4 Replies Latest reply: Oct 14, 2010 10:52 PM by Dale Roedger RSS

Crystal Reports has Stopped Working

Dale Roedger
Currently Being Moderated

Hi Experts,


I've been running Crystal Reports 2008 for over a year on Windows 7 Professional.  About 2 weeks ago I went to modify a report template and got the message "Crystal Reports has Stopped Working", before I could load any report template.


To my knowledge nothing has changed on my computer, Visual Studio 2008 runs fine and Crystal works fine on other machines in the office.


I uninstalled both Crystal 2008 and Visual Studio 2008 Basic Crystal and deleted the C:\Program FIles\Crystal Reports and C:\Program Files\Business Objects folders.  Then reinstalled the Crystal Reports 2008 SP3 full install.  I get the same result.


After the error box pops up I'm asked if I want to Debug, so I answerred yes and went into Visual Studio 2008.


The unhandled exception is from crw32.exe (  at 0x76F00E79 address 0xC00000FD Stack overfolw


Other modules in the call stack are:

msvcrt.dll (7.0.7600.16385)

gdi32.dll (6.1.7600.16385)

msls31.dll (3.10.349)

mshtml.dll (8.0.7600.16671)


Please can you help me with this one please?



Many thanks in advance for any help!


Dale Roedger