5 Replies Latest reply: Apr 14, 2015 10:05 PM by Siva kumar Kada RSS

Ship-to,Payer, Bill-to roles not maintained in CRM after load from ECC

Jonathan Webb
Currently Being Moderated

Hi Experts,


We are currently loading in Sold-tos from SAP ECC to CRM2007. I have loaded across an account which is a sold-to, ship-to. Payer and Bill-to.


However when I look at the account in transaction BP in the "Display in BP Role" dropdown field the account is only maintianed as a Sold-to in CRM. Does sometihng have to be activated in CRM to enable the additonal roles to be pulled across and maintained in this area?


I have also loaded across a sold-to with multiple ship-tos. When the relationship button for the ship-to accounts are viewed in transaction BP in CRM it shows that the ship tos are related to the sold to.


However, in the General Data "Display in BP Role" dropdown the ship-tos are only maintained as sold-tos?? I would expect that the ship to account should be maintained for both the Sold-to and Ship-to role.


Is there a setting missing in CRM that i need to activate so that bill-to, payer, ship-to  is pulled from SAP ECC and becomes maintained in CRM after the object load?


Any assistance would be appreciated.