We are currently loading in Sold-tos from SAP ECC to CRM2007. I have loaded across an account which is a sold-to, ship-to. Payer and Bill-to.
However when I look at the account in transaction BP in the "Display in BP Role" dropdown field the account is only maintianed as a Sold-to in CRM. Does sometihng have to be activated in CRM to enable the additonal roles to be pulled across and maintained in this area?
I have also loaded across a sold-to with multiple ship-tos. When the relationship button for the ship-to accounts are viewed in transaction BP in CRM it shows that the ship tos are related to the sold to.
However, in the General Data "Display in BP Role" dropdown the ship-tos are only maintained as sold-tos?? I would expect that the ship to account should be maintained for both the Sold-to and Ship-to role.
Is there a setting missing in CRM that i need to activate so that bill-to, payer, ship-to is pulled from SAP ECC and becomes maintained in CRM after the object load?
Any assistance would be appreciated.
what you see is standard behavior.
The account group in ECC is mapped to the role in CRM.
So account group 0001 in R/3 is mapped to role "sold-to party" in CRM.
This can be influenced in trx. PIDE.
A role should not be confused with a partner function. The role "sold-to party" will contain the 3 partner functions ship-to, bill-to and payer.
So in your case, nothing additional should be customized. If you enter a transaction (e.g. sales order), and enter the sold-to party, you'll see that the other 3 will be determined.
Hi all ,
I am maintaining different ship to address as well as different bill to party address in one Business partner. Now i want to replicate the data to CRM to ECC. My concerns are
1) how to replicate different address to ECC. if we replicate should it create different customer id in ECC?
2)Is there any way to maintain the customer without creating any new customer ID in ECC system?
3)Do i require any ABAP Programme to convert one BP with different address ?
Thanks in advance
Just a comment. In ECC, your customer number should represent an address. I do not think it is wise to have the same customer number with different addresses that serve different funcitons. Using different addresses makes sense for people (contact persons, etc) but it does not make sense for business entity functions. The shared address services between business partners and customers makes this possible; but, I do not believe it is a good business practice.