Web Channel Guides

[Former Member]

Hi

Is there any place where I can find the elearning or step by step guides for Web Channel

Regards

JM

[DeborahCJ]

Hi John,

There are e-Learning (RKT) materials availabile but requires customer access. You may want to check internally for accessibility.

You can also go to the service marketplace for web channel information:

[https://service.sap.com/crm |https://service.sap.com/crm ] Then select SAP CRM 7.0 --> Web Channel. The PDFs found here are comprable to what you would find in the RKT materials.

For the technical guide, the "Development and Enhancement" guide is the place to go. You can find that guide on the SAP service marketplace under 'instguides" (alias). The guide can be found under SAP Business Suite Applications -> SAP CRM -> SAP CRM 4.0 -> E-Commerce Installation Guides. The way modifications are done has not changed dramatically at all from the 4.0 release to the current 7.0 release.

Hope this helps.

Deb

[Former Member]

I couldnt find any Best Practices Building Block Configuration Guide

except for 'CRM Internet Sales' for CRM 4.0/ June2004 which is pretty outdated

The same is for training materials

I couldnt find any newer course material than 'CR800 CRM E-Commerce' from the year 2004

With the materials mentioned above lots of answers must remain open when configuring internet sales scenarios

[Former Member]

https://service.sap.com/instguides

SAP Business Suite Applications --> SAP CRM --> SAP CRM 7.0 --> Operate

1. SAP E-Commerce 7.0 Development and Extension Guide

2. SAP E-Commerce 7.0 Dev. and Extension Guide: Tutorial

Also you can check below link:

http://help.sap.com/saphelp_crmscen70/helpdata/en/8c/d44eca711d4bb5bad5d4cc96e4fe1f/frameset.htm

Pradeep