BUPA_REL bdoc error

[Former Member]

Hi,

In SMW01 i can see some BUPA_REL bdoc which are in error state and some are in intermediate state(I04).

For the failed bdoc error showing are

1. Service that caused the error: /1CRMGC/CONGEN_OBJ_WRT_CDB

2. Technical error occured: Service , BDoc type CONGEN_OBJ_WRT, Message Select for Update failed: Update error in table SMOKVBEZ7: row SFAKVBEZ7=49B.

3. Service that caused the error: BP_REL_CRM_TO_CDB

We are using Mobile Sales also and hence i have checked the Tcode SMW3FDCUST for bdocs BUPA_REL the Active checkbox is marked but Mobile Bridge is unchecked.

Also i can see everyday many BUPA_REL bdocs are successfully processed without any issue.

Can anyone tell me how to process those failed and pending bdocs and what would be the issue.

Regards,

Shobhit

[Former Member · Accepted solution]

Hi, Shobhit

Check this note:

Note 1166637 - Technical Error in BUPA_REL messaging bdoc

Denis.

[Former Member · Accepted solution]

HI Denis,

I am alsp having same issue, I am trying to implement not 1166637 as you mentioned I am getting the message as note can't be implemented.

We are in CRM 7 (BBPCRM 700 and support pack SAPKU70006).

Please advice if I am missing anything.

Thank you and Regards,

Niranjan

[Former Member · Accepted solution]

Hi Denis,

I have found another note 1528032, which is relevant to CRM 7, but when I try to download from SNOTE I am getting error as SAP Note 0001528032 not available.

Please advise.

Regards,

Niranjan

[Former Member · Accepted solution]

Implement this note manually.

1528032 - BDoc BUPA_REL has the error SMO8047 in transaction SMW01

• The function module BP_REL_CRM_TO_CDB is only relevant for the mobile scenario.

• Since you are not using the mobile scenario, the FM should not be called.

• Check in Transaction SMW3FDCUST for the BDoc Type "BUPA_REL" and the Function Name BP_REL_CRM_TO_CDB.

• Remove the 'X' from the active field for all of these entries.

• By unchecking this field the data will not be sent to CDB.

• Please note that the mobile bridge is active once the 'active' flag has been set - even if the 'mobbridge' field has not been filled.

[Former Member · Accepted solution]

Hi Denis,

The Note 1166637 which you suggested was close to my issue but my error is talking about CONGEN_OBJ_WRT_CDB and that note is related to CAPGEN_OBJ_WRITE_CDB.

Is there any other similar note for this issue.

Thanks,

Shobhit

[Former Member · Accepted solution]

Check these note:

Note 973803 - BUPA_REL in Error State: Select for Update failed

Note 577711 - BUPA_REL technical error in SMW01 during download to MSA

[Former Member · Accepted solution]

Hi Denis,

Both the notes are for lower version, im working on 6.0 SP2.

Thanks,

Shobhit

[Former Member · Accepted solution]

Shobhit,

you should write OSS-message to SAP support

Denis.

[Former Member · Accepted solution]

Correct, that's the only option left

[Former Member]

Hi Shobhit,

I have applied the note 1528032, this is a manual correction. I have copied the correction from this note for your reference.

• The function module BP_REL_CRM_TO_CDB is only relevant for the mobile scenario.

• Since you are not using the mobile scenario, the FM should not be called.

• Check in Transaction SMW3FDCUST for the BDoc Type "BUPA_REL" and the Function Name BP_REL_CRM_TO_CDB.

• Remove the 'X' from the active field for all of these entries.

• By unchecking this field the data will not be sent to CDB.

• Please note that the mobile bridge is active once the 'active' flag has been set - even if the 'mobbridge' field has not been filled.

Thank you and Regards,

Niranjan