COGS issue in the sales order

[Former Member]

Need your help to resolve below issue.

A sales order is created with multiple line items. The user created delivery and invoice document for one of the line item in the sales order. The line item cost was active in the sales order and invoice document. The value was determined from the material master record. The user then created delivery document for other line items in the sales order, but invice document creation ends with an error message that "Sales order is incomplete so billing can not be carried out" VF 069

The first invoiced item has become inactive in the sales order now and the sales order goes into incomplete status. The system is blocking the invoice document creation for rest of line items. Could you tell me why the line item cost became inactive. Also tell me how to resolve this issue.

[Former Member]

Thanks for your feedback.

The line item that is already delivered and invoiced have gone into incomplete status in the sales order( incompletion log - cost condition type is inactive inspite of determining value from the mateial master record). The line item status could have changed after the billing document creation. All other line items in the sales order are complete. But the user is not able to create the billing document for rest of the sales order items. Please note that user was able to complete the delivery document creation for all other line items.

Sorry, forgot to mention in the original thread that we are operating in ECC6. so mentioned OSS notes are not applicable.

[Lakshmipathi]

Check note 374945 or 74526

thanks

G. Lakshmipathi

[Former Member]

The first invoiced item has become inactive in the sales order now

How do you come to know that the Sales order becomes inactive. In the Incompletion Log of the Sales Order , you can see which Item is incomplete so system will stop you for Invoicing only for that Line Item. You can do Delivery & invoicing for rest of the Items which are complete in the Sales Order.

Best Regards,

Ankur

[reazuddin_md]

I dont think,

There is any problem with Cost in Sales order line item.

Cost copied from MMR is statiscial & always in display mode.

Goto VA02- key in order no n press entere.

now from menu bar- Goto- Edit - Incompletion log ( Cntrl + F8).

if any field is missing , then maintain the field to complete the sale sorder.

incompletion log will be maintaiend @ order n item level. check in Item category for the incompletion procedure & check the fields maintained in incompletion procedure in Tx: OVA2.

Regards,

Reazuddin MD