producing a new transport of the entire table TPT_FIELD_SEL_Cas R3TR TABU with appropriate key and transport to yor system, you

should choose to overwrite the destination table. Please let us know

the result after.

Please check the customisation for MSS approval.

SAP_LINE: Model approval view for line managers. It groups recorded data according to the employees assigned to the line manager.

For example the above view has been defined? or you can adapt to your

needs.

Can you try to import the transport again but make sure that "overwrite

orginals" in the OPTIONS tab is selected?

Transactrion SE01

Select create a the workbench request.

then doble click into the request

and push the button Display/Change

Enter here the entry "R3TR TABU TPT_FIELD_SEL_C"

Push enter

Then one icon with a Key appear

Push the key and enter * for all the table entries or select the

each one that you need.

If the changes are correctly available then it will work correctly

Please ensure that the transport is done correctly

Thanks

Bala Duvvuri

[Former Member]

By filling up the userparameter CATS_APPR_PROF with our custom approval view we could solve this issue.

Thx for all the help.

[siddharthrajora]

its done via SWFVISU, where using tasks approval is launched! or check in content admin your folder how you have configured the iview

have you checked what we proposed?

I am surprised its not solved the case. Please check again and copy the dump

[Former Member]

Thanks for the helpfull answers.

I could manage to get the screen back working and we see why we get this error.

We use a custom approval view (instead of SAP_LINE/SAP_PROJ).

This approval view isn't loaded anymore on the MSS and the standard views generated the error.

Who can help me where I can activate back our custom approval view? Is it somewhere in the IMG or at the portal-side?

[siddharthrajora]

error will be due to this only, ensure entries are done and you wont get any dump

[Former Member]

IN production everything is still working.

I did a table compare between production and development system and the table is identical.

So this is not a solution for my problem...

[siddharthrajora]

NOT_FOUND, The field label are missing.

SM34 >VC_PT_FIELD_SELECTION, CTD and CTS you need to field labels texts

either maintain it in using field selection or do a transport as bala said